Sheraton Dallas Hotel by the Galleria

Hotels
8.6
/10
Very Good
960 reviews

What Guests Say About Their Stay

Marvin
10.0
/ 10
Staff was great and check in process was simple and speedy. The hotel was very quiet and clean! Will be coming back!
Gene
10.0
/ 10
Excellent…staff was superb. Jr. suite was great. Complimentary breakfast buffet was delicious. Will definitely be back for another weekend.
Wendy
10.0
/ 10
All of the staff was friendly and helpful. We got to check in early and our room air conditioner was not working. Maintenance came right away and said it couldn't be fixed. They moved us to a new room right away and offered us free breakfast daily for our stay.
In the Area
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4801 Lyndon B Johnson Fwy, Dallas County, Texas, United States, 75244

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sheraton Dallas Hotel by the Galleria is located in area / city Dallas County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Dallas Hotel by the Galleria

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4801 Lyndon B Johnson Fwy, Dallas County, Texas, United States, 75244
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Location


Sheraton Dallas Hotel by the Galleria is located in area / city Dallas County.

About Sheraton Dallas Hotel by the Galleria

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Dallas Hotel by the Galleria exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Dallas Hotel by the Galleria.

All facilities in Sheraton Dallas Hotel by the Galleria

Others Sheraton Dallas Hotel by the Galleria
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Pool sun loungers

General

  • Parking
  • Banquet
  • Ballroom
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Shopping center shuttle
  • Area shuttle

Connectivity

  • Free WiFi
  • Internet point

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Dallas Hotel by the Galleria

Important Note
  • Fee for buffet breakfast: approximately USD 17 per person
  • Uncovered self parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Dallas Hotel by the Galleria
317
Number of floors in Sheraton Dallas Hotel by the Galleria
14
Another facilities in Sheraton Dallas Hotel by the Galleria
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Sheraton Dallas Hotel by the Galleria

What are available facilities at Sheraton Dallas Hotel by the Galleria?
There are top facilites at Sheraton Dallas Hotel by the Galleria such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Dallas Hotel by the Galleria?
The standard check-in time at Sheraton Dallas Hotel by the Galleria is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Dallas Hotel by the Galleria provide breakfast?
Yes, Sheraton Dallas Hotel by the Galleria provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Dallas Hotel by the Galleria?
Sheraton Dallas Hotel by the Galleria is a 4.0-star hotel.
How many floors does Sheraton Dallas Hotel by the Galleria have?
Sheraton Dallas Hotel by the Galleria has 14 floors.
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More Reviews from Other Guests in Sheraton Dallas Hotel by the Galleria

8.6
Very Good
From 960 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Sheraton Dallas Hotel by the Galleria

Number of reviews per page
20
40
Top reviews
Todd
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We've been to better places, that aren't as expensive. Over priced for what it was, for sure. We expected better. Paying $84/week for parking was a disappointment. The food in the restaurant and the breakfast was not good. The AC would only kick on if there was movement in the room, so sleeping with no AC running made for a hot night. The ice machine didnt work on our floor so we went where the sign told us to go and that one didn't work either, with no sign. There were strange smells, such as dirty mop water and sewage. Our shower didnt drain well. All in all, the waiters Al and Kennedy were great. Front desk was nice. But the hotel needs some work, it felt run down.
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Maribel
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great experience
Claribel
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No free parking for silver status as advertised
Marvin
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was great and check in process was simple and speedy. The hotel was very quiet and clean! Will be coming back!
Reily
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I accidentally scheduled for the wrong night in the middle of an emergency and when I arrived and learned of this the front desk staff was pretty indifferent to the situation, required me to book a new night, and refused to switch my accommodation over to the night I needed despite there being availability. So I ended up having to pay for two nights despite only needing one in the middle of an emergency and with nowhere else to go. I was extremely dissatisfied with the service and lack of empathy, understanding, and problem solving and accommodation from the hotel staff, especially under the circumstances.
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Gene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent…staff was superb. Jr. suite was great. Complimentary breakfast buffet was delicious. Will definitely be back for another weekend.
mohammed
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staffs quite and very clean
Rochelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was very clean and the staff was accommodating and friendly.
Wendy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All of the staff was friendly and helpful. We got to check in early and our room air conditioner was not working. Maintenance came right away and said it couldn't be fixed. They moved us to a new room right away and offered us free breakfast daily for our stay.
Janelle
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

GREAT customer service and super comfy and spacious room!
Bobby
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel. Nice location.
Yadessa Emiru
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean!!
John
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good hotel near mall
Aliahya
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I don’t like the fact that once you book the hotel even with hours you cannot make modifications to it. That policy needs to change
Desiree
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The front desk staff was knowledgeable and helpful
Jerimyah
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is my first time staying in the galleria area and I loved it. It’s right by the mall and many places to eat! It’s about 10 minutes from downtown so you don’t have to deal with the downtown traffic. The freeway being right next to the hotel might make it hard to sleep if you’re a light sleeper but it’s very nice. Staff was very friendly, I landed in Dallas way earlier then expected and got an early check in at 10 am for free! Would definitely recommend
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Verified traveler
icon-Business
Business
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Poor house keeping standards. I had to change rooms 3x.
Roggers
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

They charge me for the parking and the price of the parking was very expensive. Also staff dindnt inform how the parking system works, so system was charging me every time when i leave the parking lot
Larry
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Visitor parking should be free. I had paid for parking for my vehicle but my friend wanted to take my car to go downtown and leave his there. So, I had to pay for parking two vehicles when only one at a time was there. Also, I paid for a 24-hour parking pass for my vehicle but I was charged for in/out parking in addition to the pass.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.