Embassy Suites by Hilton Atlanta Kennesaw Town Center

Loved the hotel excellent

Is a pretty property. It's safe, clean, and the staff are wonderful. However, parking is not free. That, I didn't like.

This hotel was close to everything I needed. There are several food areas within walking distance. Housekeeping came daily, which was a pleasant surprise. Most hotels I’ve stayed at have housekeepers arrive as needed or every few days, now that we’re post Covid. If I’m ever back in Kennesaw, I will be returning to this hotel.

We stayed on a Friday night at full capacity with travel ball teams! The staff moved us up a few floors, which worked out very well. I wanted to cancel our reservation. I don’t like that they charge so much for parking…..seems needless. Nothing available to take luggage to room which was an absolute pain!! Nice rooms, great breakfast…

Very nice place

Good but parking was $7.50 per day, paid at beginning of stay and then there was no parking left one night. Breakfast lines were super long. Need a grab and go option or let people serve themselves

Immaculate lobby, the Steakhouse on site is very high quality. Free breakfast in morning and free drinks at the bar and snacks at night make for a luxury feeling experience.

Overall this is a good hotel but the parking situation is the most ridiculous rip off and so out of line for customer service and hospitality that it overshadows the whole experience. I saw it noted on other reviews and thought it couldn't be that bad. It was. They use an outside company and use that as an excuse for not making it right. At check-in was told I had to pay with the QR code - that is every where - before 8 pm to make sure I didn't have an issue. 1-Ruth Chris patrons don't have to pay. 2 - Neither do people attending events at the hotel. Both take up all the parking. The hotel had events my entire stay. Got back at 11 pm and no parking. And I paid as instructed ahead of 8pm every night. So exhausted, circling a lot with 8 other cars, and had to go in where several others were having same complaints and issue. All of us were told we could go park at another lot not near the hotel in an over flow lot that did not seem secure and wasn't mentioned at check in, OR as paid patrons for the hotel, we could "wait" for the event people to leave by continuing to drive around or "hang out" to wait on an open spot. Never saw parking security or validation. It isn't gated or secured. There doesn't seem to be a legit reason to charge for parking here other than an extra cash grab, and their other policies for not charging others is unfair. People, as myself, wanted a parking refund since we weren't able to park in the main property where all the parking notices are at

Friendly staff, clean room, convenient location

Great customer service and clean environment.

Every stay is a great one. The manager and his staff is always there to provide top tier customer. I have stayed at this Embassy multiple times and every time they do not disappoint. Thank you for the southern hospitality!! My mom and sisters we all truly had a wonderful time … THANK YOU!!!

Nice area

Amazing

No Dislikes

Everything was excellent!!! Breakfast was amazing. Convenient to dinning, shopping, and entertainment.

Everything in reach. Have Ruth Chris restaurant in the building. Provides a delicious breakfast

Great property! Hotel and breakfast was fantastic, never stayed at a hotel however that charged a daily parking fee. That was surprising.

Love the restaurant in the hotel

The hotel was clean and up to date. The staff were extremely kind and accommodating. The breakfast area was clean and there was several options to choose from.

The check in lady seemed as if she would rather be anywhere else in the world than there and also handed us a bag with just 2 bottled waters. the countertop had bags with snack sin them but I guess a queen suite doesn't qualify for that? The room was great and we would definitely book it again and the attached restaurant was AMAZING. The check in staff needs to learn customer service from THOSE people, great dinner there. Other than that it was comfortable, breakfast was nice with friendly cooks and servers, and the room was very comfortable. They only had a blanket for the sofa bed, I would definitely expect a full set up for that and next time will ask about it. For the price of the room, parking should be free