Howard Johnson by Wyndham Spokane North

Mice staff. Clean. Safe

Horrible did not stay here Rooms smelled and look like a homeless person has been in there

I should have done more research, but this was not what I expected. If this were categorized as a 1 or 2 star hotel, I would give it a 5 star review. I definitely would not call it a 3 star hotel. Pros: the staff was friendly and efficient, everything was clean, the exterior is freshly painted, and the interior has been updated. Cons: it’s a motel, not a hotel. I should have seen that by the photos, but I was in a hurry. It’s not in a great part of town and I didn’t feel great leaving my vehicle there overnight (definitely take EVERYTHING inside). Being a motel, the outside noise is louder than a hotel, since you have 2 exterior walls. The AC is about 8 inches from the bed and blows right on the person sleeping in that spot, which makes it tricky to make everyone in the room comfortable. It’s also very, very loud. Mixed opinions on mattress comfortability in my group, but you can’t please everyone anywhere, so I’d say that one is neutral. Also, breakfast is brown bag grab-and-go, but does include a microwaveable breakfast sandwich and yogurt, which was better than I expected from a bag. All in all, I did not have a bad experience for what this is: a low budget motel. It’s just not what I expected from a 3 star hotel.

Immediate help with handicap room

It was a place to sleep.

Excellent customer servicr

The hotel would not allow a family member to visit onsite. Management was very rude and lied to get out of providing a refund when we left early.

The hotel was easy to find. The staff at check in and check out where very kind. Clean room and felt like it had recently been updated.

Front desk not very communicative. Supposed to be a pool? Room phones not working, not told until mentioned at checkout.

It was good. The staff was friendly and lively

Dirty floors and smell

Lots of noise coming from the street. Pool is very small. They overcharged us and then said that the manager would have to help us on Monday; we left on Sunday. There was also another guest complaining about being overcharged. The room was clean and the bed was comfortable but we did have to air the room out when we first got there. I would not stay here again.

Bed

Needs a remodel for upstairs decking for 2nd floor. Gave me the wrong room

N/A

I didn't get a room after paying online because I wasn't aware I needed a deposit so they refused to give me a room. The area surrounding the property was run down

It is basically a budget hotel. So you basically get what you pay for, no frills, but decent for cleanliness and room size. If you just need a place to crash, it is fairly comfortable and even though it is near division Street it isn’t too noisy. I have stayed there twice and I have been comfortable both times I was there.

All around poor quality

This hotel was very reasonably priced. It was clean and comfortable and included everything we wanted/needed, including breakfast. The pool was great for the kids, but would have been nicer if it was heated. All and all it was a great value.

Next to restaurant and they have grab breakfast