Hotel Hayden

Hotels
7.2
/10
Pleasant
921 reviews

What Guests Say About Their Stay

olivia
10.0
/ 10
Good stay, only suggestion would be to have firmer mattresses. Overall a great exp, great guest services, friendly accommodable staff. Suggestion: Room temp was rather warm at a permanent temp of 68 and invest in Better Mattresses
Faye
10.0
/ 10
Hotel met my needs. Reasonable price for NY hotel. Very nice, efficient staff.
Brett
10.0
/ 10
Solid place to stay. Friendly staff and very clean. Nothing too fancy. Top floor bar has been closed since COVID:( but staying on the garden street is fantastic.
In the Area
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127 West 28th Street, Manhattan, New York City, New York State, United States, 10001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Hayden is located in area / city Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Hayden Address: Map & Location

127 West 28th Street, Manhattan, New York City, New York State, United States, 10001
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Location


Hotel Hayden is located in area / city Midtown Manhattan.

About Hotel Hayden

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at Hotel Hayden.

All facilities in Hotel Hayden

Others Hotel Hayden
Others

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Newspaper in lobby
  • Laundry service
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Business center

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Hayden

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Available rooms at Hotel Hayden
122
Number of floors in Hotel Hayden
20
Another facilities in Hotel Hayden
Luggage storage, Porter, 24-hour Receptionist, Newspaper in lobby, Laundry service

Frequently asked question in Hotel Hayden

What are available facilities at Hotel Hayden?
There are top facilites at Hotel Hayden such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Hayden?
Check-in time at Hotel Hayden is staring from 15:00 - 05:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Hayden?
Hotel Hayden is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Hayden have?
Hotel Hayden has 20 floors.
How many rooms are available at Hotel Hayden?
Hotel Hayden has 122 rooms in total.
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More Reviews from Other Guests in Hotel Hayden

Overall Ratings & Reviews Hotel Hayden

Traveloka (1)
Other sources (920)
7.2
Pleasant
From 920 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Hotel Hayden

Number of reviews per page
20
40
Top reviews
Michael
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

