Super 8 by Wyndham Cleburne

I immediately check the beds for bugs, and there is bugs!! Bed bugs- tons of them. I did not get my daughter or our things out of the car, i immediately asked for a refund and she offered a different room. I said no I wanted a refund. So now I wait for Expedia to return my money because I refuse to stay with bedbugs and being that home!

Check in was a bit slow. After waiting, I rung the counter bell once. No answer. I could here kids laughter in the background. Ring again. Answer, will be right with you. More waiting. Finally, someone comes in lobby door. I filled out pre-checkin forms and pre-paid. Still a bunch of questions and request for credit card? Finally... Was courteous, just tedious.

It’s ok. Not too bad, but not great

The room was clean and adiquite but service was great as for the maid service. Couple doors down a construction crew would get off work and play loud Mexican music for a little while though.

We wanted a non-smoking room. I signed a rental disclosure stating I would not smoke in this room. The room smelled like smoke and there were covers and sheets with cigarette burns on it. Not a good start. The floors had residue and needed to be swept.

Plesent

Feels like home

The room didn't feel like it was so cramped

Fridge did not work, had old food in it. When i called the front desk she unconcerned and told me to rotate it. No coffee pot but had the coffee filters and coffee for it. It was dirty. When i asked her if i can go to the same room i was in last time she said someone had that one already but that one was by me and i went and looked and it was empty. Very poor service and i will not be back. To many better places to stay at the same or close to the same price.

helpful

3 different people would knock and just walk in before 10 am asking for towels smh I couldn’t even sleep in or relax

My stay was terrible. It took forever for the heater to work in the room. There was no hot water for a shower. Trying to watch tv I had to move the tv from the original spot and have it sit on the desk just so I could see it cause they had left an old tv stand in the way.

Lobby and rooms are nicely updated way nicer than the last time I stayed. Shower was hot. No complaints

Perfect

Perfect

I reserved a non-smoking room. Arrived at 5:30 PM on the day of the reservation and was told they did not have a non-smoking room. After driving three hours, my only choice was to take the smoking room. When I went into the room, the bedsheets were completely nasty on both sides, the Coat closet rack was on the floor and off of the wall. So no place to hang up your clothes, the TV was plugged into an extension cord that was running all the way across the room and across the bathroom sink blocking access to the bathroom sink. This room should have been completely taken out of service. When I called the front desk the rude b*** said there was nothing she could do about it because it had been 30 minutes since I checked in Which it had not been. It had only been about 10 minutes which only allowed me enough time to check the room to see what all was wrong with it. She refused to do anything about it. The property is completely nasty and I literally had to leave the room at midnight because the smell in the room made me gag. I will never stay at this property again and I would recommend anyone even considering it to just drive on down the road and go someplace else this place appears to have bedbugs also!

My room was a joke but it worked for a quick overnight stay. The sockets on the north wall did not work, they actually ran a extension cord with duct tape from the sink area to power the tv, microwave and refrigerator, the smoke detector had a bag over it, the bath tub constantly leaked water and the door knob to the bathroom was broken. This was in room 106

I was not allowed to stay after their site said they were pet friendly and they refused service due to the factor that I booked with hotels.com hotels.com shows that this hotel is pet friendly in the descriptions as I entered into the building it has a sign that it says they're not pet friendly and that they do not refund any money and that is my problem after I advise them to show them that on their site online it says in the descriptions that they are pet friendly they told me basically that they will not escalate the problem to upper management and they do not care that I need to reread the sun they will not help me out or refund so yeah be aware of this place for false advertisement as they are very not helpful when it comes to understanding when you book an appointment they need to honor it they don't believe in honoring anything I had to go find another hotel after 10 hours behind the wheel with both of my fur babies to only get into an accident almost thank God it was avoided but my car hauler got damaged now if I would have been able to stay at the hotel that I booked at that time of night none of that would have even happened so yeah highly highly recommend do not ever stay at this place if you have pets

Breakfast included, but there’s not a variety, cereal, toast, oatmeal .. i was looking forward a waffle but their waffle maker cooks waffles half way..other half is raw ..

Breakfast could be better