Econo Lodge Inn & Suites Memphis East

Terrible place to stay. Drug heads and prostitutes hanging around. Gun shots. Room hot, ac didnt work good. Stained bedding. Bed was horrible. Just local cable, no extras. Definitely do not recommend.

Room looked dirty and trash was in room on sink counter. Floor did not appear to have been swept. Took almost 15 minutes of ringing bell to get clerk to come to desk to check in, then he tried to collect a $20 cash only security deposit. Also, despite advertised continental breakfast there was no breakfast, not even coffee and when we asked we were told the ice machine had not worked in over two years!

Very relaxing

Advertisement is false, there is NO coffee or breakfast available, place is not a clean place for families

During our stay, no continental breakfast was offered as per the advertisement. No pool access.

The people at the desk have no regard for the guests. The room was absolutely filthy when I got there. It was late and I was completely exhausted so i took pics of it to show the front desk. It was all I could do to just get sheets so I could sleep on top of the blankets. One gentleman said he could order me one. The bedding had mystery stains as well as obvious stains from a large dog (paw prints). The only employee there who even so much as smiled was the housekeeper. I'm typically very polite and I'm not one to complain. I only continued my full stay there because I had already paid for it.

Im not typing everything that I experienced with this place. Just know that its not safe. Its not clean. Its not family friendly. Its not healthy. Its not worth the time, trouble or money.

Didn't care for the are

They falsely advertised free breakfast. House keeping didn't properly clean room from last guest. Spoiled milk was left in the refrigerator. There wasn’t any tissue or big towels for shower.

the hotel was nasty they did not have any towels in it in the restroom they were very disrespectful and I was charged extra money that came out of my car they never came back on my car and I'm trying to get my money back on my card

I love all of the staff. They’re great.

Expedía say that they have free breakfast and they don't. That cost us about 17 more to get food outside the hotel.

Check in was good. Everybody was friendly.

Ok, the housekeeping lady, Elicia is amazing!!

I love love love this hotel. The manager and the housekeeper lady are the best. So accommodating! They are awesome.

Thanks for the wonderful hospitality

Thank you for the hospitality! We enjoyed our stay so much, we decided to stay longer.

During our stay at the Econo Lodge we found the bed linens were not changed there was stains all over the bed sheets. The microwave was not cleaned out the floors were really dirty. I got in the bed and looked at my feet and they were black from walking on the floor. They offered on the site free breakfast and coffee. There was no free breakfast or coffee. We feel like we were overcharged for the room because they didn't have any toiletries the towels were dirty stained. We had to go down and get more towels because they didn't have enough towels in the room. I called and talked to the front desk the morning and she was very rude on the phone. We did stay an extra night due to travel but the guy that worked the front desk night shift was very polite and accommodating the best he could do. We asked him for shampoo and conditioner he said that they didn't have any. And he called to make sure that we can get some from the hotel next door. We would like to give him 5 stars due to him going above and beyond to try to help us with accommodating our needs woman staying there. He has excellent customer service skills and again he was very polite..

Was the worst

I was very disappointed with this property. The only nice thing about the property was the pleasant young lady from housekeeping, Eleicia Turner. The room I reserved for 6 nights was advertised as having a sleeper sofa. There was a loveseat that did not have a bed in it. There was breakfast, neither full nor continental. I went and bought light bulbs.Front desk staff was not pleasant and there was somewhat of a language barrier with guy who checked me in. The room was VERY DUSTY & DIRTY. The lamps were rusty. I had to clean the room before I could sleep in it.