Holiday Inn Express WINFIELD - TEAYS VALLEY by IHG, an IHG Hotel

Check in was great. Staff is super friendly and helpful!

Booked this hotel for a tournament my son had for football we choose this for the indoor pool our whole drive was talking about what they would do in the pool , only to get there and it was closed. Mind you I called earlier in the day spoke to a lady that we’d be arriving closer to 8 she said that was fine and our room would be ready no mention of the pool be closed not even a simple FYI. So we arrive to check in and right on the front desk a huge Typed up sign say sorry pool closed. That was very upsetting to my son. The lady offered to cancel our room for free if we wanted to look elsewhere, this weekend was full of travel football and baseball tournaments everywhere was sold out. Outside of that the breakfast was decent, rooms and beds comfy a bit dated but overall good

Clean

Desk clerk was friendly and helpful

Book this property because it had a swimming pool only to get there and find out closed for renovations

I thought the lobby, eating area and breakfast areas were very nice. I enjoyed that the window in the room had a complete blackout shade for privacy. The thermostat in the room was simple and easy to use. The area had abundant eating and shopping choices.

We chose this hotel for the pool and found out when we arived the pool is closed until summer for a remodeling it would have been nice to be advisedof this beforehand

I booked this hotel due to the pool for my children, but it was closed due to a heating pump issue. I didn't get a message from the hotel that this issue came up after I booked the hotel room. I would have stayed at the Hampton down the road if I knew about this because this hotel is showing its age and had a musty smell in our room.

The pool was down for long term maintenance and this is why we booked and were not made aware prior. We still paid full price and that amenity was not available.

Very friendly staff

Neat & clean with easy access. Everything worked as it should unlike other properties we’ve stayed in

The staff is AMAZING and friendly. Nice to see some of the same people from a trip last year. Friendly and professional.

Very friendly check in. Shower had way too low pressure

Overall fairly nice. Our room was okay cleanliness wise. Staff were nice. Breakfast was amazing.

Needs more parking but stayed here on both ends of our trip and will stay in the future! Everything was great, room, breakfast, location convenience to I 64

All staff were interactive, kind and courteous. The woman who oversaw breakfast was phenomenal. She was efficient, kind, and went above and beyond. We observed her assist an elderly gentleman with getting his breakfast and checking in periodically on him. If something ran out she gave guests an estimated time. She moved with purpose which isnt something you see nowadays. Pool was clean and warm Rooms were clean and had coffee pods for keurig We thought having shampoo, conditioner, soap, and lotion available was nice. However I wasnt sure how tamper proof the dispensers were so we did not use them. 4 stars because parking is limited and its not clear where entrances are when you come in from the back parking lot. There are a few doors that you cannot access to come in but you can leave the property from them.

Easy in and out hassle free good breakfast

Extremely friendly efficient staff Melanie checked us in around 3:15, pleasant and Quick

Very Clean and well maintained. Great Staff

Nice simple design and very clean.