Holiday Inn YAKIMA by IHG, an IHG Hotel

The room was spacious and comfortable. I didn’t like having to use a key card to operate the entryway light and bathroom light.

Very friendly staff. Excellent facilities and well maintained hotel

Very loud traffic.. not the hotels fault. Room service not available Saturday morning...buffet only for breakfast (no complimentary breakfast ) Tried room service again Saturday night, phone message said closed. I called front desk and they got it under control. Availability of hotel place to eat was "hit and miss".

Nice quiet clean place. Great breakfast!

The room was facing east and the windows allowed sun beams to hit your face at Dawn. No good sleep after that.

It’s a very nice place. The fire alarm just went off for no apparent reason and shut off. All is good just a little excitement.

Very convenient for a conference. It is right across the street from the Convention Center. Walkable to several restaurants.

Clean, quiet

Bar

A little disappointed in our one night stay. Check in was easy. I had to call front desk twice for extra towels. They knocked on our door and placed CLEAN towels on the floor of the hallway. Keurig had a hair in it and some other things floating in it. No fan in the bathroom so we kept the bathroom door open and the steam set off the smoke detector. Tried to find a luggage cart and wasn’t offered any help. Front desk said “they took them all”. Searched every floor for a luggage cart and couldn’t find one. Was a little difficult carrying our softball gear without a luggage cart. Their buffet breakfast for $14.99 had hardly any food left. Time was 8:30am and they close at 10am. Had to go out for breakfast. Air conditioner was very loud. Sounded like a washing machine stuck on spin cycle. I like the gated parking lot and was close to the softball fields.

Gated parking

Liked everything about it

Amazing small but perfect room for partner and I and it was clean and fresh. The bed felt amazing.

Staff was great!

Great hotel but the neighborhood is little shady. The gate to locked parking lot not working was concerning and weighed on both in night

Booked for five nights, husband got into a severe accident and I had to leave after night 2. I asked if I could get refunded for the next two nights and I got a hard no. I'm going to be back in Yakima in September for a conference I'm planning for 60 people. Guess what hotel is not going to get my business?

Absolutely beautiful

Very nice hotel! We enjoyed our stay!

Clean

Excellent customer service! We encountered multiple staff members that went above and beyond!