Home2 Suites by Hilton Stillwater

Our bed was hard as a rock and we were on the first floor so you could hear every single sound. Our bathroom was dirty and I didn’t get one wink sleep because of how hard the bed was and how loud it was in the hotel. They charged us $500 because my nephew was graduating in the hotel should’ve maybe been 120 the bed literally felt like we were sleeping on the floor.

Once again, the art of the customer experience is out the door. Myself and another gentleman waited at the unattended front desk for about ten minutes before someone (pleasant) came to the front. My room, although it was a well maintained space (maintenance-wise), the room wreaked of urine. By the time I found the source of the smell, there was nobody to come and clean it up on-site any longer. I was promised that someone would come and take care of it by 9am the following morning. I waited until 1030am and it didn't happen. I walked down and the next inattentive person at the front was nonchalant about my followup complaint. I left and came back a few hours later and the spots were remedied, but the stench still engulfed the room. I asked the maid playing loud, explicit music from her phone that was next door if they had anything to get rid of the odor. She went in and sprayed the room and I sat outside for a bit before going into the room again.

Loved it

The only problem I had was the sink in the bathroom was stopped up

It was close to the concert venue. We couldn’t check in at 3:00 like is posted because they didn’t have rooms ready. There were multiple people waiting on rooms. The room wasn’t cleaned properly. There was hair and buggers in the shower still. There was hair on the sheets and pillows. We ended up checking in at midnight because the room wasn’t ready before the event we were going to.

We showed up to check in and they told us we did not have a room, even though the room had been booked for months. I was told we didn’t have a room because we booked through Expedia and they had to honor their Hilton honors members reservations first. I had confirmations and everything. When I told them I was a Hilton honors member, suddenly I had a room again. Not sure what shady things they were trying to pull but not cool!

Arrived well after check in time and waited along with several other guest aa rooms weren't yet cleaned and available.....missed a planned event due to extensive wait time and once given keys they still didnt work so had to get reprogrammed. Just seemed unusual and not very prepared

The staff real nice and helpful. Breakfast was ok.

Hotel is in a good location, walkable to food options and having the kitchen in the room is a huge bonus.

Large rooms, very useable space, lots of countertops. Our stay was short so we did not cook, use large refrigerator or dishwasher! Good breakfast provided. Hope to stay in one of the again sometime.

It was good.

Great location next to a Starbucks. Nice hotel with great beds. Black out curtains were fantastic. Would stay here again. Hotel breakfast was enough to feed the family. They had oatmeal, waffle station, pre-packaged breakfast sandwiches, and bagels.

Easy to check in, nice room, quiet.

Every morning the breakfast was very sub par. We were told our rooms would be cleaned every other day of our stay. We stayed for 4 nights and never had our rooms cleaned once.

I liked the security of the elevator pass cards and the cleanly rooms

Awesome stay. Close to campus and always friendly.

Great place to stay in Stillwater. Close to the campus and the stadium.

The hotel smelled like sewage. In the morning my son found a bug in his bed. We let the front desk know and emailed them a picture of the bug. We were told management would reach out to us but that dud not happen. We will not be staying here again.

Close to OSU

Very stinky hall and room stale smell. Bed and couch bed worn and hard. No sheets for couch and the weird plain exterior lack of signage to know even where to enter! Breakfast was mediocre wont be using this again