Hampton Inn & Suites Corpus Christi I-37 - Navigation Blvd

Great

Disappointed Stay – Far Below Hampton Inn Standards I recently stayed at this Hampton Inn and was extremely disappointed with the condition and service provided. The room had no working microwave, and the refrigerator was broken, which caused major inconvenience during our stay. We were only given two towels, even though the room was booked for more than one guest, and the overall maintenance was shockingly poor. This experience is a far cry from the standards I’ve come to expect from Hampton Inn. It feels like their quality has dropped significantly, and this property clearly doesn't meet the brand’s usual level of comfort or service. I would not recommend this location and will seriously reconsider staying at Hampton Inn in the future unless improvements are made.

Property was nice and clean and staff was very kind. Breakfast was also very good and room was amazing for the price!

Customer service was great. Friendly staff. The room clean as soon as you walk in, but the bathroom with hair around, the cover bed ripped and with stains.

Spacious room and bed was very comfortable I would like to know what kind of King size mattress it was name.

When booking, my filters were indoor pool and Hot Tub, that was not available when checking in, then ladies in charge of breakfast, had the worst attitude, the sign said 6-10 and they were closing doors on us at 8:50, saying that was bew hours, but we all said, the sign says diferently, anyways no the best service at all, asked for extra towels and they asked for me to return, I needed extra, not swap towels.

BUYER BEWARE!!! THERE IS NO HOT TUB ON THIS PROPERTY!!! We wanted to take a quick getaway for Spring Break and that was the main amenity that we were looking for and found out the hard way that this property has been remodeled and they removed the hot tub (see attached pictures). Hotels.com has it shown as being available and it is in fact visible on their profile picture for this property. It is not listed as an amenity on the Hilton website but they still show it being there in pictures of their pool area. The pool also no longer has the little fountains shown in the pictures on both sites. I expressed my displeasure with Hotels.com for not posting accurate & trustworthy information and after a few days of back & forth they finally gave me a partial credit in OneKeyCash. The hotel was relatively clean although there were Froot Loops on the floor of our room that I suppose the maid missed from the previous guest. The pool area had been abandoned by guests but there were multiple piles of wet towels laying around that area. Speaking of towels the pool towels are thin and coarse like sandpaper, the room bath towels were a little better but they only had provided two (there were three guests in our double queen room). Only other complaint was that there was not "hot" water in our bathroom it only got warm. Positives are the staff were friendly, beds were comfy enough and the breakfast area was clean and decently stocked. All that said I would not stay here again.

Room was not properly cleaned, not enough towels for the family, no baby crib or toddler bed was available like the website stated. No hot tub, and pool was not clean.

It was a home away from home.

The hotel staff was great, the young man running breakfast was excellent! Comfy beds, clean room, and the 12pm chexk out made the morning so much easier and less stressful.

The room was exceptional. The bed was so comfortable. Loved the down blanket. The shower was very clean and well lit. I slept very well.

Either the hotel or Expedia cancelled my reservation when I told them not to. I was on phone for over 2 hours trying to find another hotel and client find one due to spring break and everything was booked. We ended up having to leave and drove back home after being at the beach all day.

Everything was under construction, staff was unhelpful and rude, room was disgusting and had to request getting our bed covers replace cause it had bad stains, which was a chore let alone. Dont recommend!

The beds were not very comfortable. We were told that they were new but they did not feel new. They had no support at all. And pillows were flat as soon as you put your head on them.

Booked hotel through Travelocity. Booked that specific hotel for the amenity of a hot tub. Had it mentioned it was under renovation, I would not have booked that hotel. Hot tub and swimming pool were not available for use, hotel smelled, there was NO HOT WATER to shower, no ice available in the ice machine. The stay was a nightmare! Staff didn’t even offer a discount. Extremely disappointed!

The good - Very nice room. Fully renovated. New and clean everything. Nice bathroom. Charging ports. Nice bed. The bad - This place is still under renovation. The night I arrived I didn't have hot water which I was able to accept. Then my AC was noisy and not putting out cold air. The sheets didn't fit my bed so they kept falling off. The staff was quick to offer me the next room over at 1am so they were responsive. -No hot water -Broken AC in my room -Sheets didn't fit the bed -No General Manager working there The unforgivable - No hot coffee in the morning at the lobby. Hotels . Com told me to talk to the hotel about getting accommodation or discount on my next stay. The hotel told me they don't have a general manager to escalate issues with. And so it goes. Whomp whomp.

It was probably one the worst stays at a hotel that I have ever experienced. Up to and until this stay, i always had very favorable experiences with Hampton Inns. This hotel was under renovation, and I do not believe that it was identified on the Expedia website. The front desk person directed me to their website, and it was annotated there. However, that did me no good since I booked my reservation on the Expedia website. There was furniture and boxes lining the first floor walls, where I stayed; the water pressure was low. I had to inform the front desk person that there was no hot water to which she told me that the hot water had to be left on for at least 20 minutes before it would heat up; it took anywhere from 20 to 25 minutes. The room was dated, hence the ongoing renovations, the wall paper in the bathroom was peeling; the steel lamp bases were rusted; and there was evidence of hair in the bathroom tub. Since I was on a time constraint, I was not able to search for another hotel. I will be as fair as possible, and say that the staff tried to be as accommodating as possible given th extraordinary circumstances. THIS WAS THE WORST!!

We were there for 5 minutes before realizing we made a HUGE mistake booking there. The place stunk which initially I tried to ignore. They didn't have the room I booked for (2 queen beds) and only had a king. It was myself and two other adults but we decided we would make it work to avoid the hassle of rebooking (our fault). Then when we go to the elevator it was covered in blankets and started to take off before we were in. We ended up taking the stairs and when we entered our room we realized we were not alone (roaches). Pool had some sort of film and because of the renovations was nothing like the picture. The lady at the front was the sweetest and helped us as we navigated through a 1 hour call for help to move hotels. We were able to get a refund. I saw her do it. However the bank has still not dropped the charge as it's been pending now for nearly two weeks. Rep on the phone was kind to work through moving us so there is no fault to them. However this hotel is NOT it!

Reserved a room with two queen beds. Only a room with one king bed was available. Water in shower was scalding hot & could not be adjusted cooler.

This room was so gross that I checked out 2 hours after checking in. I bagged my clothes because of the possibility of bugs. I can’t believe this is advertised as a Hampton! It’s worse than any flea bag motel I’ve seen!