Home2 Suites by Hilton Owings Mills

Staff is the best room exceptionally clean

Upon arriving we were greeted by a not so friendly staff member who clearly didn’t want to be bothered and then I was hit with a fee I was not expected as well as told that I had to pay it all on my card and couldn’t split the payment with the person who was accompanying me and not with a nice tone either. Upon getting to the room it was hot, we eventually got the thermostat to work however when we left and came back it was hot again, after calling down they told me that it was because it could tell that we left the room which I found to be very odd because unless there is a camera in it how would it know if I left the room to be able to turn off? The thermostat did turn back on and it did cool down. The hallways smells terribly of mildew. We never were able to use the pool because kids threw up in it. Aside from all of that, the room was nice and spacious, the beds were not comfortable and we at the least got a later check out time. For the price I paid, I don’t know that I would return for what we got though unfortunately.

Very spacious and clean room. Hotel looks fairly new and very modern. Excellent place for an extended stay, especially for families, because of the kitchenette in the room, including a full sized refrigerator. The staff was friendly and accommodating. My only complaint is that the auto message email sent with the online reservation stated that the coincidental fee on your credit card will be $50 when it’s actually $150. Plus, there’s a $4.72 parking fee which isn’t stated either.

Everything was amazing. Very peaceful and clean. I would definitely stay again

Top notch facility and staff

Overall it was a nice hotel my only complaint was my room wasn’t available at check in I had to wait an additional 45 min to check in.

The property was really nice. The staff was nice, but my room was to hot so I didn’t sleep well.

Wonderful! Clean rooms, good breakfast! Daughter loved the pool.

Great all around stay!

Comfortable nice property. The staff pays attention to cleanliness which is excellent. Parking can be challenging in the later hours but it’s complimentary so no complaints at all. I’ve stayed her on two separate occasions and I didn’t experience any issues other than my room not being cleaned or restocked either of my stays (both 4+ nights).

Excellent

Hreat

The hotel was wonderful, as was the staff. We had a suite, which was very spacious. My only complaint, hence the 4 stars, was that the walls were very thin. We could hear our neighbor’s tv at midnight. They had it at a very normal volume, but was clearly heard through the bedroom wall. Otherwise, we had a very nice stay.

I was impressed with how clean and new-like it appeared. It seems to have all the amenities one would need...and the check-in and out staff were great; very pleased.

It felt like a hoe awsy from home. Tge bed is so clean and comfortable. It's also pet friendly.

As always our stay was amazing! We stay every time we come into town! Breakfast options were really great!

Excellent hotel will be back

New, convenient property with a good location for the area. I enjoyed my brief stay.

Very friendly and informative. Clean room and bathroom. Pool was nice and empty. 10/10 would recommend

I hated my stay here