Hilton Garden Inn Tampa North

The hotel room had been given the "landlord special" far too many times. The drywall had been poorly patched on top of patched multiple times. The caulk around tub was an inch wide, amd smeared all around the corners. The toilet wobbled and there was a cracked tile on the floor. The staff was friendly and helpful and the hotel convenient, but I will find another property next time

I enjoyed staying at this location while in Tampa. There was a safe, available walk/run path around and near the property. The hotel was clean and quiet and the staff was very friendly.

Excellent stagf

The property overall is very nice. Well appointed. Rooms are nice. Everything was clean. Would like halls and rooms to be a little brighter. The pool heater was not working and hot tub jets were not working. Also the elevator was about 8 months out of inspection. Makes me.concerned about about overall safety amd maintenance of where i am staying. The staff was all extremely nice from front desk, restaurant, housekeeping and maintenance. One our last day the server said they ran out of syrup cups before we got our food in case we wanted to change anything. We said it was fine with last 4 she had. However, she remembered that they still had a large container from when they used to pour in cups, so she brought that out. Tells me she has been there a little while and cares. The great staff made up for any mimor inconveniences. Would definitely stay there again. It is a very convenient location to 75 and USF campus.

There were very suspect stains on the couch and chair, toilet had a visible poop line on it on the outside of the toilet. Workout room was good. 2 ellipticals that worked. Front desk staff was very nice.

First, I will say that the staff was exceptional. Very friendly & welcoming. The hotel’s condition was subpar. Our room smelled like mildew & we noticed on our second day that the roof had some damage possibly from a leak. The room was extremely humid, the bathroom had not been mopped, and the toilet had not been cleaned/scrubbed (had a visible ring). On the third day, our room was “cleaned” but, when we returned, the ring was still there. The carpet definitely needs to be cleaned as well. We would’ve changed hotels but nothing in our price range was available due to special events in the city.

Staff at this hotel are very friendly and accommodating! We were always met with a smile and any little request was promptly met with ease. We love the beautiful lobby and all the little seating vignettes available. The hotel is conveniently located to the interstate and local restaurants. Unfortunately, this hotel is the only one we've stayed at in Florida that has noticeable mold issues. Black mold all around the tub caulk and a sizeable noticeable black patch above one of our beds. It's gross.

What the location lacks in updates it makes up for in customer service. The staff was very nice, courtesy, provided information, all with smiles and grace. I do think for a Hilton, there are some necessary room upgrades that are necessary. We stayed on the 4th floor and it seems there was a plumbing issue because there was definitely a humid smell in the hallways.

I enjoyed my stay but there was one thing that was a great bothersome. In the rooms, the curtains do not allow for closure so that made waking up in the mornings a bit uncomfortable as the sun would be shining directly into my eyes. I would suggest making it an option for guests to have their curtains closed or open. Otherwise, the room was great!

Cleaning his ass hotel, everything is nasty

Everything was good I highly recommend

Great customer service from the time, i walked in and out of the doors

We checked in about 5 pm on March 29th and Tate at the front desk was so cheerful and helpful! He exemplifies great customer service. We found the property and room to be clean and well appointed. Convenient to USF campus.

As other reviews mentioned, there was mold around the tub that was pretty significant. This seemed to be caused by the faucet being installed too shallow. Running water for the bath led to water going all along the rim of the tub. The toilet was also not very clean with black stains along the rim. The beds were comfortable and breakfast was well stocked. The area surrounding the hotel was quiet and parking was easily accessible.

Good

This place was convenient fornus since we were going to Busch Gardens. The price was good but we know why. It didnt seem very clean to us. You had to be able to bench 400 lbs to turn the shower handle. Thank God my husband was there otherwise I dont know what we would have done. Walls need paint, tub was stained, tv had no apps so it was cable which there was nothing on at night to watch. The pool was dirty and the hot tub was gross and discolored. The dining room was nice and the food was ok. Staff were all great in every aspect. I wouldnt go back.

Room and overall area were very clean. The room was pretty nice, could use a few fixes and updates. Very convenient location. Didn’t get a chance to try the restaurant, but it looked and smelled great as we were passing through.

Needs updating

The location is very convenient, overall it’s a nice hotel. Only gripe was everyone in the small restaurant seemed to have an attitude?

This was a clean and well kept hotel. I do not think 350 for one night seemed worth it due to the average room and limited food options. I felt as though paying for “breakfast included” should have included everything behind the counter and in front of it. It was clean and organized and the staff was very nice and helpful.