Hampton Inn Grand Island

The property was clean and the staff were friendly. The breakfast was acceptable. The building is dated. The pool was closed. I was concerned that the fire doors in each end of the floors were propped open. I would have liked to have had somewhere outside to sit. The property was close to family.

Perfect place to bring a dog.

Loved it! Would be happy to come back!

Needs updating

Seemed like older property and was as nice as other Hamptons we’ve stayed at.

When we got to our room we noticed a puddle of water in the bathroom on the vanity. Turns out the room above us had a toilet leaking. They did get a repair man in to fix it, but that was a rocky start. The breakfasts were great. The beds and pillows were very comfy.

It was a good stay

They canceled my reservation and then wanted to charge 2 times as much to stay

Pool and got tub were out of commission but online said they had them, which is extremely disappointing as we had younger children who were excited to swim. I was told one thing about price but then given another, almost double for the one night vs what I was told and when I brought this to their attention I was literally told "she lied to you". I am not sure if they just hadn't checked but half the breakfast items were empty. For 320 I would expect more.. a lot more.

We arrived and our door would not latch and was left open. Talked to the front desk to be moved to a room with a secured door but they said they were booked up. Mind you it was only 3pm. Lucky the maintenance man was in the parking lot and fixed the issue. He was great but the front desk kid was not. Beds were comfortable. Shower had rust and was run down.

Clean and bright room. Good layout with plenty of counter space in the bathroom.

The pool is broken, which was not specified on the website

Needs updated.

Only reason for 4 star review was the property seemed somewhat old/dingy. That being said it was quiet, clean, and felt safe. Staff were friendly.

I normally enjoy staying at Hampton Inn's and look forward to consistent modern & clean rooms. This one in particular was very different. In my booking request, I had asked for a quiet room at the end of the hallway. I was given a room right off the elevator near the ice machine! After switching to another room on the first floor, I was really disappointed in the room - it was very dated and not welcoming. Instead of $200, it felt more like a $89/night hotel room. If I had paid $120 I think that would have been too much. Thank you.

Very good. Clean, comfortable, decent breakfast. Easy parking. Restaurants nearby. We would stay there again.

Clean, no thrill hotel. We did check out the pool area. Our room was clean had a refrigerator and mircowave. The elevator is very slow and old. Breakfast is included but wasn’t kept stocked up very well.

Pet friendly

The value proposition doesn’t work at this aging Hampton Inn. When you pay almost $170 on a Sunday night, you expect more than just a clean room (which it was). The traveler-friendly design touches that make newer Hampton Inns our usual go-to choice are almost nonexistent here. Lighting is dated with hard-to-find switches. Bedding is old; the choice is to bake under a lumpy, heavy comforter or shiver under a threadbare top sheet. The TV remote and operating system are out of the 1990s. We arrived in time to see the end of the Chiefs-Bengals game and it took forever to navigate to the CBS station, which only was available in a fuzzy, nonHD version. If that’s because of an inferior local cable system, the owners should spend the money for a satellite dish and updated system that provides only HD channels. Bottom line is that Hilton should be defending its brand by pushing the owners of this property for needed upgrades.

Very clean throughout, room was nice, pool was warm, breakfast was good