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Springhill Suites By Marriott Houston Brookhollow
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Springhill Suites By Marriott Houston Brookhollow
Hotels
8.0
/10
Very Good
1,000 reviews
In the Area
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2750 North Loop West, Houston, Harris County, Texas, United States, 77092
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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2750 North Loop West, Houston, Harris County, Texas, United States, 77092
Discover More About Springhill Suites By Marriott Houston Brookhollow
Location
Springhill Suites By Marriott Houston Brookhollow is located in area / city Houston.
About Springhill Suites By Marriott Houston Brookhollow
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Springhill Suites By Marriott Houston Brookhollow.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Springhill Suites By Marriott Houston Brookhollow is the right place to stay.
All facilities in Springhill Suites By Marriott Houston Brookhollow
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Express check-out
- 24-hour Receptionist
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking (surcharge)
In-room Facilities
- TV
Business Facilities
- Business center
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Springhill Suites By Marriott Houston Brookhollow
Important Note
- Self parking fee: USD 3.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 25 per day
- 2.00 percent destination fee will be charged
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from April 3 2024 to April 2 2026 (dates subject to change):
- Swimming pool
- Swimming pool
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Springhill Suites By Marriott Houston Brookhollow | 79 |
Number of floors in Springhill Suites By Marriott Houston Brookhollow | 3 |
Another facilities in Springhill Suites By Marriott Houston Brookhollow | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service |
Frequently asked question in Springhill Suites By Marriott Houston Brookhollow
What are available facilities at Springhill Suites By Marriott Houston Brookhollow?
There are top facilites at Springhill Suites By Marriott Houston Brookhollow such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Springhill Suites By Marriott Houston Brookhollow?
The standard check-in time at Springhill Suites By Marriott Houston Brookhollow is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Springhill Suites By Marriott Houston Brookhollow provide breakfast?
Yes, Springhill Suites By Marriott Houston Brookhollow provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Springhill Suites By Marriott Houston Brookhollow
Other sources (1,000)
8.0
Very Good
From 1,000 reviews
Cleanliness
8.2
Room Comfort
8.6
Location
8.6
Service and Facilites
8.4
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Traveler Reviews Springhill Suites By Marriott Houston Brookhollow
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
4.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
There was mold in the shower and the wall next to the tub was coming off. There was spittle behind the bathroom sink and the blow dryer didnt work. Reservations were for two nights, and the key cards didnt work on the second night. My door was open when i tried my key card on the second night. In all fairness. There was a lot of construction going on and they were shutting down the day after we checked out.
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Sara
Business
2.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Property was under construction when I arrived. It felt unsafe arriving to a closed down hotel after dark in a city I don't know. Please issue refund
Millissa
2.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Worst Marriot I have ever stayed in. Didn't know they were under renovation when I booked. The building and neighborhood is not welcoming at all. Stains on the carpet, sink didn't work, rust in mini fridge and on bathtub, had an odor that was making my head hurt. Only stayed for 3 hours of my 5 night. Front desk staff was nice though. As a Bonvoy rewards member and a human being, I was disgusted with this hotel. I DO NOT recommend anyone stays here.
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Kellie
Business
2.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
This place was absolutely disgusting! The carpets were not vacuumed. There is construction on the front of the building and there were only 3 other cars. The place needs to be closed down.
Darena
Leisure with Partner
2.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The property is undergoing construction. The temperature in the lobby is hotter than the Texas air outside. I’m not kidding, it’s sweltering inside! While talking to the desk attendant, I was bit by bugs! One tried to fly into my purse and then the rest attacked me! There’s a sign on the desk that says “No TV. Internet working.” The desk attendant offered to give me a $20 refund on my total bill if we checked in. We did not. If there’s bugs in the lobby, I can just imagine the rooms.
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JOSE
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
No TV, No Gim, poor breakfast. I blame expedia app for not warning that this property was under renovation. We paid in full for an incomplete service. Expedia or the property must consider some refund
Rosa
Friends and Family
2.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
There was no indication when booking online that the property was under construction. When we arrived there were dumpsters in front of the property and the building looked like it was falling apart on the outside and no sign that said we’re open, pardon the construction. Then we find out the televisions aren’t working in the entire building. We would have never booked if we would’ve known the conditions.
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Rana
Business and Leisure
2.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
All under construction looks like a tornado went through the building. Nothing happened but didn’t feel safe, vibes were off.
Olaseni
Business
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
The property was under renovation
Verified traveler
Friends and Family
2.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
The Hotel is under construction all amenities are close, if would have been great if they give you a noticed once you book a Hotel, but no you find the state of the hotel, no gym, no tv, dusk because of the constructions if I could cancel the stay I would have
Patrick
6.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
The hotel was unfortunately in very poor condition, not at all like what the pictures looked like. The sofa in the room had a bunch of stains on it, like it was dusty and hadn't been vacuumed. The shower had black mold in it, and the shower curtain was torn.
Amanda
2.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Worst experience we ever had, hotel was under a major construction which is not stated when booked! Ceiling falling above the bathtub and black mold everywhere! Refused to refund us even though we didn’t stay! We have 3 small children there was no way we would stay ! Even if it was free! No help from Expedia or mariott! Never again!
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Kenny
Business and Leisure Family
2.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The location was unsafe unsanitary and uninhabitable I mystery fluids on carpet and sofa bed no tv service gym out of
too I requested a refund I hope it is honored false advertising and poor business 35 year Marriott customer I have be rd see. Thus
Geo
2.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The property is under construction, food is limited, beds are dirty and smelling mold. This property should not be open until the construction is done and fully open. It feels unsafe.
Natacha
Leisure Family
4.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The hotel has damage in the roof of main entrance, the elevator doesn’t work correctly, the hall has cockroaches, the A/C unit is too old and noisy, really bad experience, I stayed just because at that time of the night I didn’t have other option
Miranda
Leisure Family
2.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
We were told it would be refunded in 1-4 days nothing yet gas been done.
Maribel A
2.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Your app allowed me to book a hotel that did not have electricity and was not accepting check-ins. How is that legal? You refuse to give me a refund for a booking that should have never happened. I booked and paid for a room and when I got to the hotel there was a sign that said no electricity no check-ins. I use your chat app to get zero results.
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Hamze
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Everything is just ok
Verified traveler
Friends and Family
2.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Booked the reservation, then showed up and said no check-in because they hadn't recovered power in 3 days. Wouldn't provide refund. Abysmal, as is Hotels.com.
Karin
Leisure with Partner
2.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
After not being able for reach the location the day we left for Houston, I contacted the chain directly and was assured that, even though a lot of the city was without power due to a storm that location was “up and ready to receive. Upon arrival we found that location completely shutdown and was told it had been that way all day. We were forced to make other arrangements in very bad weather and amongst many in the same situation.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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