Home2 Suites by Hilton Salisbury

A huge shout out to Ms. Lori for being the most wonderful and helpful receptionist that we have ever had the pleasure of interacting with! I made a mistake when reserving our room, and Ms. Lori went out of her way to make sure that we got everything fixed - even though it wasn’t the hotel’s fault. As someone who has worked for years in hospitality services, I was in awe of her “second mile” service. Thank you again for everything, Ms. Lori! It was such a pleasure getting to meet you! ❤️

The breakfast was terrible. They are better off not having the free breakfast at all.. Only one elevator works

Everything was great my family enjoyed the staying 👍

Home2 Suites is our favorite place to stay!

We’ve stayed at this property twice now to go to the Polar express. It’s very nice for families with multiple children as there’s a sleeper sofa in the room and also a curtain! The staff have been very nice each time and the rooms are always clean. It is right next to the interstate so it can be a little noisy at times but not overwhelmingly so.

The room and kitchenette were well outfitted and my husband kept remarking how clean everything was. We will look for other Home2 hotels in the future.

The overnight stay was perfect. Very clean and staff was amazing.

I was so impressed with the cleanliness and facilities. This is my first time in Salisbury that I found a hotel that I was comfortable and not afraid to lie on the bed.

It was not comfortable, no heat! Was blowing cold air, no hot water for shower, lukewarm, lights didn’t work in kitchen area, was too tired when we got there to call anyone, we turned heat off completely, but the final straw was no hot water! Froze getting out of shower. We payed good money for this room, evidently hotel is more concerned with saving money and customers not being comfortable, will not recommend!!!! Will never stay at a Hilton again!

Nice quiet comfortable

We had issues with checking in but the general manager at the property called to see what happened and made sure that we were happy. He corrected the issue and we enjoyed the rest of our stay. I would definitely stay here again.

Very convenient property with easy access to 85 and Jake Alexander Blvd. Super clean. Only missing item is an on-site EV charger.

Clean and friendly. Worth the money. Right off the highway and breakfast was the best I've had at any hotel so far and it was included.

The hotel itsel is very clean & Nice staff But you get charged for parking $11 dollars a night which is ridiculous & not warned up front. Backside of parking is adjacent to 2 low motels which had lots of yelling, fighting all through out the Night! Bed are very hard! Save yourself some money and go to Hampton Inn.!

They charged my card at check in. Key pad said approved. The money came out my account then the hotel clerk tell me it was declined on THEIR END and that i couldnt check it. They told me to call my bank and confirm it went through. Bank confirmed and they still would not let me check in after THEY (hotel) already took my money. I was not from the area. I had to drive hours late at night back home with my toddlers that was fussy and tired from the day events. Now im out of money hotel took from me that i must wait however long for the dispute to be complete

Room size

Very Friendly staff and great customer service

Quite and clean.

Very disappointing stay. I usually stay at other brand hotels but decided to try this brand due to room size needs. Booked my stay long ago and was charged a random charge after the fact. $11.77. Called and was told it’s a new parking fee just enacted. I booked before the “new” fee and should not have been charged. Parking and parking lot entrance is terrible. You have to turn around at another hotel to get back onto the road to get into entrance. Overnight Road noise is awful. I was awake until 2:30@am due to road noise, police sirens, motorcycles revving. This place is not for families seeking to stay due to the train venue nearby. Do not recommend. Did not have enough bedding for sofa bed and attendant was annoyed when I came down to get some bedding bc “she was the only person working”. Breakfast was ok. Rust stains in bathtub and shade barely shut and the automated closer malfunctioned. We made it work. I am not one to complain but being charged an undisclosed fee put me over the edge.

The room was wonderful! The bed was very comfortable. Ms Lori at the front desk was very very helpful and friendly!!