Global Luxury Suites at Mountain View

Apartments
8.0
/10
Very Good
177 reviews

What Guests Say About Their Stay

Elizabeth
10.0
/ 10
We always stay here when in the area. Our only irritant was the latch app key system, always a pain, but once we got in we enjoyed it.
Sadik
10.0
/ 10
The unit was very nice! It was extremely well-stocked with essentials, the decor/design was modern, and there was so much space. The check-in process was a little convoluted, but nothing too major. Included, secure parking was such a great bonus too!
Verified traveler
10.0
/ 10
The entire property was great. High end, luxury apartment, well outfitted and nicely decorated. Great location near restaurants and shopping. Check-in procedure was difficult. Had to find an unlit box on the back wall of a dark garage. PAINT THE BOX OR LIGHT THE BOX!!!
In the Area
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1720 El Camino Real, Santa Clara County, California, United States, 94040

Main Facilities

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This accommodation offers:
Outdoor pool
Hot tub
Parking
Elevator
Garden
Rooftop terrace
Fitness center
Express check-out
Staying at Global Luxury Suites at Mountain View is a good choice when you are visiting Santa Clara County.
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Global Luxury Suites at Mountain View Address: Map & Location

1720 El Camino Real, Santa Clara County, California, United States, 94040
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Discover More About Global Luxury Suites at Mountain View

Location


Staying at Global Luxury Suites at Mountain View is a good choice when you are visiting Santa Clara County.

About Global Luxury Suites at Mountain View

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Get precious and unforgettable moment during your stay at Global Luxury Suites at Mountain View.

All facilities in Global Luxury Suites at Mountain View

Others Global Luxury Suites at Mountain View
Others

Things to Do

  • Hot tub
  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Pool sun loungers

General

  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center

Hotel Services

  • Express check-out
  • Multilingual staff

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Global Luxury Suites at Mountain View

Important Note
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 100.0 per stay
  • Rollaway bed fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a security system and window guards
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Guests will receive an email with a lease/reservation agreement to be completed prior to their arrival.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Global Luxury Suites at Mountain View
2
Another facilities in Global Luxury Suites at Mountain View
Hot tub, Outdoor pool, Picnic area, Garden, Barbecue

Frequently asked question in Global Luxury Suites at Mountain View

What Time is Check In & Check Out at Global Luxury Suites at Mountain View?
Check-in time at Global Luxury Suites at Mountain View is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Global Luxury Suites at Mountain View?
Global Luxury Suites at Mountain View is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Global Luxury Suites at Mountain View?
Global Luxury Suites at Mountain View has 2 rooms in total.
What do past guests say about Global Luxury Suites at Mountain View?
Global Luxury Suites at Mountain View is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Global Luxury Suites at Mountain View

8.0
Very Good
From 177 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

7.4

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Traveler Reviews Global Luxury Suites at Mountain View

Number of reviews per page
20
40
Top reviews
Carissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Absolutely wonderful place to stay - except could never ever contact anyone by phone to help in any way. After a long delay they'd send an email and call (which I always missed due to flights so go voicemail) and if I replied to email immediately I'd still not get a response until too late. The Latch system (instead of keys, to enter every door and use elevators) did not work for my phone and no employees understood how it worked. I absolutely needed to have service which I did not inside of the elevator so an employee at the leasing office had to let me in so I could get service at the top floor . It took hours and hours of everyone's time. We were given late checkout as an apology, which I appreciated. (the leasing office people were really uncomfortable because it was not their rental situation, but helped as much as they could. We had just wandered in because we had the wrong address and thankfully they could access our floor in our building)
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Elizabeth
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Always a pleasure to stay here
John
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Good place for the price
Janelle
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Does not match picture on listing. No front desk; no one answers the customer support phone numbers. Not enough towels or blankets. This listing was inaccurate and very disappointing.
Courtaney
icon-Business Family
Business Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This property is nice, but everything is automated. During your stay you will never see a front desk person or any person that can assist. All communication/issues are communicated by phone and/or text. There are not physical keys to use. Instead there is a Latch app that you download and use to enter the parking garage, elevator and room/apartment, etc. It takes some time to get used to and not all of the entries & exits are listed logically. For our group, we all used one login and password, just FYI. Not sure we would stay here again, we realized how nice it is to have actual people to talk with at a typical hotel if you have an issue.
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Colette
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Garbage disposal did not work.subtle rumbling all day and night- off and in. Not sure if it was trucks outside, the elevator or garbage shire. Not noticeable with tv on, but noticeable at night. Electronic locks were confusing.
Paul
icon-Business
Business
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I've never been more appalled in my life. This was an expensive rental. I called as i was in the Uber to confirm information for checkin. I was asking to check in 30min early. Was told she would check and call me back...never called back. Went to the 49ers game then to the hotel and couldn't get into the building. Called every number available through the callbox and emails presented and could not get in touch with anyone for an hour as i stood out on the street with my luggage. Ultimately had to book another hotel as it was close to midnight and i needed somewhere to go. This was the second time having issues getting into the building and they refused to refund my stay. STEER CLEAR OF THIS PLACE!
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Elizabeth
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

