Hampton Inn Newport

Front desk was amazing and so patient as well. Should give them all raises considering what they put up with on the daily. Keep up the good work

When we check in the refrigerator didn't work, no soap in the dispenser. These should have been checked after cleaning. The shower leaks and it was very obvious, even housekeeping when they cleaned the room could tell it leaked. Cleanliness in the dining room was next to nothing, only one middle age lady who was training another employee was cleaning the tables after people left. The male African American was in the back with the door closed, rarely came out except to get breakfast and return. The male with a red beard was watching movies on an ipod, never left the desk. My wife actually cleaned the coffee area because it was stained with coffee and or tea. We used hot water and the same with our table. This happened Tuesday, Wednesday & Thursday during our stay. It may be independent owned but Hilton is on the name.

Property and room well maintained. The service was excellent.

Front desk was excellent The breakfast was ok

Didn't like that Fox News was EXCLUDED in Room TV... was only available in Lobby Lounge... Towels were small an washed out... bed pillows small uncomfortable.

The Coffee was great ! That’s all I’m saying about breakfast.

The staff was totally unprofessional, especially the older lady working the day shift on 4 Feb 2025.

The room was not clean at all. We were too tired to go thru the process of changing rooms after getting all of our bags there, so we asked for bedding to change the beds. The pillow cases and sheets had hair on them. After all that, we found that the bed was falling apart. The tv remote didn’t work properly. Just not happy with the experience at all.

Breakfast sausage very cheep grade

Great place neat and clean!

The breakfast bar was not kept up. I came at 7:05 and the decaf was not brewed yet. No oatmeal ready. Low on everything. This happened 2 mornings in a row.

It was a quick and convenient place to stop and stay with friendly service and easy check-in.

Staff was friendly.

The staff at the hotel was great. Always available and helpful. Our only issue was in our room a cabinet door was broken and not repaired while we were there. The trash can in the room was not emptied from the previous guest. There was no extra toilet paper roll in the bathroom. We would definitely stay there again, since these were minor issues.

Close to cracker barrel

The breakfast was wonderful. Staff was very nice.

Got there very late around 1 am. Was traveling with my daughter and her family, they were a hour ahead of us. Called and they let them check in early before I arrived. Very helpful staff

-Check in lady never cracked a smile, never even asked for my I.D., and was outside smoking any time we needed her. -Immediate impression of the room was that it felt and smelled WET. It was a gross, damp, sticky feeling that gave me instant headache. -The floors were sticky under our shoes, and there was visible dirt/dust on almost every surface. -There were nasty hairs on everything- even curly hairs on the bath towels. Even hairs all the way up by the ceiling! -We had to shower when we arrived in the evening, so the room only got wetter, because there is not a working fan in the bathroom. By morning, the condensation on the mirror from our evening showers was still there! My hair, which usually air dries quickly, was still WET by morning. -Without any ventilation, sleeping was really a challenge. The pillows and sheets all felt sticky and wet. -There were stains on the shower curtain, a broken tub drain, and mold in the shower. -The TV remote volume didn’t work. It would only go up, not down.

THE ROOM WAS VERY FRESH AND CLEAN SMELLING. THE POOL WAS VERY NICE TOO. THE BREAKFAST WAS REALLY GOOD.

The room felt and smelled wet. There looked to be mold in the bathroom