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- Hotel in Red Roof Inn Knoxville North - Merchants Drive
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Red Roof Inn Knoxville North - Merchants Drive
Hotels
6.6
/10
Pleasant
971 reviews
What Guests Say About Their Stay
Kathleen
10.0
/ 10
Booked for graduation weekend. Exactly what we needed. Nicki at the front desk was great and very helpful. Would definitely stay here again.
Steven
10.0
/ 10
Was ok to stay , for what everyone was charging price gouging hotels for the Tennessee/Alabama game.
Laurie
10.0
/ 10
For the price this is a good option. It is clean and the rooms have LVF, which is much nicer than carpet. The area feels safe and it’s a quick ride to UTK. When you only need the hotel to sleep and don’t care about the amenities this is a good choice.
In the Area
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5334 Central Avenue Pike, Knox County, Tennessee, United States, 37912
Main Facilities
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This accommodation offers:
Outdoor pool
Parking
24-hour Receptionist
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Available Room Types in Red Roof Inn Knoxville North - Merchants Drive
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Red Roof Inn Knoxville North - Merchants Drive Address: Map & Location
5334 Central Avenue Pike, Knox County, Tennessee, United States, 37912
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Location
Red Roof Inn Knoxville North - Merchants Drive is located in area / city Knox County.
About Red Roof Inn Knoxville North - Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Red Roof Inn Knoxville North - Merchants Drive is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Red Roof Inn Knoxville North - Merchants Drive
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Pool sun loungers
General
- Smoking area
- Parking
Public Facilities
- Others
- Coffee/tea in lobby
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Red Roof Inn Knoxville North - Merchants Drive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property allows guests 18 or over to check in with valid military ID.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 05:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Red Roof Inn Knoxville North - Merchants Drive | 91 |
Number of floors in Red Roof Inn Knoxville North - Merchants Drive | 2 |
Another facilities in Red Roof Inn Knoxville North - Merchants Drive | Beach umbrella, Outdoor pool, Pool sun loungers, Smoking area, Parking |
Frequently asked question in Red Roof Inn Knoxville North - Merchants Drive
What Time is Check In & Check Out at Red Roof Inn Knoxville North - Merchants Drive?
Check-in time at Red Roof Inn Knoxville North - Merchants Drive is staring from 15:00 - 05:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Red Roof Inn Knoxville North - Merchants Drive provide breakfast?
Yes, Red Roof Inn Knoxville North - Merchants Drive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Red Roof Inn Knoxville North - Merchants Drive?
Red Roof Inn Knoxville North - Merchants Drive is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Red Roof Inn Knoxville North - Merchants Drive have?
Red Roof Inn Knoxville North - Merchants Drive has 2 floors.
How many rooms are available at Red Roof Inn Knoxville North - Merchants Drive?
Red Roof Inn Knoxville North - Merchants Drive has 91 rooms in total.
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More Reviews from Other Guests in Red Roof Inn Knoxville North - Merchants Drive
Overall Ratings & Reviews Red Roof Inn Knoxville North - Merchants Drive
Other sources (971)
6.6
Pleasant
From 971 reviews
Cleanliness
6.8
Room Comfort
6.8
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Red Roof Inn Knoxville North - Merchants Drive
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Bed was comfortable
Derrick
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was filthy…. Ceiling falling in and on the bed, pillow had what looked like a booger on it. There was feces in the toilet. There was blood on the bathroom door. There were missing tiles with mold. There were holes in the wall. Lights out in the bathroom. Showed pics to the front desk and all she asked was if I wanted another room. Denied me a refund. I will blast this to everyone I know and every platform I can.
Read More
Deborah
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Rooms need a little work.They charge 15.00 dollars a piece for my family to go in the pool.
Tanja
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
They don’t have a water machine in the hotel, which is unacceptable. Only small bottles of water are available for purchase. This is the first hotel I’ve stayed at that doesn’t offer basic drinking water.
In addition, I showed a picture of a cockroach to the front desk receptionist. I usually stay at Red Roof hotels, but after this experience, I will never return to this location.
Read More
jeffrey
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Recently renovated clean and in a safe neighborhood. Great hotel.
Tameica
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property was nice
Verified traveler
Friends and Family
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The room had an extension cord running to the AC . The Ac also rattled noisily , like an ice machine. Microwave was plugged into the lamp and the tv had blurry and poor resolution. Desk chair was very old, broken and pleather flaking off.
The space was mostly clean, but smelled damp. Sheets and bathroom clean, but pillow was extremely hard.
Complimentary breakfast was completley depleted of food when we came down at 7:45 AM. Juice machine put of order. No batter for the waffles. No milk for cereal. No coffee. Employee walked in, and saw everything was empty, and did not refill.
The lady who check us in at the desk was wonderful, but the morning staff was rude and ignored us when we asked for more food for the breakfast bar. You absolutely get what you pay for here.
Read More
Pablo
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The place is ok for the money you pay. The smell in the room wasn’t the best though.
Carla
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We were shocked to have to place a 100 deposit, it is not on the website. Breakfast only had toast and cereal with a waffle. No fresh fruit, yogurt or variety of items.
Charissa
Business Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This property has the basics of a place of where to lay your head for the night. You get what you pay for the price. There is no warm breakfast.
