Ocean Crest Inn and Suites

Well we got there elevated was making noise scared to get on it room water in bathroom water didn’t work right

Property was clean and staff was ok

Very dirty

Was given wrong room type I paid for

The room was extremely dark, with only one lamp in the bedroom and one near the couch. The coffee machine didn’t work at all, and the table was broken. Every time we requested towels, it took them nearly an hour to get. For such a large property, having only one old elevator meant long wait times every single time. The room I booked showed a beach-facing view, but upon arrival, we were given a side view instead. While the staff was polite, there was only one person at the front desk trying to manage everything. The property felt very outdated — the mirror and sink were oddly placed outside the restroom, and the corridor carpet seemed dirty and poorly maintained. Overall, while it was still stayable, the entire experience was far below average. The excitement you expect from a vacation hotel room was completely missing.

There was nothing to like about this property. The room door to front and back entries were not secure and needs to be replaced. There are multiple openings in the walls that were patched up with some type of spackle, dry wall or some type of patch work. The walls themselves look to be patched un-esthetically and shoddy. The sink was patched up around the perimeter of the bowl like it was rushed. The bathroom didn’t have a shower curtain and the perimeter had some type of something on the floor that looked very unsanitary so we chose not shower. The room needs a total remodel from top to bottom. Will never visit again.

This hotel smelled like weed, it had hardly anything such as pillows, toilet paper and only two towels. It had no house keeping so you had to go down stairs for everything that you needed but that’s not even the worst thing, the worst part was that it was the third morning there was a man that came into my room at 9 o’clock in the morning and I had no clue who he was. I had mentioned it to the front desk and she said that it was maintenance but why was maintenance coming into my room when I was still sleeping and there was no reason for maintenance to be coming to my room.

Wanted my refund

The sheets and towels were stained. Our non-smoking room smelled of cigarettes. There was hair stuck to the wall of the shower and on the drain as well as stuck to the linens. There was NO shower curtain at all. The hot water did not work. The floors were dirty. We were moved to a new room but had similar findings in it. And the maintenance man was a total creep. He made sexual advances and made us so uncomfortable and afraid that we called the police to come while we removed our belongings and found another hotel to stay in. We are still fighting to get a refund. DO NOT RECOMMEND!!!!!

Close to everything and lovely view. Excellent price. Maybe able to get linens like towels and washcloths all hours as needed. Overall pleasant stay!

I liked that there were many things nearby to do and visit. I loved that it was right on the beach. The facility definitely needs some work, upgrading, remodeling. Everything was rusty, very old, chipped, cracking, squeaky, needs a complete upgrade everywhere. The toilet ran continuously. The walls are so thin you can hear people talking, sneeze, etc. The room needs a good cleaning, not just the trash and beds. There was hair, excessive amount of dust, and dirt buildup in every corner, behind every door, etc. It was "do-able", but I definitely didnt feel safe with touching the shower curtains, standing barefoot in the tub, touching door handles, etc. Would I stay there again? Possibly if there was no where else to stay within the price range. The kids really enjoyed it so really thats all that mattered to me.

The place was absolutely disgusting. Very loud. And the huge window next to the bed leading out to everybody walking down the hall left me feeling uneasy all night. Don’t book here.

First of all check in at front desk looks okay appearance of the building in the office not pleasant elevator is raggedy surprise that it passed inspection floor molding and stuff rotted mildew smell room door look like being pride open previously before that thing can barely open or close it the devil beds one of them had like a broken bed piece to keep it level on one side AC was it cooling double beds the other one kind of cool The crazies bathroom I ever seen in my life the toilet stool is almost in the middle of the shower you can literally sit on the stool in your feet is in the shower crazy crazy it's not on the wall it's literally sitting in the middle you have to almost walk around to get into the shower the refrigerator busted all up at the bottom no rack to keep your stuff pretty much for the food staying in place smell like a marijuana factory there's so much weed no coffee at the front desk for customers attend this lazy on the phone not providing you with any towels saying that the machine was broken or you got to wait until the new ones get dried wow will definitely not stay there again well sorry I even flexed my eye at that booking at that location

Very nice staff and great view of the beach .this picture was off our balcony

Hotel was terrible the water didn’t work neither then the electricity it was filthy non of the pools were open they falsified pictures they put pics of other hotels on their site I’m a small bowel transplant patient and it was so unhygienic I couldn’t even breath there was a moldy smell this is the worst choice for a hotel

No one was there when we arrived, it was dirty stinky and completely nasty! We canceled and left immediately!!! I didn't get a full refund either so be careful! This hotel needs to be removed from Expedia!!!

Roaches, light sockets hanging from walls, air conditioning units leaking in the rooms. Toilets don’t flush.

it was terrible. the balcony door was broken & the front door looked like it had been kicked in. there was a ROACH. and the elevator had no inspection and was shaky. fridge was leaking.

The elevator is broke, there is no house keeping so you have no towels, you have to go ask at front desk for them, no cleaning room so the floor is sandy, we didn't even have an ice bucket!! The view was nice but don't lean on the rail it might break! The outside smells of marijuana, which lingers into YOUR room. It was a total disaster! DON'T waste your time or money here. It's not worth it. Poor management to say the least. I want a refund!!!!!!

First the elevator was out of service, then moved to 3 different rooms due to either standing water on the floor or leaking from floor above all over towels. But the last room took the prize when within 5 minutes of being there we found BED BUGS!! The front desk really didn’t care. Now we are in dispute over the place. We had to leave rather than being eaten by BED BUGS.