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The Row Hotel, BW Signature Collection
Hotels
8.2
/10
Very Good
269 reviews
What Guests Say About Their Stay
Ann
10.0
/ 10
We had a great stay! The beds were comfortable, the room was clean, the amenities were great! We would stay again for sure!
Anna Liza
10.0
/ 10
The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
Yue
10.0
/ 10
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
In the Area
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2404 Stevens Creek Blvd, Santa Clara County, California, United States, 95128
Main Facilities
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24-Hour Front Desk
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Available Room Types in The Row Hotel, BW Signature Collection
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The Row Hotel, BW Signature Collection Address: Map & Location
2404 Stevens Creek Blvd, Santa Clara County, California, United States, 95128
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Location
Staying at The Row Hotel, BW Signature Collection is a good choice when you are visiting Santa Clara County.
About The Row Hotel, BW Signature Collection
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Row Hotel, BW Signature Collection.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, The Row Hotel, BW Signature Collection is the right place to stay.
All facilities in The Row Hotel, BW Signature Collection
Others
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
Public Facilities
- Smoke-free area
- Others
General
- Parking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Row Hotel, BW Signature Collection
Important Note
- Pet fee: USD 35 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 20 (subject to availability)
- Late check-out fee: USD 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. This virtual service hotel offers 24-hour guest support by text or phone.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Available rooms at The Row Hotel, BW Signature Collection | 55 |
Another facilities in The Row Hotel, BW Signature Collection | Express check-in, Express check-out, 24-hour Receptionist, Smoke-free area, Others |
Frequently asked question in The Row Hotel, BW Signature Collection
What are available facilities at The Row Hotel, BW Signature Collection?
There are top facilites at The Row Hotel, BW Signature Collection such as 24-Hour Front Desk. (some may require extra charges)
What Time is Check In & Check Out at The Row Hotel, BW Signature Collection?
Check-in time at The Row Hotel, BW Signature Collection is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of The Row Hotel, BW Signature Collection?
The Row Hotel, BW Signature Collection is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at The Row Hotel, BW Signature Collection?
The Row Hotel, BW Signature Collection has 55 rooms in total.
What do past guests say about The Row Hotel, BW Signature Collection?
The Row Hotel, BW Signature Collection is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in The Row Hotel, BW Signature Collection
Traveloka (1)
Other sources (268)
8.2
Very Good
From 268 reviews
Cleanliness
8.6
Room Comfort
8.2
Service and Facilites
8.4
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Traveler Reviews The Row Hotel, BW Signature Collection
Number of reviews per page
20
40
Top reviews
Jackie
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Gentleman at the front desk was very nice, as were all the virtual assistants. They were excellent accommodating me as I had to extend my stay twice. I was very comfortable staying there & felt safe.
Ann
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had a great stay! The beds were comfortable, the room was clean, the amenities were great! We would stay again for sure!
Anna Liza
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
Yue
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
Beth
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
No
Eliza
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I requested a late check out via the text messaging service that they had and didn’t get a response. There was no one to ask at the front desk for it.
Alan
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
Hannah
Leisure
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I reported a noise complaint and it was never dealt with. The room next to mine had music playing starting at 3 am and it never turned off.
Karen
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
Melodie
Business and Leisure
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise.
If I do stay there again, I prefer NOT to have an ADA room.
XIAOWEI
Business with Children
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It’s too noisy.
Faustina
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Horrible customer service! The hotel hadn’t received my reservation. I will never recommend this hotel to anyone
Minerva
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice
Priscilla
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We loved it
Joye
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I love to stay here when in San Jose!
Monserrat
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Such an easy process to check in and out of the hotel ! Thank you .
Miguel IV
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
Alexander
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We had a very fun stay in the area besides the hotel. It was nice as a point of access to all of the places we wanted to go, but the hotel was grungy and the rooms seemed to be in a state of disrepair, besides the lobby and public areas. The lack of on-site staff (besides cleaners) did not give us much faith that anybody checks the rooms regularly to oversee the guest experience. Mysterious substances on the walls of the bathroom seemed to confirm our fears that the rooms are given no more than a surface cleaning and a change of sheets before it's on to the next.
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Sarah
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
very noisy. bed uncomfortable
shell
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I chose this hotel under the impression that their parking was secure and they were walking distance to Santa Row. Parking is open to the street on the main strip, which we heard all night long thru the thin paned windows. We found the front door/desk were difficult to find. It was mostly clean with comfortable beds. No eggs at breakfast but at least they had sausage. Not at all walking distance to The Row. But it makes for a perfect business stop.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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