Hampton Inn and Suites Tupelo/Barnes Crossing

We had a minor issue with our toilet in our room. Jeremy the front desk clerk came and looked at it then switched us to another room. He was wonderful!! Also, the three ladies that were doing the breakfast were outstanding and so friendly! I definitely would return if I am ever in this area again.

The only thing that made this less than a 5 star stay was the breakfast. The bisquits were cold, the sausage was barely warm and the omlettes tasted different than usual. Everyone was super nice, the coffee was great, the check in and paying the room before we came was super easy...all in all like a 4.5 out of 5

Friendly

We loved our stay here. The room was extremely comfortable and the staff was very friendly.

Hampton inn is usually great but this was not a great experience. At check-in the desk staff was friendly but did not know how to handle my prepaid reservation from Expedia and tried to charge me for the room until I showed my receipt then they had to get a supervisor involved. The a/c unit was too close to thermostat so the room never really cooled off - a poor design and bad situation considering how humid it was outside. The next morning there was no coffee. This property needs to get it together.

Very good

It is very clean and the staff was very energetic and friendly.

The staff was very friendly and helpful. The hotel was newly renovated. The suite we stayed in was spacious and clean. The breakfast was very good. The pool room had plenty of towels and it was clean. Also, the pool closes at 11 pm, which is a reasonable time. Overall, I would recommend that hotel. I would definitely book again.

Good stay.

Very clean and remodeled

Perfect stop. Clean and a good breakfast.

The front desk employee was not friendly at all when we checked in. I booked 2 rooms. 1 was a king and the other was supposed to be 2 queens. We got 2 kings instead. We had to sleep 2 kids and 2 adults in 1 bed...not fun. Breakfast was not good

Loved thw room and very pet friendly

Love staying here. Clean, pet friendly, safe atea and everyone is very friendly!

Y stay was awesome. The hotel room was beautiful I love it.

Under construction. Elevator didn’t work and all the guests were put on the same floor. Doors slamming all night. Tv didn’t work

Everything was great. Hotel was under construction but the staff was very friendly.

Worst hotel experience ever. Hotel renovation while we were there - minimal parking due to construction containers. Workers entered room and removed curtains while we were out. Smoke detector covered up for days.

We loved this place

This has just been renovated and is like new...and all of my above stars are true...but, when I left after first night to go to MSU for graduation, upon my return that next evening I found my room just like I left it...it was not touched by maid service...the desk clerk said I did not tell them to refresh it because they only clean every other day unless they are told otherwise...I said how was I supposed to know that and they said well you know now for next time....and my electronic key did not work since the system didn't know I was there two nights...so while my handicapped wife is waiting at our room door on the third floor I had to get a new key, be taken to the linen room for fresh towels, liners for the trash cans and return to let my wife in our room and refresh our room myself, less changing bedding. The night shift clerk said I should have been asked if I wanted my room cleaned and refreshed with no assumptions being made that I was aware of such. It happened that way and should not have...other than that everything was great as I indicated by my five star rating for every category...and I am a Hilton Honors Club member