MainStay Suites Addison-Dallas

Hotels
6.8
/10
Pleasant
983 reviews
In the Area
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15200 Addison Road, Building A, Dallas County, Texas, United States, 75001

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at MainStay Suites Addison-Dallas is a good choice when you are visiting Dallas County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around MainStay Suites Addison-Dallas

15200 Addison Road, Building A, Dallas County, Texas, United States, 75001
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Location


Staying at MainStay Suites Addison-Dallas is a good choice when you are visiting Dallas County.

About MainStay Suites Addison-Dallas

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at MainStay Suites Addison-Dallas will surely satisfy you with its great hospitality and affordable price.

All facilities in MainStay Suites Addison-Dallas

Others MainStay Suites Addison-Dallas
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Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Nearby Facilities

  • Grocery
  • ATM/Banking

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

In-room Facilities

  • TV

Accommodation Policy & General Information in MainStay Suites Addison-Dallas

Important Note
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at MainStay Suites Addison-Dallas
70
Number of floors in MainStay Suites Addison-Dallas
3
Another facilities in MainStay Suites Addison-Dallas
Laundry service, Welcoming drinks, Newspaper in lobby, Luggage storage, 24-hour Receptionist

Frequently asked question in MainStay Suites Addison-Dallas

What are available facilities at MainStay Suites Addison-Dallas?
There are top facilites at MainStay Suites Addison-Dallas such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at MainStay Suites Addison-Dallas?
The standard check-in time at MainStay Suites Addison-Dallas is starting from From 16:00 while the latest check-out time is at Before 11:00
Does MainStay Suites Addison-Dallas provide breakfast?
Yes, MainStay Suites Addison-Dallas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of MainStay Suites Addison-Dallas?
MainStay Suites Addison-Dallas is a 2.5-star hotel.
How many floors does MainStay Suites Addison-Dallas have?
MainStay Suites Addison-Dallas has 3 floors.
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More Reviews from Other Guests in MainStay Suites Addison-Dallas

6.8
Pleasant
From 983 reviews
Cleanliness

6.8

Room Comfort

7.2

Location

7.6

Service and Facilites

7.2

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Traveler Reviews MainStay Suites Addison-Dallas

Number of reviews per page
20
40
Top reviews
Chang
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in date, elevator is not working at all and they dont know when to fix. The front desk clerk, Sazzad, give me a third floor room even he knows that elevator is not working. Once I found out the elevator was not working, I complained about 3rd floor room without elevator. Sazzad told me it was inly 3rd floor like nothing wrong with working up stairs with my heavy luggages. I told him i had heart problem, so i couldnt work up to third floor. Then he gave me options for either stay on 3rd floor without elevator or he sent me other place, Quality Suites after he charged me security deposit. He was very rude like yelling to speak and his behavior was nit professional enough to help customer, actually he didnt care about customers. In addition, he never apolozied at all for their elevator problem for inconvenience. This is worst motel that I never had before. I recommended all reviewers to not go this place. You will be registered once you put your step into this place and start see this guy, Sazzad.
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Karla
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good for the price paid.
Kayla
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Where do I begin. The elevator was broken, open, on the third floor with no signage. There was furniture in the hallways randomly. My room was missing the smoke detector and there was a hole in the ceiling. The tank lid on the toilet wasn’t even for that toilet. The bathroom door was damaged like someone tried to break into the bathroom. The whole hotel smelled awful. The staff at the front desk was on drugs and didn’t know what she was doing. 0/10 literally. Don’t waste your money 👌
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Carlos
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Phone in room didn’t work, toilet took 10 minutes or longer before tank started to fill and the elevator broke during my stay. Got a good deal, but will never stay there again.
Denise
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Roaches. Get it together folks
Todd
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff did not pester us
Noah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the nastiest hotels I’ve ever stayed in carpets are stained walls are disgusting it stunk I couldn’t even stay the night there
Chelsea
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I would not recommend anyone getting a room at this hotel! Smelled like smoke and was not clean at all. Roaches were crawling on the floor. I could not stay there!
Amer
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not for business travelers. Deteriorating conditions.
Jordain
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super run down
Becky
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Terrible check in. Slow and inaccurate. Family woke up with bedbugs all over. 100% would not recommend.
Camille
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is sketchy and dirty. Front desk is nice but the rooms, stairs, floors, beds, curtains, furniture, and some of bathrooms are gross. Not ok. Couldn’t stay there the 2nd night.
Ricardo
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Left my adidas sandals and they threw them out.
Verified traveler
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

No elevator, no fridge in the room, no discount. We had to stay downstairs due to a disability. Dirty carpet, falling apart. The staff was at least nice.
Enidza
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Its so quiet good for sleeping
Christie
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff was not friendly.
Verified traveler
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Stay was great. Budget friendly. Apt style hotel woth kitchen pots, pans, plates, dinnerware, stove top and full size fridge/freezer. NO BREAKFAST AND NO ELEVATOR(no sign for either and ZERO notification of such) these are the two HUGE concerns with this hotel. Very spacious. Windows open for fresh air. Hotel has slight odor of curry/smoke but not overbearing.
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jennifer
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Literally the worst hotel I've been to. Do not stay here! The roaches were so bad, I checked 15 min after checking in! Thank God the Springhill Suites had availability!
Renee
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Horrible. This hotel is so dirty & full of bugs. It needs to be condemned. DO NOT STAY HERE...
Jay
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Place not up to fire code. Staff and fire department unable to get elevator working after fire alarm cleared. Electrical outlets uncovered in rooms. Our room had an awful chemical smell. Refrigerator did not work. Staff untrained and unable to answer questions. Staff from next shift had no idea what had happened on previous shift. Suppose to have continental breakfast, but did not.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.