X
Cindy
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nothing like the pictures. It was dirty and the HVAC was not working. Nice and accommodating staff that allowed us to cancel at no charge.
Randy
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good value for the price, great location, staff super friendly, breakfast was a pleasant surprise (guess I missed that in the description) etc etc. Would have given it a higher rating but the housekeeping was a disappointment. - Taking towels without leaving replacements - Showing up to clean the room while I was there, no problem with that BUT, after I sat in the lobby for 1/2 hour to let her clean it, I came back up to find it untouched? Called housekeeping to tell them not to worry about it, been out on the town for hours and was going to take a nap and, just nodded off and she’s knocking on the door again. So woken up and back down to the lobby…. - Next day left early and let housekeeping know I was gone and room was clear to be cleaned. Came back 7 hours later and NOT TOUCHED?? - Not really a big deal but at least wanted coffee for the AM and that took 4 phone calls and 3 trips to the room to get Caffeinated coffee (as opposed to the Decaf they kept sending up) Really too bad because I think it’s a great place otherwise….
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Matthew
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I checked out early and stayed next door .. this place was the worst
brayden
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was no air conditioning in either of the rooms we were in, and it got up to 85° in my room. Everything else was great.
Ernie
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A/C in hot temperatures wasn’t working.
Jonn
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is in need of refurbishment, but it’s in a fantastic location. The rooms are spacious, clean, and comfortable, which made for a pleasant stay. One downside was the plastic mattress protector, which felt hot and uncomfortable during the night. On the positive side, the windows could be opened—something I always appreciate, as it allows for fresh air and natural ventilation. Overall, I would recommend this hotel if you’re able to secure a good price, as the location and room size offer excellent value.
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One
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El hotel como tal no tiene parque propio y el parqueo más cercano cobraron $60 y solo nos dieron un descuento de $10 porque nos hospedamos en el hotel.
olivia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good stay, only suggestion would be to have firmer mattresses. Overall a great exp, great guest services, friendly accommodable staff. Suggestion: Room temp was rather warm at a permanent temp of 68 and invest in Better Mattresses
Jeffrey
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good price, safe hotel, fantastic location. But... room was a bit worse for wear, dirty (not filthy). It's a perfectly fine place if you're looking to save money - but with about 10 hotels in the near few blocks, they need to slap a few coats of paint on the rooms and maybe do a bit of deep cleaning. Staff was very friendly. Loved the breakfast guys vibe - put me a good mood for the day.
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Mario
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The A/C did not operate
Faye
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel met my needs. Reasonable price for NY hotel. Very nice, efficient staff.
Ashley
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Pros- location was convenient, close to the subway and within walking distance to many attractions. Small continental breakfast included-fruit, yogurt, muffins, coffee. Cons- check-in says 3:00 but our room wasn't ready till almost 4:00. AC didn’t work & it was HOT. We asked for it to be fixed or to change rooms but it didn’t happen. No fitted sheet on the beds just a top sheet over a very loose fitted plastic covering. No curtain or door on the shower & the shower head was horrible so water got everywhere & made it almost impossible to wash your hair. Definitely wouldn't stay here again.
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Saeed
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Bed was horrible no air-conditioning no service. I have to check out in mid night.
Brett
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Solid place to stay. Friendly staff and very clean. Nothing too fancy. Top floor bar has been closed since COVID:( but staying on the garden street is fantastic.
george
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent room; very comfortable and clean. Internet svc was spotty at best. Decent continental bkfst with very comfortable dining arrangements Great location to interesting venues in lower west side. .
Adrian
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient location and a subway station a few feet away.
Lorraine
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was exceptional!. Our room was great. Located near the subway. A restaurant would be nice, but there are some close by....
Loel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed for 3 days and 2 nights. We were given a room with faulty shower which I reported and then faulty AC. Tried to repair it but failed. We were given the chance to shower to other room as no rooms available yet for us to be transfered which I guess its good gesture. Then finally we were transferred to another room with no help provided. Only 2 towels available for family of 4. Requested for extra but it toom them 4 hrs to deliver with several calls attempts. The very down side was the breakfast. It was continental which theynserve comes from original packaging that looks like they just bought it from Seven Eleven. Fruits only apple or banana. No cereals for kids. Not very nice breakfast.
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Sarah
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was very convenient to the public transportation and the deli store around the corner. The front desk staff went over, above and very welcoming. Due to front dest staff hospitality I gave this hotel 3 star. Your housekeeping department needs to be more vigilant on keeping on top of the rooms decor, example the shower handle came off in my hand while I was trying to adjust the water temperature. The last guest left a dirty makeup cloth on the shade. Left a note for the room technician attention, but did not address the issue, also the lounge chair could do with an upholstery cleaning and the air condition needs attention. Other than that felt safe and enjoyed my stay.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Hayden

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Hayden

Traveloka (1)
Other sources (920)
7.2
Pleasant
From 920 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hayden

Number of reviews per page
20
40
Top reviews
Michael
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

