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- Hotel in Element New York Times Square West
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Element New York Times Square West
Hotels
8.2
/10
Very Good
2,191 reviews
What Guests Say About Their Stay
A***h
9.7
/ 10
Perfect for family stays. Great location, within walking distance of some of NY's best bagels and pizzas. Spacious rooms with almost every kitchen amenity you would want including a dishwasher. This is a cost-efficient option for a pleasant stay close enough to Times Square sans the noise and crowds. We didn't face any unwanted loitering and the hotel staff were polite and helpful enough. The breakfast is excellent for a hearty fill-up for the day ahead. Really no complaints.
Helen
10.0
/ 10
Great stay in an extremely convenient Manhattan location. Walkable to almost everything. The hotel staff I encountered are courteous and thoughtful, especially those who work at the breakfast. Breakfast options are good and included in room rate (hot and cold options, eggs, fresh fruit, yogurt, oatmeal, bagels, toast, tea/coffee/juice, etc) but the space gets very crowded and hectic, so plan accordingly and arrive early.
Jacob
10.0
/ 10
Breakfast is good. Especially the kitchen worker they are very helpful, the kitchen staff, John, Arnel, Jeffrey, Eileen and Vince.
Moein
10.0
/ 10
The staff were polite and wonderful and the location of the hotel was great. The breakfast was varied and very good.
In the Area
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311 West 39th Street, Manhattan, New York City, New York State, United States, 10018
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Element New York Times Square West
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Element New York Times Square West Address: Map & Location
311 West 39th Street, Manhattan, New York City, New York State, United States, 10018
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Location
Element New York Times Square West is located in area / city Midtown Manhattan.
About Element New York Times Square West
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Element New York Times Square West.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Element New York Times Square West is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Element New York Times Square West is the right place to stay.
All facilities in Element New York Times Square West
Others
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Smoke-free area
Hotel Services
- Laundry service
- Luggage storage
- Porter
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Meeting rooms
- Business center
- Computer station
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Grocery
- ATM/Banking
Things to Do
- Romantic proposal packages
Food and Drinks
- Breakfast
General
- Rooftop terrace
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Element New York Times Square West
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
- Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property is professionally cleaned
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Element New York Times Square West | 411 |
Number of floors in Element New York Times Square West | 40 |
Another facilities in Element New York Times Square West | Others, Coffee/tea in lobby, Smoke-free area, Laundry service, Luggage storage |
Frequently asked question in Element New York Times Square West
What are available facilities at Element New York Times Square West?
There are top facilites at Element New York Times Square West such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Element New York Times Square West?
Check-in time at Element New York Times Square West is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Element New York Times Square West provide breakfast?
Yes, Element New York Times Square West provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Element New York Times Square West?
Element New York Times Square West is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Element New York Times Square West have?
Element New York Times Square West has 40 floors.
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More Reviews from Other Guests in Element New York Times Square West
Overall Ratings & Reviews Element New York Times Square West
Traveloka (8)
Other sources (2,183)
8.2
Very Good
From 2,183 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Element New York Times Square West
Number of reviews per page
20
40
Top reviews
Hee young
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Poor
Helen
Business
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great stay in an extremely convenient Manhattan location. Walkable to almost everything. The hotel staff I encountered are courteous and thoughtful, especially those who work at the breakfast. Breakfast options are good and included in room rate (hot and cold options, eggs, fresh fruit, yogurt, oatmeal, bagels, toast, tea/coffee/juice, etc) but the space gets very crowded and hectic, so plan accordingly and arrive early.
Read More
Elizabeth
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The hotel is in a really convenient location. Close to the bus/train station, shops and cafes. It's an easy walk to many sights including Times Square and The Edge.
The room was spacious and included a kitchenette. The bed was very comfortable.
The breakfast had plenty of choices.The staff were friendly and helpful.
The one negative was that 1 of 3 lifts was undergoing maintenance. This caused significant delays at peak times but the hotel had warned guests about the issue.
It was very good value for money relative to other hotels in the area.
Read More
Eugene
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Elevator sucked !!!
Shanoya
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was ok for a place to stay that’s about it. They offer breakfast which is a nice touch seeing as how the elevator was down.
Jacob
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Breakfast is good. Especially the kitchen worker they are very helpful, the kitchen staff, John, Arnel, Jeffrey, Eileen and Vince.
Gloria
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
En elevedaor dañado, no baños en el lobby, varias habitaciones sin duchas en reparaciones. El manager de la noche muy grosero. Desayuno muy bueno y completo.
Moein
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff were polite and wonderful and the location of the hotel was great. The breakfast was varied and very good.
Bhumika
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Enjoyed our stay. It’s very convenient and at walking distance to major attractions like Times Square, Empire State Building and The Vessel. Lots of dining options at walking distance. They even kept our luggage safely after checkout since our flight was in the evening so we could go around the city. I recommend Element NewYork to everyone!
Read More
Schuyler
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had to walk down 31 flights of stairs 2x in a 3 day trip … bc the elevators were down an so fully packed also employees were using them as a service elevator putting it in lock mode in my 3 day trip i waited a good 45 min for elevators an walked down 31 flights 2x
Sara
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent location near Times Square, without being too close. Loved the bathroom and the bed, and the kitchenette was a lifesaver. Got a room with a view, which was VERY cool... could see the Empire State Building from our window. Staff was very helpful and chill!
