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Hotel Zetta San Francisco
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Hotel Zetta San Francisco
Hotels
8.8
/10
Very Good
979 reviews
What Guests Say About Their Stay
Jeffrey
10.0
/ 10
Great spot to stay, really loved the overall vibe of the place from the lobby to the rooms. Staff I encountered was friendly, although not terribly informed on the area and available places to eat etc but very nice.
Sarah
10.0
/ 10
This is very convenient to the BART station and is quiet and safe. Staff weren’t overly friendly and the room was clean enough but not spotless. The room was comfortable, quiet and safe. A great option for the price.
Nicholas
10.0
/ 10
This was a fantastic experience! They even had pinball! I would absolutely stay here again!
In the Area
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55 5th St, SoMa, San Francisco, California, United States, 94103
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hotel Zetta San Francisco
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Per room per night (excl. taxes & fees)
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What's around Hotel Zetta San Francisco
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55 5th St, SoMa, San Francisco, California, United States, 94103
Discover More About Hotel Zetta San Francisco
Location
Hotel Zetta San Francisco is located in area / city SoMa.
About Hotel Zetta San Francisco
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Zetta San Francisco exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hotel Zetta San Francisco.
All facilities in Hotel Zetta San Francisco
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Sports and Recreations
- Game room
- Billiard
- Fitness center
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Conference center
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
General
- Banquet
Accommodation Policy & General Information in Hotel Zetta San Francisco
Important Note
- Fee for to-go breakfast: approximately USD 10 to 30 per person
- Valet parking fee: USD 65 per night (in/out privileges)
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 41.19 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Zetta San Francisco | 116 |
Number of floors in Hotel Zetta San Francisco | 6 |
Another facilities in Hotel Zetta San Francisco | Laundry service, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Hotel Zetta San Francisco
What are available facilities at Hotel Zetta San Francisco?
There are top facilites at Hotel Zetta San Francisco such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Zetta San Francisco?
The standard check-in time at Hotel Zetta San Francisco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Zetta San Francisco provide breakfast?
Yes, Hotel Zetta San Francisco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Zetta San Francisco
Traveloka (2)
Other sources (977)
8.8
Very Good
From 977 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
8.0
Service and Facilites
9.0
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Traveler Reviews Hotel Zetta San Francisco
Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Dear Customer Support and Escalation team,
I hope this message finds you well. I wanted to share my recent experience during my stay, as I believe in giving honest feedback to help improve guest experiences.
Unfortunately, my stay was less than ideal due to a strong smoke smell in my room. It seems the ventilation system is connected to the adjacent mall, allowing smoke to drift into the room, making it feel like someone was smoking right beside me. As someone who is quite sensitive to smoke, this made it incredibly difficult to relax and get a good night’s sleep, which is a fundamental part of any hotel stay.
I genuinely appreciate the effort your team puts into creating a welcoming environment, but this particular issue significantly impacted my comfort and overall experience. Given the circumstances, I kindly request a full refund, as I was unable to fully enjoy my stay due to the air quality issue.
Thank you in advance for your understanding and attention to this matter. I look forward to your response.
Warm Regards,
Josh Tsendayush
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Allison
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I wish the floor was carpet. Quieter and warmer that way
Juan
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It was nice. Service was great.
Nothing negative.
Verified traveler
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
No coffee in th
Jeffrey
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great spot to stay, really loved the overall vibe of the place from the lobby to the rooms. Staff I encountered was friendly, although not terribly informed on the area and available places to eat etc but very nice.
Ichiro
Business
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hot water flow is way too little.
Sarah
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This is very convenient to the BART station and is quiet and safe. Staff weren’t overly friendly and the room was clean enough but not spotless. The room was comfortable, quiet and safe. A great option for the price.
Avery
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great experience. Best hotel I’ve stayed in SF
Nicholas
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
This was a fantastic experience! They even had pinball! I would absolutely stay here again!
JILL M
Friends and Family
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Paid extra for early arrival and couldn't check in when we got there. Rooms were not ready. Then you charged me anyway.
The charge was reversed. All staff were exceptionally attentive and helpful.
kathi
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Liked the property and what we expected for the area.
Kristen
Business
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Really friendly staff and comfortable stay
Benjamin
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Loved the space. It had a few issues with the hidden fees such as WIFI being an additional amenity and having a destination fee for the hotel being in a not so clean area of San Francisco.
Pierre Marc
Leisure Family
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Emplacement
Chris
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Clean
Anthony
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
I checked in late and staff didn't want to open the locked door, despite having a backpack and suitcase! Definitely a bad first impression. I get it, as this part of SF is sketchy, but it was less than friendly. Otherwise place was fine.
Verified traveler
Business
6.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Not a great location (people yelling across the street kept me up all night); you have to ring to be let in at the front door and none of the staff ever seem to be paying attention; stains on the bedroom furniture, views of alleyways. Can’t recommend I’m afraid
Ciana
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The staff were AMAZING and super helpful. Did absolutely everything to ensure that my stay was perfect. Thank you so much :)
Kevin
Business
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Right on the edge a very bad area but felt safe coming and going. My only complaint is an added surcharge that was not disclosed when I booked the room
Christina
Leisure Family
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Despite an almost perfect location (you can get anywhere on public transport from here), the hotel was disappointing. Generally the hotel is not effectively staffed. First, it advertises "valet parking," but in fact there is no staff for this and no place to pull to the curb. You have to leap out in traffic, flag down the registration staff, and wait for them to send for the staff of the garage. How to know this is the case was a puzzlement, and god help you if you are traveling alone and must just abandon your car to flag down the staff . Second, although there is restaurant on the hotel's website, on the night I arrived (kean not to leave again), the restaurant was closed for a private party. The lobby bar was sometimes open sometimes not.
The rooms were clean but only a step above airbnb-level design - lots of blown-up photographs of books and record albums on the walls but otherwise you might be sleeping in an IKEA.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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