Extended Stay America Suites Jacksonville Deerwood Park

Very date property, woke up to cockroaches on the wall, the tub was very dirty and looked like there was once slip resistance there but pulled off, breakfast was nothing but muffins and not enough to feed everybody that was trying to eat. Very disappointing.

The service was great and the front service attendant was out of this world the room was clean and very nice and tidy

Place is what it is a long stay hotel

When I arrive to the property, the girl at the front counter, notified me that the room that I had reserved was not available so my arrangements needed to be adjusted to what they had which was not what I had reserved. Then upon entering the room, I noticed that the lights and outlets did not work. Additionally, the back door had no lock on it so anyone could access the hotel at any moment. The hallways were full of trash. When I brought the nonworking lights and outlets to the hotel concierge attention, they told me that there was no maintenance person on for the weekend and that they would have to see if they could come and fix the lights and if they couldn’t fix the lights that they would switch my room. That never happened. My room was never changed and maintenance. Never came to fix the light.

Room was filthy. Tub was still dirty from previous stay. There was trash & leftover items under the bed. Pull out mattress has what looked to be mold on it. The iron was broken and there wasn’t any lightbulbs in the lamps beside the bed. There was not a breakfast. All that was offered was packaged muffins and coffee.

Drove 832 miles , 14 hours to get down to Florida got to the hotel , to me and my families surprise, our room was cancelled, with no call or any kind of a notice, so at 4:00 am with fout children we had to find a different hotel in a hurry

People being to loud

This hotel was very unkept.

Not clean

Run down place

I did not stay after learning of a hidden fee that hasn’t been shared with their 3rd party affiliates ($100) deposit, the condition of the property with some noticeably poor cosmetics

Dirty room and tub? The employee looked like she had just woken up. I had to wait a while to get service. Very disappointed in the Extended Stay property. I would not recommend this location.

The worst! Extremely dirty

It's a middle class hotel with basic features & those features were well presented! All OK!

Old and outdated bathroom horrible stains on carpet

Fleas, bad smell

For the price, it was just right

It was quiet and clean

I must say it was one of the most beautiful room I stayed in so far this year, I feel it was a great stay and had a great host nice breakfast the next morning. Very quiet and peaceful anything I needed was walking distance nice area.

The Staff is kind and professional they are great about linens and towels and anything that you need for your room. They charge $100 deposit but if you do what you're supposed to do and leave the room in good condition like it was when you came in then they return your deposit.