Quality Inn & Suites

Good and clean place with a convenient location to hiking areas and Chattanooga city center. I was initially concerned about my room location (that’s what i get for the special rate - hah!) which was literally right across from the elevator and ice machine (the ice machine is only in the 3rd floor, so that was a bonus), but with the AC running I never really heard any noise from the hallway. The room clock was broken so none of the buttons were functional and the display kept blinking. Unclear why the property manager doesn’t fix/replace it, but since the power outlets on it were working, I wasn’t really bothered by it. Overall, I would definitely come back to stay here.

Everyone was nice and pleasant. Room is clean. But my expectations.

Worst hotel stay in a long time. Had holes in sheets, carpet torn, air conditioners barely worked, door broken, asked for 3rd/4th floor got put on bottom floor, back door to hotel not secure, and desk broken. Do not stay at this property.

There were holes in the walls in our room, holes in the bathroom ceiling, plywood furniture in our room was falling apart, cardboard boxes stapled over holes in the ceiling in the lobby. Wet stains on the bedroom floor and linens that were ripped and stained. The pictures for this hotel are not accurate at all. We would have been better off camping.

Great stay

Was not what Trip Advisor said it was. It was very dirty. Room had used dental floss on floor broken drawer in dresser. Missing lamp and chair. Will never stay or recommend this to anyone. Mold on curtains and smelled like mold in hallways. Elevator was filthy. This was a horrible remodel that needs completely overhauled.

The TV isn’t working. The pillow was uncomfortable.

This hotel was very convenient stop for our trip

Thank you for everything you do

Staff left a maintenance door open a on the ground floor making the hot. I did not inquire about the issue, but the heat and air may need upgrade. The rooms were very clean. And the clerks were friendly and helpful. The breakfast buffet was very cheap. None of my grand children would eat the food.

Room had a musky odor. The bed mattresses were worn out and need to be replaced. The hotel is very outdated.

Upon getting my room, it was not clean enough for my standards. I requested another room which I did get but it still was not very clean and it was ran down and not in very good shape

You get what you pay for! It was fine, but it was almost comical how many things were just not right! Remote was taped together, the pillows on the king size bed were the size of couch throw pillows, the shower curtain had a hole in the middle of it, and the mini fridge made a constant tapping noise! The room didn't smell bad and was clean, just a bit worn to say the least!

It was good

Reception was rude because I had booked thru Expedia for better price. Outside building has had face lift but once you walk thru the doors…nasty, nasty, nasty. I can’t even phantom how bad this place is. Our room literally had rotten wholes in the wall all around the ac unit. The ceiling above ac unit was falling down. The window was broken and wouldn’t open. The window was so nasty you could barely see out it. The ceiling was cracked broken and they had tried to patch. The elevator nasty nasty. The carpet in the halls were disgusting so nasty and worn they were just tearing away like a wore out sweater would. I can honestly say I’ve never seen anything like it in my life for a hotel service and I hope I never have to experience it again. We should have left but was just to tired after our drive. Next time I will leave and will be more cautious how I book a stay.

Good area with lots of restaurant options.

The breakfast was not good. Our shower head was broken. The toilet never stopped running. There were insects in our room. The dumpster doors banged all night. It felt uncared for. Never staying at a Quality Inn ever again.

The room was clean, quiet and had the amenities I required. The staff was courteous and helpful.

Very dirty smelly We did not even take shower at this horrible place We went late nigh by the time my kid was asleep so we did not change But very disappointed..

The price is great , you even get some breakfast Have stayed here 3 times now as we pass through. Will stay again in the future