Staybridge Suites EAU CLAIRE - ALTOONA by IHG, an IHG Hotel

Two day stay - did not put “no room service needed” sign out, hoping to at least get fresh bath towels. Came back to hotel room to find no room service received. Called front desk and was told that only room service for multiple day stays on week days. Can come down and get new towels at front desk. REALLY. For one, would think the offer would be to run us up towels and second, what are we paying for? Disgusting. We have a three day weekend in Eau Claire and it will not involve Staybridge. Never ask for something for nothing, but this situation is really hard for me to drop or get over. Almost want to ask for a refund. Just do not get it? Just cannot stay there again

Great clean place only wish we had option to upgrade room. Could not do this due to booking thru hotels.com.

Clean, friendly, good location.

We would definitely stay at this hotel again the next time we fly out to visit family. Nice and quiet, easy to use, and very good overall. The bed was very comfy, HVAC easy to use, and many other perks. The pool was very nice and clean. Especially good for close access to good eats and nature on the river walk. Good parking, too.

Generally very good. Nice place, nice “happy hour”, good breakfast. Pretty clean. Negative would be old bath towels and the front desk not telling me my room was all the way around the back, thus me lugging two bags around the inside when I could have parked near a very close entrance door. Friendly staff, though.

Parking was easy. Nice park nearby to walk the dogs.

It is roomy , spacious suites

Nice local spot

I come here once a year, and I always love staying here. When i checked in, the bedroom TV wasn't working, but they got it fixed right away. My only thing was the time on the alarm clock hadn't been changed for daylight savings. Other than that, a great place to stay.

The rooms and property were very clean and well appointed. Very comfortable bed. We wished we could’ve stayed longer than one night! Good breakfast options, too! The nearby excellent dining, a great coffee shop, walking along the river trail and visiting the veterans memorial were definitely highlights of our stay in the area

Great place pool was great location was great. Nice building.

We were here for a wedding and the hotel offered us early check in. The kitchen in our room was more than accommodating! Nice hotel!

Have stayed here many times. The heat/ac was a little noisy in our bedroom but otherwise a clean, comfortable hotel.

The beds were very comfortable and the sheets were as soft as butter. The pool area was nice. The breakfast was better than most. Many choices and many alterations available. I just wish the rooms would have recycling options.

It was centrally located for all of our weekend activities.

The nicest hotel I have stayed at in a long time!! Beautiful everywhere!!!

Absolutely stellar accommodations. Full kitchen, excellent free breakfast, high-quality bed/pillows, couches. Even a happy hour. Wish we had had reason to stay longer.

Just stayed one night,

Nice breakfast. Rooms very roomy . Staff very helpful. Check in staff was very friendly. Nice pool area . Wish they had a clock in pool area

There were no hair dryer