X
Cindy
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nothing like the pictures. It was dirty and the HVAC was not working. Nice and accommodating staff that allowed us to cancel at no charge.
Randy
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good value for the price, great location, staff super friendly, breakfast was a pleasant surprise (guess I missed that in the description) etc etc. Would have given it a higher rating but the housekeeping was a disappointment. - Taking towels without leaving replacements - Showing up to clean the room while I was there, no problem with that BUT, after I sat in the lobby for 1/2 hour to let her clean it, I came back up to find it untouched? Called housekeeping to tell them not to worry about it, been out on the town for hours and was going to take a nap and, just nodded off and she’s knocking on the door again. So woken up and back down to the lobby…. - Next day left early and let housekeeping know I was gone and room was clear to be cleaned. Came back 7 hours later and NOT TOUCHED?? - Not really a big deal but at least wanted coffee for the AM and that took 4 phone calls and 3 trips to the room to get Caffeinated coffee (as opposed to the Decaf they kept sending up) Really too bad because I think it’s a great place otherwise….
Read More
Matthew
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I checked out early and stayed next door .. this place was the worst
brayden
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was no air conditioning in either of the rooms we were in, and it got up to 85° in my room. Everything else was great.
Ernie
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A/C in hot temperatures wasn’t working.
Jonn
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is in need of refurbishment, but it’s in a fantastic location. The rooms are spacious, clean, and comfortable, which made for a pleasant stay. One downside was the plastic mattress protector, which felt hot and uncomfortable during the night. On the positive side, the windows could be opened—something I always appreciate, as it allows for fresh air and natural ventilation. Overall, I would recommend this hotel if you’re able to secure a good price, as the location and room size offer excellent value.
Read More
One
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El hotel como tal no tiene parque propio y el parqueo más cercano cobraron $60 y solo nos dieron un descuento de $10 porque nos hospedamos en el hotel.
olivia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good stay, only suggestion would be to have firmer mattresses. Overall a great exp, great guest services, friendly accommodable staff. Suggestion: Room temp was rather warm at a permanent temp of 68 and invest in Better Mattresses
Jeffrey
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good price, safe hotel, fantastic location. But... room was a bit worse for wear, dirty (not filthy). It's a perfectly fine place if you're looking to save money - but with about 10 hotels in the near few blocks, they need to slap a few coats of paint on the rooms and maybe do a bit of deep cleaning. Staff was very friendly. Loved the breakfast guys vibe - put me a good mood for the day.
Read More
Mario
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The A/C did not operate
Faye
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel met my needs. Reasonable price for NY hotel. Very nice, efficient staff.
Ashley
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Pros- location was convenient, close to the subway and within walking distance to many attractions. Small continental breakfast included-fruit, yogurt, muffins, coffee. Cons- check-in says 3:00 but our room wasn't ready till almost 4:00. AC didn’t work & it was HOT. We asked for it to be fixed or to change rooms but it didn’t happen. No fitted sheet on the beds just a top sheet over a very loose fitted plastic covering. No curtain or door on the shower & the shower head was horrible so water got everywhere & made it almost impossible to wash your hair. Definitely wouldn't stay here again.
Read More
Saeed
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Bed was horrible no air-conditioning no service. I have to check out in mid night.
Brett
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Solid place to stay. Friendly staff and very clean. Nothing too fancy. Top floor bar has been closed since COVID:( but staying on the garden street is fantastic.
george
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent room; very comfortable and clean. Internet svc was spotty at best. Decent continental bkfst with very comfortable dining arrangements Great location to interesting venues in lower west side. .
Adrian
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient location and a subway station a few feet away.
Lorraine
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was exceptional!. Our room was great. Located near the subway. A restaurant would be nice, but there are some close by....
Loel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed for 3 days and 2 nights. We were given a room with faulty shower which I reported and then faulty AC. Tried to repair it but failed. We were given the chance to shower to other room as no rooms available yet for us to be transfered which I guess its good gesture. Then finally we were transferred to another room with no help provided. Only 2 towels available for family of 4. Requested for extra but it toom them 4 hrs to deliver with several calls attempts. The very down side was the breakfast. It was continental which theynserve comes from original packaging that looks like they just bought it from Seven Eleven. Fruits only apple or banana. No cereals for kids. Not very nice breakfast.
Read More
Sarah
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was very convenient to the public transportation and the deli store around the corner. The front desk staff went over, above and very welcoming. Due to front dest staff hospitality I gave this hotel 3 star. Your housekeeping department needs to be more vigilant on keeping on top of the rooms decor, example the shower handle came off in my hand while I was trying to adjust the water temperature. The last guest left a dirty makeup cloth on the shade. Left a note for the room technician attention, but did not address the issue, also the lounge chair could do with an upholstery cleaning and the air condition needs attention. Other than that felt safe and enjoyed my stay.
Read More
Number of reviews per page
20
40