How many rooms are available at HGU New York?

HGU New York has 90 rooms in total.

Does HGU New York provide parking?

Yes, HGU New York provides parking. Please confirm details directly with the hotel.

What do past guests say about HGU New York?

HGU New York is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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HGU New York

Name: HGU New York
Address: 34 East 32nd Street, Manhattan, New York City, New York State, United States, 10016, 34 East 32nd Street, New York State, 10016, United States
Rating: 8

Hotels

8.0

/10

Very Good

969 reviews

What Guests Say About Their Stay

Jake

10.0

/ 10

The room was nice. Everything was as advertised. It was a little frustrating to find out that we would be pre-charged for the minibar and stuff and refunded if we didn’t use them but it wasn’t a big deal. Even though we had already paid through Expedia, they charged us the whole cost again, but swiftly corrected it. Huge fan of private individual bathrooms in the lobby!

Sarah

10.0

/ 10

We stayed for the US Open, it was convenient, clean, and comfortable. Rooms are small, hotel does not have all the bells and whistles of the big ones, but for what we needed it was great. Highly recommended, would stay here again.

Sarah

10.0

/ 10

Staff were extremely helpful and the rooms were very comfortable. I would definitely recommend

In the Area

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34 East 32nd Street, Manhattan, New York City, New York State, United States, 10016

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

HGU New York is located in area / city Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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HGU New York Address: Map & Location

34 East 32nd Street, Manhattan, New York City, New York State, United States, 10016

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Location

HGU New York is located in area / city Midtown Manhattan.

About HGU New York

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HGU New York exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at HGU New York.

All facilities in HGU New York

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Luggage storage
Express check-in
24-hour Receptionist
Tours
Concierge

Food and Drinks

Breakfast
Bar

Connectivity

LAN Internet
Free WiFi

General

Fireplace in lobby
Terrace

Transportation

Valet parking (surcharge)

Accommodation Policy & General Information in HGU New York

Important Note

Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
Valet parking fee: USD 60 per night
Pet fee: USD 200 per accommodation, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at HGU New York	90
Number of floors in HGU New York	10
Another facilities in HGU New York	Others, Smoke-free area, Safety deposit box, Luggage storage, Express check-in

Frequently asked question in HGU New York

What are available facilities at HGU New York?

There are top facilites at HGU New York such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at HGU New York?

Check-in time at HGU New York is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does HGU New York provide breakfast?

Yes, HGU New York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of HGU New York?

HGU New York is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does HGU New York have?

HGU New York has 10 floors.

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More Reviews from Other Guests in HGU New York

Overall Ratings & Reviews HGU New York

Traveloka (1)

Other sources (968)

8.0

Very Good

From 968 reviews

Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

8.4

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Traveler Reviews HGU New York

Number of reviews per page

Top reviews

Jake

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Roberto

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great stay!

Sahil

Friends and Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Summary: A decent choice if location is of highest priority else I would prefer a Marriott or any other chain hotel in FiDi if similarly priced. Good: Location | Clean | Comfortable | Really good everyday room cleaning | King bed was nice and comfortable Bad: Too small rooms | Hotel is too small without any amenities | Mosquitos if you open windows as there are no wire mesh | no source of fresh air as the windows open to some internal alley that does not seemed to be cleaned for ages | Closet smells from lack of any air circulation

WING

Leisure with Friends

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Great location.

Jessica

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was absolutely beautiful & serene. I truly enjoyed my stay!

Sarah

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Austin

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great location and helpful staff.

Sarah

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff were extremely helpful and the rooms were very comfortable. I would definitely recommend

Verified traveler

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and tidy. Although it was big enough for our needs—we just used it to sleep and shower—it was very small.

Verified traveler

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The WORST hotel experience in my 70 years on this planet. The front desk person on the AM of my second day was worse than rude and totally unprofessional. She refused to release my partner’s car which had been valet parked the day before without being given a claim ticket. My partner had to call the police to get her car. I was about to leave for the US Open for the day when I was told that I was being kicked out and had to find other accommodations. I was uninvolved in the car argument but was nevertheless kicked out. Needless to say this ruined my US Open experience and 3 day/2 night visit to NYC. I had previously stayed here several times before without incident. Until the staff is replaced with competent people who understand customer service and adhere to the notion that “the customer is ALWAYS right” no sane person should ever patronize this abomination of a hotel

Michelle

Leisure

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Overall, my stay was very nice. The staff was pleasant and the small coffee shop was nice; although, it was a limited menu and took a long time to be served. I had the feeling nothing was made there; it was mostly brought in and maybe assembled there. Two things about the property that were frustrating were that the restaurant/bar is closed down, and my room (King Deluxe) didn’t match the online photos. There was only one small room window that opened onto a small, enclosed area that let in no direct light. If I leaned all the way into the window and looked way up, I could see a small piece of sky. That didn’t match the photos for that room by any means. My room was also smaller than the photos suggested. I feel both the room’s view and lack of a restaurant/bar were relatively large misrepresentations online. However, I would stay there again but make sure I had a better room.

Quinn

Leisure

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean & decent size for one person. Bed was comfortable & lots of pillows available. Bathroom was well stocked & had plenty of towels available. Cleaning staff did a great job of cleaning while I was out for the day. When I dropped my bags off on check in day the women working was very friendly. I dropped bags off around 2pm and was told my room would be ready at 4pm which wasn’t a problem as that was the time the booking said. When I arrived back at 4:10 was told my room was not ready. When I asked about 4pm check in the man looked at me like I had 3 heads. Room was not ready to check in until 4:45pm which is frustrating as I had an event at 5:30 that I had to prepare for. The same women who took my bags on check in day stored them for me on check out day. She was great to deal with.

Kimberly

Business

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

This may be my new favourite hotel in NY. Generously sized room, insulated from street noise, friendly and helpful staff, well decorated, and centrally located. It ticked all of the boxes!

Anna

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Good

Jean Marie

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Easy access to midtown/greenwich village/Nomad, etc.

Meilany

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Had a great experience with no big complaints. If you are a light sleeper, I recommend bringing ear plugs. There are noises all night from traffic and random New York happenings. On our final day checking out, there was some construction occurring on the street out front as well. Otherwise, staff was wonderful and the facilities were great.

Dawn

Friends and Family

2.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

They overcharged the card they demanded at check in. they said there would just be a 200 dollar hold on the card but they ran it with the extra charge. Then they ran the extra charge again, Then they charged us for a robe that was left on the hook in the bathroom.

simo

Business Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent

dolores

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

My stay was great, for a 1st time.

Jerome

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Clean but old

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.