Hyatt Regency Austin

Parking was expensive

Amazing property

The best thing this place has going for it is its location, and that is it. It is over priced for what you get. The rooms are small with a very cramped entryway, The location is excellent.

This Hyatt is always updated and modern throughout the years of staying here. Parking is great with the parking garage. The facilities are clean and everything functioned as needed.

Amazing river view from the room Loved the welcome drink as well, after a long day and driving it was appreciated. Staff was very friendly.

When booking this room through Expedia I was dooped into thinking the room I was reserving had a balcony. When I arrived at check-in I was extremely dissatisfied to find I was not getting what I “thought” I was getting. Unfortunately I was also unable to upgrade. This room was near the elevator and could hear people come and go and the room got hot through the night. There were other hotels near by that had a balcony and would have chose those if I knew I would be stuck with something I didn’t want.

Service was exceptional

This hotel stay was one that was full of pros and cons. I'll start with the more limited pros: -Our balcony and river view were awesome -Staff was friendly (front desk, housekeeping, and bellman) -Easy access to the trail that runs along the river right behind the hotel -Easy access to Congress St. bridge Now the cons: -When we booked their trip it said there was a Starbucks on site. Come to find out, it closed several months ago. -The layout of the hotel with the atrium style meant that the higher floors can hear the happenings of the lower floors and lobby at all hours... not great for when there was a giant conference happening at the hotel and folks partying until the wee hours. -The tap water had a very odd taste to it, that unfortunately can even be tasted when ordering coffee from the on-site market/coffee shop. -Pool was closed for construction... couldn't even access the pool deck. Not ideal for our stay with temps in the low to highs 80s. -Our wifi was super spotty and didn't work almost the entire time we stayed. It definitely would not connect long enough for us to use the Netflix or anything on the tv. -It was pricy! For all the cons, I'd say our stay was definitely not worth the price we paid. We essentially paid a premium for a river view, since we didn't get the Starbucks, a pool, or even working wifi during our trip. While we still enjoyed our trip for the most part, despite the cons related to the hotel stay, I likely would not stay at this hotel again.

Nicest

Very clean and awesome view

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I was able to check in at 10am for only $4 more after arriving on the Vonlane. Perfect location for a traveler taking the vonlane to and from Austin! Rooms were exceptional as well!

Wonderful staff. Great view of Lady Bird Lake.

Dance Convention was super loud! Valet and front desk were wonderful!

Great hub for a weekend in Austin!

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Okay location and Excellent views but isolated with bad food and unhealthy excessive junk food Was very crowded

When we entered the room, we noticed someone was there before us and didn’t flush the toilet from a large #2 and there was urine on the floor and toilet seat.

Reception was rude

This is my 3rd stay at this property. It is a great place and we had an excellent room (1501) which overlooked the river and skyline. Only negative is there is not a lot around the property that easy to walk to especially during the freezing temps that we experienced. During the warmer months walking to restaurants and attractions is easier. This hotel is also excellent if you are traveling during the Bat viewing months as the bridges that the bat nest is right next to the hotel and the boat tours are also docked right outside the hotel.