Staybridge Suites Williamsville Buffalo by IHG

The staff at the front desk were always so kind and accommodating! Very friendly. Nice size suites with amenities. Very comfortable. Thank you!

We would definitely stay here again. So clean and VERY comfortable beds! Definitely recommend staying here!

Y

Excellent place for stay

great!

The table is dirty with cup marks and the floor is very sticky. Others are fine. Carpet look fairly new, the sofa bed is with stain. Staffs are friendly and helpful. The bathroom is out dated and the shower curtain has a strong smell.

Nice place

Paul at the front desk was very informative with all questions that I had

Room was great and staff was helpful. The only two small issues we had (needed more towels and sheets for the sofa bed), the team dealt with quickly and effectively. Very happy with the accommodations. We wish all hotels were like this.

Nice place

We were put in a room that smelled awful and looked like renovations had not been completed as doors were missing on cabinets. They were kind enough to bring me to other available rooms to find one that worked. The room was renovated, but was missing cabinet handles and linens for the pull out and only had 2 towels, but they brought up linens and towels right away. Staff at the front desk were very nice and helpful. Had a great dinner just a block down at Santora's, great pub good drinks and food! The shower did not get hot and the water pressure was very weak, plus tub could have been scrubbed a bit more. The bed was very comfortable and air worked great. The attendant at breakfast was not helpful and the breakfast was not the best hotel breakfast I have had. Do yourself a favor and go 2 minutes down the road for the best donuts ever at Paula's donuts. Overall for the price and location it was good, but you will have pros and cons.

As the previous reviews state, yes. This hotel is under renovation. Would I give it a poor review? Ehhh no. Staff is very friendly. Although this property needs an inspector to walk through and make sure all the little fine details are done, I'd still recommend this hotel. We stayed in a 1bdrm King Suite (203). The suite was a good size, but again things need to be finished within the room. Our kitchenet cabinets were missing doors and a lot of corners were cut trying to finish the renovation. The hotel has a large pool area open until 10pm, basketball 1/2 court, what I think might be a splash pad in the making? Nice fireplace outdoor sitting area, grills, and ample parking. The gym is VERY clean and just redone also. The laundry room is free to guests and is also very modern/updated. Elevators need a little work and are kind of hard to find, breakfast was plenty and the whole hotel smelled of breakfast by 8am. There is also a small marketplace next to the office, and a small computer room. As soon as you walk in you can smell "new" construction. I will definitely be using this hotel again. Security deposited of $75 was pending return in less than 2hrs after departing this hotel.

We were billed twice for our stay for one night and have had absolutely no satisfaction reaching anyone at Staybridge Suites to rectify this error. We paid in advance with Expedia and then the Staybridge Suites billed us again for the same night.

Renovated clean hotel

The hotel did not have anyone’s reservation. We had to leave while they sorted it out. Thankfully they made it work.

The hotel is doing a fantastic job with its renovations. It is almost finished, and we feel at home even while away. Thank you!

The room is big , nice bed , clean

Renovation is happening while we were checked in. Whole property was in mess

The staff was as friendly as they could be considering everything that was going on. The hotel was underigjgn contruction at the time and it was obvious the room they had me in wasnt ready. Nothing was done ac wasnt working in 80° to 90° heat construction workers kppt trying to get in.they had to give me box fans just to cool the room down.

No hot water. No coffee. Be prepared to walk over razor blades as it’s an active construction site working from 7am-11pm.