Hampton Inn Richmond-Midlothian Turnpike

Property was set back off the main road but near food, gas and shopping which was convenient. No complaint about the facilities. The only small complaint was there was a vacuum noise between 9-10:30 pm that was a little annoying.

Carpet was wet- assume leak from storage area next door- drapes did not function and breakfast items stale-

Staff was very nice , and the target next door was convenient

Convenient location.

Nice, clean and quiet. Great staff too.

Great stay! Staff was very helpful at all times, with all the questions I had.

I was woken up at 4:00 am by the front desk banging at the door requesting entry. My husband responded that we were not going to open the door. I called to the front desk and was accused of being rude pertaining to my husband's response. Someone had complained about the volume of the TV which the front desk could have called to the room in response. Night clerk was very nasty and we left early morning before our reservation was fulfilled. We did not stay 24 hours and was booked for 2 nights and 3 days.

Clean nice i stay here when o come to visit family in va

It was a nice hotel, particularly for the price.

Stayed 3 days for a family event. Great convenience for shopping (food & retail). Very Clean.

I was a little concerned w/ this property b/c the reviews were mixed. We were pleasantly surprised at what a good experience we had. The room was a good size with 2 queen beds (some hotels only have doubles). Good size bathroom, large counter, lots of hot water & decent water pressure. The room was quiet, so we were able to get plenty of rest. There were lots of outlets & an adequate # of usb ports. The lobby was clean & the front desk staff were knowledgeable & friendly. We will definitely stay again if we are in the area.

Need more outside lighting.

Great stay!

Convenience of near by shopping and restaurants

The bed a d pillows were not comfortable and the washer and dryer did not work.

They were willing to help anytime we asked. They even let us checked out later. Breakfast options were good.Close to everything and it felt very safe. Will definitely stay there again.

Property was not as decent but our stay was not pleasant either. Staff was not great, the lady who clean around when it comes to breakfast time even slap my child’s hand for taking more then one napkin, lady was too old for me to call the cops on her but my mouth didn’t stay quiet. It was uncalled for, it was extremely rude. We check in I ask front desk for toilet paper n they totally missed that. Till the next morning. Horrible thankfully I had baby wipes. Dryer was so low in head I spend $10 only to dry. Only plus abt this place was the pool no being over chlorinated n the fitness room well equipped. Around the area was all type of food chain restaurant plus huge target literally 5 min walk. Nice maintenance guy who fix the fridge as it didn’t work for a whole day, very friendly other than that not again sorry.

Outstanding service and staff

Great bed and I got wonderful sleep

When I arrived at the hotel, I was told that where NOT any rooms available, despite my having a reservation which I booked through EXPEDIA. Fortunately, I had chosen the option to pay at the hotel rather than through EXPEDIA, as I would have had a whole other problem. Neither the hotel nor myself have been able to get through, via phone, to EXPEDIA to report the problem. I have been told that EXPEDIA and other "discount" websites, regularly overbook reservations as a way of "adjusting for no-shows". BUYER BEWARE!!