Michael
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Food options, Bed comfort, Internet access, and Transport access were on point. Unfortunately, the shower head was broken but they fixed.
One of the elevators was not working but the wait time wasn’t long either!
HAZEL
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very convenient location and the service is very good, very kind people.
Gia Huy
Business Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Alllll perfect
Wilfredo
Business and Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Hotel was pretty nice. I personally love the location. The brakefast variety. They are doing some remodeling so they only have 2 elevators working that for the amount of people staying, made the waiting time longer than usual. But in overall. I would stay again.
Thompson
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Not what I expected for a Marriot branded hotel, especially in the heart of New York. The cleaners didn't really pay attention to cleaning and the afternoon reception staff were pretty rude.
Paula
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
They asked me for 250 dollars as a deposit, which I think it’s ridiculous.
I still haven’t received it back, so it’s a problem for my trip.
Breakfast was horrible.
And they didn’t make the bed everyday. Not happy at all
Ramez
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Elevator one of 3 not working
No space to sit in morning
No laundry room
Only good thing is location close to all sightseeing
Julisa
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The location of the hotel was
Jason
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I stayed for two nights only and they charge 250 USD for incidentals/ the event of damages, which almost more the money I had spent on the accommodation itself. This cost is so high, and considerating it takes 30 to 45 days to return that money for overseas people, coupled exchange rate is way too high. The other things people need to only got advised the day before
Read More
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Element New York Times Square West
Traveloka (8)
Other sources (2,183)
8.2
Very Good
From 2,183 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Element New York Times Square West
Number of reviews per page
20
40
Top reviews
Hee young
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Poor
Helen
Business
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great stay in an extremely convenient Manhattan location. Walkable to almost everything. The hotel staff I encountered are courteous and thoughtful, especially those who work at the breakfast. Breakfast options are good and included in room rate (hot and cold options, eggs, fresh fruit, yogurt, oatmeal, bagels, toast, tea/coffee/juice, etc) but the space gets very crowded and hectic, so plan accordingly and arrive early.
Read More
Elizabeth
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The hotel is in a really convenient location. Close to the bus/train station, shops and cafes. It's an easy walk to many sights including Times Square and The Edge.
The room was spacious and included a kitchenette. The bed was very comfortable.
The breakfast had plenty of choices.The staff were friendly and helpful.
The one negative was that 1 of 3 lifts was undergoing maintenance. This caused significant delays at peak times but the hotel had warned guests about the issue.
It was very good value for money relative to other hotels in the area.
Read More
Eugene
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Elevator sucked !!!
Shanoya
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was ok for a place to stay that’s about it. They offer breakfast which is a nice touch seeing as how the elevator was down.
Jacob
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Breakfast is good. Especially the kitchen worker they are very helpful, the kitchen staff, John, Arnel, Jeffrey, Eileen and Vince.
Gloria
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
En elevedaor dañado, no baños en el lobby, varias habitaciones sin duchas en reparaciones. El manager de la noche muy grosero. Desayuno muy bueno y completo.
Moein
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff were polite and wonderful and the location of the hotel was great. The breakfast was varied and very good.
Bhumika
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Enjoyed our stay. It’s very convenient and at walking distance to major attractions like Times Square, Empire State Building and The Vessel. Lots of dining options at walking distance. They even kept our luggage safely after checkout since our flight was in the evening so we could go around the city. I recommend Element NewYork to everyone!
Read More
Schuyler
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had to walk down 31 flights of stairs 2x in a 3 day trip … bc the elevators were down an so fully packed also employees were using them as a service elevator putting it in lock mode in my 3 day trip i waited a good 45 min for elevators an walked down 31 flights 2x
Sara
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent location near Times Square, without being too close. Loved the bathroom and the bed, and the kitchenette was a lifesaver. Got a room with a view, which was VERY cool... could see the Empire State Building from our window. Staff was very helpful and chill!
Michael
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Food options, Bed comfort, Internet access, and Transport access were on point. Unfortunately, the shower head was broken but they fixed.
One of the elevators was not working but the wait time wasn’t long either!
HAZEL
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very convenient location and the service is very good, very kind people.
Gia Huy
Business Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Alllll perfect
Wilfredo
Business and Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Hotel was pretty nice. I personally love the location. The brakefast variety. They are doing some remodeling so they only have 2 elevators working that for the amount of people staying, made the waiting time longer than usual. But in overall. I would stay again.
Thompson
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Not what I expected for a Marriot branded hotel, especially in the heart of New York. The cleaners didn't really pay attention to cleaning and the afternoon reception staff were pretty rude.
Paula
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
They asked me for 250 dollars as a deposit, which I think it’s ridiculous.
I still haven’t received it back, so it’s a problem for my trip.
Breakfast was horrible.
And they didn’t make the bed everyday. Not happy at all
Ramez
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Elevator one of 3 not working
No space to sit in morning
No laundry room
Only good thing is location close to all sightseeing
Julisa
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The location of the hotel was
Jason
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I stayed for two nights only and they charge 250 USD for incidentals/ the event of damages, which almost more the money I had spent on the accommodation itself. This cost is so high, and considerating it takes 30 to 45 days to return that money for overseas people, coupled exchange rate is way too high. The other things people need to only got advised the day before
Read More
Number of reviews per page
20
40