Microtel Inn & Suites by Wyndham Lillington / Campbell Univ

Carpet was soaked near bed after a heavy rainstorm. Shower would not work. Awful.

This place had earwigs all over my room. Also random bugs. Was looking for a quick place to stay after visiting my husband at fort Bragg. Breakfast options are very limited as well.

Staff was nice. The bathroom in the room needs to be professionally painted. Glad to see the pool was open, little dirty though. The smell of marijuana was overwhelming.

Drain in bathtub was clogged and shower not working properly. Very noisy people next to me the first night. Drain was fixed but shower never worked properly.

Good

Nice location!! Close to where we needed to be for cheer competition! My daughter actually slept in the window seat!!

The property was clean and very convenient if you are visiting Campbell University. My only issue was there was a smoker detector in the hallway that made noise all night and was not fixed.

Quick stop. Several clumps of hair on floor in bathroom and by bed

So disappointed with this hotel! Upon arrival, we noticed how uncomfortably hot the building was. Even with the a/c in our room on max, the room was hot all night and we were sweating in the beds! The layout of the room prevents air from going past the first bed, but it still cycles back on itself and the first bed area is only marginally cooler than the rest of the room. The beds themselves- the worst I’ve encountered in years and years of frequent travel. They were extremely hard and my boyfriend said he couldn’t adjust without feeling a spring. I have no idea how the pillows were even worse, like a giant heavy brick wrapped in a pillowcase. My 5 yo tossed and turned all night, my 10 yo coughed all night, and we were both so uncomfortable and hot that we were all zombies the next day. While everything in the room seemed very clean, that’s the most praise I can offer. The bathroom was stifling, and we had to flush the toilet multiple times to get the paper to go down. There was a mini fridge, no microwave or coffee pot though. The hotel seemed clean, but even with notices of no smoking and a waiver that is signed upon arrival, the hallway smelled horribly of weed and my kids noticed. The pool area was nice and seemed well maintained, but the towels were tiny and even my 10 yo needed 2. The breakfast was pretty typical, but I’ve had better quality at several lower end hotels. Overall, I would not recommend this place, especially for the price!

The staff was great; the hotel needs some updating. Had to change rooms due to leaks in shower and other issues.

Needs an update.

Nothing. Despite the hotel's positive reviews, our room was in unacceptable condition: * There were visible roaches. * The blankets had holes in them. * There was hardened gum stuck to the bed frame. * The room smelled strongly of cigarettes for the entire stay.

The Staff didn’t know how to check in people correctly, gave away the hotel room . Even though we paid months in advance

Although the parking lot at the front was a bit small, there was more parking around back. Could use a couple more handicap parking spaces, but otherwise was fine. The rooms were clean. There was a pool, but we weren't able to utilize it this trip. We will return

good

The non smoking floor smelled like smoke. People sitting outfront loitering.

The room had bed bugs and i would like a refund

Upon check in I was denied an accessible room with a roll in shower and was told they were very limited and did not have the two beds. My wife is in a surgical boot at the moment utilizing a knee scooter to get around. Even though I reserved two queen beds accessible the room I stayed in had two beds, but was not queen size bedsThe elevator and halls often smelled like pot. I was only in town for a weekend for a family celebration and chise not to soend valuable time addressing this with I did not want to spend valuable time addressing this with the staff but wanted to make sure I noted dissatisfaction once I received the survey

Staff was very friendly, property was very clean. Only negative thing was that I had to keep taking my key card to the front desk to be reprogrammed to open my door (x3), and the beds and pillows were not very comfortable. (Stiff)

Clean except for the weed smoke smell that they can't control. But my room was clean and didn't have the smell, it was just in the hotel area.