Spark by Hilton Ormond Beach Oceanfront

The oceanfront view was great! Bed was very comfortable. Alfredo at the front desk was the most accommodating/friendliest employee I met:) Not what I expect from a Hilton, however… Broken TV, no housekeeping (even after I asked), hazardous parking, even though breakfast is extremely basic it would seem better if it wasn’t in such a dismal room! Very disappointed overall.

Pool area n beach no parking space not good

Everything was great! Very friendly and accommodating staff! I would definitely recommend this property.

What a horrible experience. We booked through Orbitz in April we needed to change the date of our booking so Orbitz do so. We had booked two rooms for 10 people. Get to the hotel to check in and I’m told we only had one room I tried to show the lady believe her name is Kim the booking info and she told me so rudely I’m telling you what I see you only have one room I don’t know what to tell you. So I called Orbitz and spoke to a representative and they confirmed that both rooms where booked and that I already paid for both rooms in total and that I also had paid the extra mo to move my original date to the new one. Orbitz called the hotel to find out what was going on and the lady told him I only had one room she looked up my name further and said I had a room booked for the 10th-12th of June that I didn’t show up for( originally the dates that where supposed to be changed) the man from Orbitz informed her that those dates where changed and that they had noted in their system that they spoke to someone at their hotel while changing the dates to confirm that we could change them and that the person they spoke to confirmed that it was changed. They where then told well I don’t know who you spoke to but it wasn’t done we have no information but for the one room. They had no other rooms that we could have that would fit the other half of my party so that Orbitz could keep us at the same hotel. This mishap was not on me or Orbitz but of the hotel and they refused to refun

Construction going on so no parking. Room itself was ok overall. Bathrooms had mold on walls and curtain and need replaced. Staff was short staffed but trying their best.

Great location, clean room and comfortable bed.

It’s nice that the Hotel is right on the Beach. Our Room was a Oceanview Balcony on the 4 th Floor. Sadly instead of enjoying a sunrise on the Balcony we had to stay inside keeping the door shut because of the stench of Smoke and Skunk Pot smell that filled the air. The pool was dirty. Not what we expected from a Hilton property!

Clean, comfortable, and safe. A little loud dbecause of construction, but they moved pur room. Its not a 4 or 5 star hotel, but 5 star for friendly staff and comfy bed/room.

The property was very well-maintained. The room was very clean. And the staff was very friendly. I would definitely recommend this hotel.

Very pleased with it all!!

It was nice

It was nice but not a good breakfast

The stay was amazing. Hotel was nice clean and comfortable the people were amazing

Very basic hotel. Very simple breakfast only bagels & cereal. No coffee maker in the room either.

Check in was quick and easy as well as very nice staff members. The ladies at the front desk were very sweet. The rooms were clean & the beds were comfortable!

poor furnishings

Safe and quiet for me and my family. Easy access to beach. The two minor issues I had I spoke with the clerks upon check out and they said they would relay to the appropriate staff to be addressed. I will return to use their hotel again.

Nice view.

Check in was seamless. Staff were professional, courteous and friendly. I didn’t have a phone the first night, out of order.The jack for telephone use had to be replaced. Television had pixel and break up problems. Checked other channels and experienced similar problems. I do not like Bagel bars as the only choice for breakfast. Should be other choices to satisfy more of your guests. Generally our stay was comfortable.

This is a pet friendly resort - I have stayed at many pets' friendly resorts, but I believe the rooms weren't cleaned as well as they should. Pet dander must have been in the carpets because I had a very bad allergic reaction in the room. It got better when I left the room, so it definitely was in the room. I was told there was a freezer in the room, so we brought ice cream for my daughter's 16th birthday - there was no freezer. The staff old me I would not be charged for parking and yet I was. This is a nonsmoking facility but when on the balcony all you smelt was Marijuana Our ac was not working and when told the front desk, they told me to give them another try, they will get it fixed.