Holiday Inn Express & Suites BONHAM by IHG, an IHG Hotel

The receptionist was very rude. Called me with an attitude accusing me of not paying for our stay even though our bank account showed that it was paid. the floor in the room was sticky and dirty.

We stay here anytime we come to Bonham because it’s honestly the BEST hotel there is in town. We’ve been staying here since it opened and things you can always count on here are consistency of a clean room, nice hot breakfast each morning, beds are still pretty comfortable; which is a HUGE plus when you’re sore from a long road trip, and they are pet friendly and since we travel with our yorkie, this is a big deal! One more thing that is a plus is the indoor pool! It’s always been clean and when we flew in with other family, my parents were able to swim with our little granddaughter and they all had an amazing time! If you’re making a trip to Bonham/Fannin County, this is where you’ll want to stay!

I don't know her name but, the lady that served breakfast on Wednesday, Thursday & Friday is the nicest person. She was there this visit as well as when we stayed January 2024.

good shape fro 2015 build

Someone else’s tank top was on the floor, the sink leaked, the staff did find me a phone charger they let me use

Clean rooms and good breakfasts

The gal at the front desk was amazing. Breakfast was good. Overall great hospitality. The bad - The flooring in the bathroom felt like it was going to fall through in the double queen suite.

Wry clean with one of the best breakfast bars I’ve been to in a long time.

Comfortable beds

It was average,would stay again

Great breakfast and comfortable beds.

I only like that it was close to where I need to work, otherwise it was dirty, nasty and smelly

We were there for a funeral. Everything was good. Location was quiet and convenient.

Very Nice

Our stay was great

Nice

We checked in at 4:00am the woman at the front was extremely helpful and went above and beyond so would not be charged for a no show. Outstanding! Yeah Holiday Inn Express!

Staff friendly, could dress more professionally. Room clean. Short drive to restaurants and attractions.

It was okay but definitely needs upgrading, carpet was fair and bathroom door unless latched would swing open and strike front door terribly out of balance, shower curtain would not work right and flooded bathroom. Wife checked in an hour before me she called front desk said heater not working nobody ever came or called I found heater unplugged did it myself.

I was overcharged on July 4th and was guaranteed that I would receive a refund! Well, here it has been 6 months and NONE!!!