Holiday Inn & Suites Ann Arbor Univ Michigan Area by IHG

Room was clean and beds were comfortable

Great service, great location, comfortable and spacious room.

Beautiful Hotel, Very Friendly Staff and very helpful. Its definitely a place i would recommend. If there was 1 thing itd be the beds were a little to firm. Other than that. Rooms were clean and in the morning had a wonderful breakfast.

It was roomy and nice 👍

1 hour after check-in I had a knock on my hotel door. Apparently the hotel was experiencing issues with their TVs and a cable company needed access to each room to replace the cable boxes and remotes. I was never told at check-in that the TVs didn't work or that I would need to let strangers into my room. I just wanted to rest after a long day of travel and I wasn't able to. The Front Desk Rep, Ronnie, was extremely rude. Later in the evening I turned on the TV only to find that only the first 7 channels worked. I called down to the Front Desk and asked about the TV since it was supposedly fixed earlier. I was essentially told there was nothing they could do and that the company would be back in the morning and need access to the room again. I explained I was in town for a FUNERAL and really did not want to be disturbed. Ronnie told me there's nothing they can do. Horrible experience and Rep had a nasty attitude. I wouldn't stay here ever again, and you shouldn't either.

They have bed bugs

Quite and clean

Check in guy didn’t do a great job explaining breakfast situation.

Nice staff. Clean room. Nice area.

Food was not that good for the price

During the night we woke up because the smell of marijuana was so strong in our room. We had a baby in a pack and play by the bathroom door and had to move him because the smell was so strong. The people in the hall and room beside us were also very loud all night. The smell was so bad that it made my daughter and I both feel sick. The door was also broken and was very difficult to open and shut.

Amazing stay, Kids LOVED the room. My only complaint is breakfast. It really wasn't worth the $11. Bland food, lack of choices for the kids. Staff, Room and Stay otherwise. Was excellent. We will come back some day!

The door was very noisy and hard to close.

It worked for what we needed

Our stay was horrible. First, the pool was freezing. There was no extra linen in the room, mind you I had four adults staying in this room could not pull out the bed from the couch because there was no linen on. It. There was no shampoo or body wash in the shower. There was no hand soap on the sink and the Jetter tub. The reason I ordered this room did not work. And they really need to get their elevator fixed. I thought I was going to die every time I used it.

Great place to stay. Very friendly staff

Wonderful staff convenience and comfortable only mark down was for no room service one of the afternoons, I could have used the refresh on coffee/tea/sugar. Otherwise perfect!

Everything was perfect no complaints 10/10 recommend!

Comfortable and safe will stay again

Stayed for a basketball game. Was very close and convenient