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SureStay by Best Western Groves
Hotels
7.0
/10
Pleasant
13 reviews
What Guests Say About Their Stay
NUBIA
10.0
/ 10
Although our room wasn't ready at check in the staff was attentive and the room was very clean.
Brandy
10.0
/ 10
Everything was very clean. The room was well stocked with anything that may be needed during stay. Front desk staff was super friendly. Bed was comfortable. The only thing that was inconvenient was the parking lot is super small. I wasn’t sure if I would be able to find a parking spot when I pulled in but after driving around I finally did. If you make the parking bigger then this place would definitely be 5 stars all the way
In the Area
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5001 East Parkway St, Jefferson County, Texas, United States, 77619
Main Facilities
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Laundry service
Parking
Elevator
24-hour Receptionist
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Available Room Types in SureStay by Best Western Groves
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SureStay by Best Western Groves Address: Map & Location
5001 East Parkway St, Jefferson County, Texas, United States, 77619
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Location
SureStay by Best Western Groves is located in area / city Jefferson County.
About SureStay by Best Western Groves
SureStay by Best Western Groves is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
SureStay by Best Western Groves is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in SureStay by Best Western Groves
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Hotel Services
- 24-hour Receptionist
- Laundry service
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
Business Facilities
- Business center
Accommodation Policy & General Information in SureStay by Best Western Groves
Important Note
- Early check-in fee: USD 25 (subject to availability)
- Late check-out fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SureStay by Best Western Groves | 50 |
Another facilities in SureStay by Best Western Groves | Others, Smoke-free area, Elevator, 24-hour Receptionist, Laundry service |
Frequently asked question in SureStay by Best Western Groves
What Time is Check In & Check Out at SureStay by Best Western Groves?
Check-in time at SureStay by Best Western Groves is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does SureStay by Best Western Groves provide breakfast?
Yes, SureStay by Best Western Groves provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of SureStay by Best Western Groves?
SureStay by Best Western Groves is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at SureStay by Best Western Groves?
SureStay by Best Western Groves has 50 rooms in total.
What do past guests say about SureStay by Best Western Groves?
SureStay by Best Western Groves is well-known for its Cleanliness, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in SureStay by Best Western Groves
Overall Ratings & Reviews SureStay by Best Western Groves
Other sources (13)
7.0
Pleasant
From 13 reviews
Cleanliness
7.0
Room Comfort
2.0
Service and Facilites
6.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews SureStay by Best Western Groves
Number of reviews per page
20
40
Top reviews
Sarah
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Like its proximity to stores and restaurant will come again
césar
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Ok
Ashley
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was comfortable
Alfonso
Business
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Pretty comfortable place to stay parking lot was small
NUBIA
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Although our room wasn't ready at check in the staff was attentive and the room was very clean.
Dana
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Check in was quick and easy. Staff very professional. Cleanliness of the hotel over all was very good. The room was nice except for a few flaws. The shelf over the desk was falling off the wall. The bathroom door would not shut. The air conditioner probably needed to be cleaned. There was a Musky smell in the air. The worst part of the room was the mattress. My husband had to sleep caddy corner in the bed because of the humongous dip, almost like a hole in the mattress.
Read More
Nicholas
Business
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
There is nothing to like. AC doesn't fully function. Very small TV for basically no TV service. Floor in room hasn't been mopped in years. Desk broken. Door have no seal on bottom so basically your room is bright from the hall light. You can hear every room's steel door SLAM shut, even from floor above. Terrible. Arrived to 5 police cara in parking lot.
Read More
Amr
Business
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Room's appliances are very cheap, and no siute case holders, I had to rest my suite case on a towel on the wooden floor. Room's AC blowing humid air only. Very careless in handling breakfast, there was almost nothing to eat in breakfast during my entire stay (4 nights), even the coffee was cold to warm. I don't recommend this hotel and i don't think i would like to stay in this hotel again
Read More
Tajrick
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Alright
David
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Everything was cool except the parking
Thi Phuong Thi
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great
Thi Phuong Thi
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great
Brandy
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Everything was very clean. The room was well stocked with anything that may be needed during stay. Front desk staff was super friendly. Bed was comfortable. The only thing that was inconvenient was the parking lot is super small. I wasn’t sure if I would be able to find a parking spot when I pulled in but after driving around I finally did. If you make the parking bigger then this place would definitely be 5 stars all the way
Read More
Richard
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Nice clean place for a quick overnight stay.
Miguel
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Muy buena opción, precio y facilities.
You’ve read all the top reviews.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews SureStay by Best Western Groves
Other sources (13)
7.0
Pleasant
From 13 reviews
Cleanliness
7.0
Room Comfort
2.0
Service and Facilites
6.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews SureStay by Best Western Groves
Number of reviews per page
20
40
Top reviews
Sarah
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Like its proximity to stores and restaurant will come again
césar
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Ok
Ashley
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was comfortable
Alfonso
Business
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Pretty comfortable place to stay parking lot was small
NUBIA
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Although our room wasn't ready at check in the staff was attentive and the room was very clean.
Dana
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Check in was quick and easy. Staff very professional. Cleanliness of the hotel over all was very good. The room was nice except for a few flaws. The shelf over the desk was falling off the wall. The bathroom door would not shut. The air conditioner probably needed to be cleaned. There was a Musky smell in the air. The worst part of the room was the mattress. My husband had to sleep caddy corner in the bed because of the humongous dip, almost like a hole in the mattress.
Read More
Nicholas
Business
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
There is nothing to like. AC doesn't fully function. Very small TV for basically no TV service. Floor in room hasn't been mopped in years. Desk broken. Door have no seal on bottom so basically your room is bright from the hall light. You can hear every room's steel door SLAM shut, even from floor above. Terrible. Arrived to 5 police cara in parking lot.
Read More
Amr
Business
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Room's appliances are very cheap, and no siute case holders, I had to rest my suite case on a towel on the wooden floor. Room's AC blowing humid air only. Very careless in handling breakfast, there was almost nothing to eat in breakfast during my entire stay (4 nights), even the coffee was cold to warm. I don't recommend this hotel and i don't think i would like to stay in this hotel again
Read More
Tajrick
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Alright
David
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Everything was cool except the parking
Thi Phuong Thi
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great
Thi Phuong Thi
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great
Brandy
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Everything was very clean. The room was well stocked with anything that may be needed during stay. Front desk staff was super friendly. Bed was comfortable. The only thing that was inconvenient was the parking lot is super small. I wasn’t sure if I would be able to find a parking spot when I pulled in but after driving around I finally did. If you make the parking bigger then this place would definitely be 5 stars all the way
Read More
Richard
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Nice clean place for a quick overnight stay.
Miguel
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Muy buena opción, precio y facilities.
You’ve read all the top reviews.
Number of reviews per page
20
40