Michele
Business
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Was ok for pet friendly. Remodeled older motel. Lots of cut corners. This area of Knoxville is very dated and run down.
Konny
Business
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great staff
Naomi
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
It was a very clean and comfortable hotel/room
Olivia
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Walls were paper thin. We could hear every word of the neighbors conversation. The couch was faux leather and the exterior was peeling off. Pillows were flat with no support. Between the uncomfortable bed and noise with the hotel, there was no rest.
Roxanne
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Friendly people great location, beds are a little firm. Overall nice stay.
CURTIS
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Should have been more towels and soap for 3 adults over 2 nights. We had to go to the desk to request extra. Additionally, our room keys had to be reprogramed after the first night even though the reservation was for 2 nights.
Yalanda
Leisure Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Honestly surprised it was so nice for the price ($58/night). Quick overnight stay on the way to Ft Worth TX... Wil stay again!
Kathleen
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Booked for graduation weekend. Exactly what we needed. Nicki at the front desk was great and very helpful. Would definitely stay here again.
Chris
Leisure Family
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Filthy
Doug
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
This is an average older Red Roof Inn. It's definitely showing signs of age, however, it was clean. The shower was hot, the AC worked fine along with the TV. The breakfast was nothing to write home about. A waffle iron and cold cereal. There was hot coffee, milk and juice along with muffins. That's it. Would I stay there again? For the price, probably. It's a 2 star and that's about it.
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Number of reviews per page
20
40
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Overall Ratings & Reviews Red Roof Inn Knoxville North - Merchants Drive
Other sources (971)
6.6
Pleasant
From 971 reviews
Cleanliness
6.8
Room Comfort
6.8
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Red Roof Inn Knoxville North - Merchants Drive
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Bed was comfortable
Derrick
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was filthy…. Ceiling falling in and on the bed, pillow had what looked like a booger on it. There was feces in the toilet. There was blood on the bathroom door. There were missing tiles with mold. There were holes in the wall. Lights out in the bathroom. Showed pics to the front desk and all she asked was if I wanted another room. Denied me a refund. I will blast this to everyone I know and every platform I can.
Read More
Deborah
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Rooms need a little work.They charge 15.00 dollars a piece for my family to go in the pool.
Tanja
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
They don’t have a water machine in the hotel, which is unacceptable. Only small bottles of water are available for purchase. This is the first hotel I’ve stayed at that doesn’t offer basic drinking water.
In addition, I showed a picture of a cockroach to the front desk receptionist. I usually stay at Red Roof hotels, but after this experience, I will never return to this location.
Read More
jeffrey
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Recently renovated clean and in a safe neighborhood. Great hotel.
Tameica
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property was nice
Verified traveler
Friends and Family
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The room had an extension cord running to the AC . The Ac also rattled noisily , like an ice machine. Microwave was plugged into the lamp and the tv had blurry and poor resolution. Desk chair was very old, broken and pleather flaking off.
The space was mostly clean, but smelled damp. Sheets and bathroom clean, but pillow was extremely hard.
Complimentary breakfast was completley depleted of food when we came down at 7:45 AM. Juice machine put of order. No batter for the waffles. No milk for cereal. No coffee. Employee walked in, and saw everything was empty, and did not refill.
The lady who check us in at the desk was wonderful, but the morning staff was rude and ignored us when we asked for more food for the breakfast bar. You absolutely get what you pay for here.
Read More
Pablo
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The place is ok for the money you pay. The smell in the room wasn’t the best though.
Carla
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We were shocked to have to place a 100 deposit, it is not on the website. Breakfast only had toast and cereal with a waffle. No fresh fruit, yogurt or variety of items.
Charissa
Business Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This property has the basics of a place of where to lay your head for the night. You get what you pay for the price. There is no warm breakfast.
Michele
Business
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Was ok for pet friendly. Remodeled older motel. Lots of cut corners. This area of Knoxville is very dated and run down.
Konny
Business
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great staff
Naomi
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
It was a very clean and comfortable hotel/room
Olivia
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Walls were paper thin. We could hear every word of the neighbors conversation. The couch was faux leather and the exterior was peeling off. Pillows were flat with no support. Between the uncomfortable bed and noise with the hotel, there was no rest.
Roxanne
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Friendly people great location, beds are a little firm. Overall nice stay.
CURTIS
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Should have been more towels and soap for 3 adults over 2 nights. We had to go to the desk to request extra. Additionally, our room keys had to be reprogramed after the first night even though the reservation was for 2 nights.
Yalanda
Leisure Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Honestly surprised it was so nice for the price ($58/night). Quick overnight stay on the way to Ft Worth TX... Wil stay again!
Kathleen
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Booked for graduation weekend. Exactly what we needed. Nicki at the front desk was great and very helpful. Would definitely stay here again.
Chris
Leisure Family
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Filthy
Doug
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
This is an average older Red Roof Inn. It's definitely showing signs of age, however, it was clean. The shower was hot, the AC worked fine along with the TV. The breakfast was nothing to write home about. A waffle iron and cold cereal. There was hot coffee, milk and juice along with muffins. That's it. Would I stay there again? For the price, probably. It's a 2 star and that's about it.
Read More
Number of reviews per page
20
40