Holiday Inn PLAINVIEW-LONG ISLAND by IHG, an IHG Hotel

I travel often and try to give places the benefit of the doubt, but this Holiday Inn in Plainview was easily one of the most uncomfortable hotel experiences I’ve had. While the room itself was relatively clean and the amenities were ok, the overall environment felt off and unsettling from the moment I checked in. The hotel gave off serious motel vibes, and there seemed to be a population of long-term guests who made the atmosphere feel less like a typical hotel and more like a halfway house. I don’t know the full story, but something didn’t feel right. I actually received a call from the front desk asking, “Are you OK?” — not “Is your room OK?” or “Do you need anything?” — just “Are you OK?”, which really caught me off guard and confirmed my gut feeling that they’ve had situations in the past. There were loud, disruptive guests every night, including men yelling on the phone in the hallway and people aggressively slamming doors. I never once felt at ease here, and safety is a basic expectation when booking a hotel. Even checkout felt strange. Hospitality staff walked by tapping on my window early in the morning, which I suspect was a passive way to wake me up before 11am. I’ve seen this happen at other hotels too — it’s an unspoken tactic to get people out sooner, and it’s unprofessional. Again, while the room and amenities were serviceable, the feeling of being there was not. I didn’t feel comfortable or safe, and that’s something no decent hotel should overlook.

When we returned to our room after our family event tit was very warm in the room. It was after midnight and i called the front desk to let them know the AC was not working. I was told that there was nothing that could be done and all the rooms had problems. It was the abolute worst nights sleep we have ever had! There were no exterior windows to open and it was 76 in the room. The staff was apologetic in the morning and Expedia got me a refund butni wont go back there again.

Great!

It was definitely very clean, however, all the rooms are interior rooms and it's as though you are in a box

Had no problems with our stay of two nights.

Stayed here for a wedding in Huntington. Air conditioning was broke so we sweated trying to get ready. Also the rooms have no windows so it’s very claustrophobic plus it’s very small. Never coming back!!!

H

The lobby and overall property conditions were good. The room assigned was clean and good amenities. Overall room was on smaller side

Friendly staff

Good

My stay was unbothered, which for me = great!

.

I have stayed here many times and it never disappoints. The staff are excellent. The bartender is excellent as well

Nice

I had a two night stay for business travel. The hotel and rooms were clean and staff was helpful. Restaurant is ok. Mike the bartender was fantastic. Thursday Karaoke was impressive. Lots of talented singers. Overall solid value.

My bed had a brown stain on it, which definitely was not from me. Also most hotels at this point have coffee out 24-7. Not this one and it is definitely a nice perk and an easy fix.

Great hotel, great service, staff very friendly. Place is clean. Fully recommended.

Love this place

The hotel was as expected- room was clean. The price could be better however what impressed us most is the honesty of the staff. Accidentally left wallet behind on bed when we went out for the day and upon returning the room service had been done and the wallet was placed nicely on the bed. No money or cards were touched. This impressed us very much and would be the reason we stay again

Loved the presidential suite