We always stay here when in the area. Our only irritant was the latch app key system, always a pain, but once we got in we enjoyed it.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

No spices. Limited cookware
Blair
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

The apartment is well sized, clean and comfortable and is well located in the centre of Silicon Valley. Unfortunately the apartment fronts onto the El Camino highway and is therefore really noisy between 7am and midnight. Fortunately it quietens down overnight so sleep is possible. In the evenings though it is difficult to hear the TV over the traffic noise. Initial access is difficult as there are two garages and 6 different lifts each access a limited number of apartments - the lifts don't indicate which apartments they service, so if you are unlucky you may have to go up and down 6 lifts before you find the right one. You also need to download an access app to secure entry, so if boy have arrived from overseas and you don't have cell coverage then you are in trouble. It took us two hours to gain access to the apartment and that was only via the assistance of some residents. There is secure underground garage parking which is great but access requires you to get out of the car use your app to access the control pad to then open the gate, regrettably by the time you get back to your car the gates have already started to close again - sometimes you can get in other times you have to repeat the process - if there are two of you then you can use your passenger to trigger the gate whilst you then drive through.
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sung
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Cleaness!!
Janet
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The property requires two apps to enter: the latch app and another one developed by the property. The instruction and code for the latch app never arrived - even after we contacted the property. My apartment uses latch and I have no issue receiving any related info except for this property. For the other app, there was always a "cannot connect to server" error message, preventing us to do anything. We ended up booking another hotel and since this payment was not refundable we basically wasted a few hundred dollars. Communication is way faster if you let Expedia customer service contact the property for you - we told the property about the check-in issue in the morning and there was no response until we contacted Expedia.
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andy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Clean and good location but no actual person to check in and the app that was provided few hours before your check in time was unreliable at times which was bit frustrating. Could not request extra towels since they did not have anyone on site.
Claire
icon-Business
Business
4.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Getting into the property was a nightmare. The Latch smartphone locks didn't work. Their system was down the first night and I waited 30 minutes for someone to call me back and manually enter me into the system. The elevators require the Latch app to work and the app requires wifi. Wifi doesn't work in parking garages, so I struggled the first 2 days with getting the elevators to work. Not worth the trouble.
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Steve
icon-Leisure
Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

I liked that it had washer and dryer in room.the room was very nice.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

Room was ok. No onsite staff. All interaction was via phone or email. Communication was awful. Reply took hours. All communication took multiple contacts, never got the same answer, no one cared. Road noise was so excessive. Beds were crap. Electronic lock system never worked the first time and was excessively cumbersome. Minimal kitchen plates, cups. No supplies. Would not go back.
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Bogdan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Agency didn’t work appropriately, they just didn’t give keys
Gianna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

One of the worst experiences but no one to blame because everything is done through two poorly set up apps. When we had stayed here a few years ago, it was not that simple, either, but at least there was a key waiting for us to enter the room once we figured out how to park the car in the garage. We were pleased with our stay and the amenities and the double suite we booked. It was like living in an apartment. The full-size kitchen was convenient, and it felt like we were staying in a home vs a hotel. Unfortunately, I cannot review our current stay because we could not figure out how to even get through the gate to park the car. We could see our parking spot, but we had no idea how to get through the gate. The internet was a Catch 22 as we could not access the instructions without walking out of the garage, yet we needed the internet connection to attempt to open the gate using their new latch system. It was a comedy of errors! Additionally, we did not know that picking up a key was no longer required. They should update this information and not send it as an attachment via email. We assumed the entire time that we would be picking up a key once we figured out the gate. Nobody picked up the so-called 24-hour help line. By this time, it was close to midnight. Exhausted to the bone, we left and went to another hotel. Global refuses to refund us for this farce!
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Jianghua
icon-Business
Business
2.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

The communication and management were terrible. I was locked out 9pm in the night and no one is in front desk. I couldn't get into the property. I called service hotline, was told someone is coming to help me, nobody showed up. I was stay outside of the hotel for one and half hour. It was cold and horrible experience. service needs some serious improvement.
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Verified traveler
icon-Business
Business
8.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

Excellent place. Convenient location. Will used again. Mattress little bit too hard for my likeness. Overall, highly recommended
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.