Hampton Inn and Suites Sunnyvale Silicon Valley

As day was relaxing. We had dinner and then went shopping in the morning.

The facility is terrific. But the ventilation system runs 24/7 and is too noisy. The sound comes through the vent in the bathroom and was too loud and disruptive. And an impediment for sleep. Unless the sound can be addressed I will not return. Hopefully the ventilation/fan system can be resolved. Or turned off at night.

We enjoyed our visit to the bay area. The hotel was clean and modern. Our room faced (odd number room) faced El Camino Real. Road noise kept me awake. I didn't get much sleep during our three days stay. Free breakfast was offered. Housekeeping was offered every other day. The TV was not centered in front of the bed. We had to turn our heads to the right to watch television. It was a little uncomfortable on the neck. IMO.. the hotel was okay for the price. The staff was great!

The property was great except for an unexpected $15 parking charge

Friendly staff, good breakfast and nice quiet room.

First night we were there, we came back at night to park in the underground parking. The parking was dark, and noisy because of the air condition power room located in that level. So when we arrived we parked, and as I was walking towards the elevator I tripped over the concrete tire stop in my path towards the elevator. I fell on my face, and hit my head on the ground and I injured my face, knee, and palms of my hand. Since I was bleeding profusely my wife helped me and we went to the front desk. They did not have first aid to help me with my wounds, and stop the bleeding. I had to drive myself to the nearest hospital emergency room. The staff treated me, luckily their treatment stopped the bleeding, and they kept me for an hour to make sure there was no brain injury. Then we head back for the hotel. next day the staff of the hotel and the manager were in the underground parking placing stickers on the concrete blocks to make them visible(still not adequate) Additionally the noise from the basement parking could be heard in our room through out our stay. We realized that the bathroom fan which is on automatic, and there were no controls for it. The noise literally kept us up through the night, The bathroom was not cleaned properly, and my wife also found dirty towel among the bathroom towels. The manager of the hotel after the parking incident did not even try to make any effort to make us feel better. I asked for the name of their insurance, she refused to give the name.

This little gem hit all the high notes. Good location, great facility and amenities, and a later check-out that we appreciated. There are several restaurants close by as well.

This is my third stay here and I love everything about it!

easy check in and out no hassles and Clean everywhere

Muy buen servicio muy limpio

The room was small, but very well decorated a lot of space to move around and feel comfortable.

Breakfast was terrible, food were cold and dirty

Pleasant staff.

This location is easily accessible. The experience was smooth right from the start of checking in , tidy room , abundant parking spaces , tasty and healthy breakfast. Staff were friendly and helpful at all times

No housekeeping. They check the rooms at 7am, and if you have a DND sign on the door, leave you a note saying that they are skipping service for the day. When I complained at the front desk, they placed me on the no more housekeeping list. Kind of annoying that it’s the guest responsible to beg and schedule housekeeping when it’s advertised daily as a service provided.

Never staying here again !! The first room they gave us the heater wasnt working we had to move to another room the second room they gave us the shower wasnt working we could not shower called front desk and she said no one could fix it until the next day NEVER STAYING HER AGAIN!!!

Excellent hotel with good service and very clean

Loved all the options I could get from booking them

I just wish they tell you that “cleaning your room is optional or must be requested” when you check in. Not next day when you find your room not cleaned and new towels…. Should have red the fine print on the sticker in the room.

Beautiful, clean and quiet. Such a nice place to stay and a great price!