Holiday Inn Express & Suites NEW ORLEANS AIRPORT SOUTH by IHG, an IHG Hotel

The staff were beyond reproach. The shuttle drivers and receptionist at front desk made my stay. I had missed my flight out and they brightened my hectic day!

Excellent staff. Very clean room. Excellent breakfast

good

Loved our stay! Super clean. Helpful staff!

Convenient to airport

Despite its awkward location, the hotel and staff were great! I’d stay here again, especially when connected to flight schedules out of the New Orleans airport.

Excellent

No complaints.

We were disappointed on our arrival, I phoned the hotel on arrival, the desk clerk told me where to wait for the shuttle, after a long wait, I phoned again and was told he could only pick us up on a different floor. After the first call, we were told to take an elevator down 3 floors. After the second call the same clerk told me to go back up 3 floors. I explained that my 80 year old husband had walking issues and that it would be difficult for him. I was brusquely told, “Well that’s the only place he can pick you up!” The driver was very kind and helpful when he got there. The only other quirk was: we opted the stay at the hotel for dinner, we picked out a couple of frozen chicken sandwiches, there were no microwave directions, so I took them to the front desk, and apparently no one had ever asked before, because she had no idea how long to microwave them either. They had a LOT of those, so they may need to check their stock. I am not generally a complainer, maybe it’s old age, but I would definitely not recommend this hotel.

Love the staff

The hotel was clean, breakfast was great, and staff were very friendly. Easy to park and was very quiet.

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Your hotel was close to my venue. I was surprised how clean and new it was. A little distance from restaurants and stores (about 1.5 to 2 miles), but close if you have a car. Really impressed with the hotel

Very nice hotel, close to airport with free shuttle . Full breakfast included and laundry room with washer and dryer.

very friendly people at the front desk when checking in and checking out!!!! Made my day pleasant !!!!

Convient to the airport, shuttle bus to airport is major plus, free breakfast add value.

Appreciated the airport shuttle & excellent breakfast. Bed was a little too high but comfortable. Room a little musty smelling but overall a good stay.

Outdated and awful smell

Nice one night getaway