SureStay Hotel by Best Western Ontario Airport

The area was close by a big mall, costco, and other restaurant places. Nearby airport. But our stay wasnt 100% comfortable. One of the bed needed to be changed already. Sometimes i see homeless walked by the rooms (1st floor). The toilet for some reason kept making noises and we couldnt sleep comfortably because of it.

Bathroom door way too heavy to open or closed for kids even for an adult were too heavy

Need more cleaning and better breakfast and no usb charger port availablein room. It wasn't excellent but average stay.

We had a late arrival due to weather conditions. We were met with a friendly smile and a happy personality. He was very speedy with the check in and explained where things were and what time breakfast was

Good place stay.

I liked there fridge but everything else bad breakfast was nothing like it said on here and it just was not a good hotel

Clean and surprisingly quiet even though it’s next to the freeway. I really like that they communicate by text during your stay to assist you.

Location wise it seemed nice but was not enjoyable at all , walls extremely thin , heard things that cannot be described .

Passing through and was a good last minute spot to stay at.

Interesting room access layout.

It was quiet, clean and with a car ready to get to nearby dining and shopping places. The building is older and needs a paint job on the west facing room doors. A peaceful stay. The wifi is not secure.

Staff was always nice and happy to help

The staff at the hotel was very professional.

Wonderful experience. The staff, especially the gentleman who checked me in, were all super friendly and helpful! Thank you

Fun and nice stay.

The staff were incredibly friendly and helpful, I have nothing but wonderful things to say about them! The location of the hotel was very close to the airport (about a 4-5 minute drive) and convenient, although it was a bit loud due to the proximity to the highway. There was plenty of parking. A few downsides - the room itself was quite old and although it was clean, there were definitely some old stains in the bathroom/shower/carpet, and the mattress felt like it was a bit past its lifespan. Overall convenient and affordable though.

Room was dark with old furnishing. no Iron or blow dryer. Dark blue carpets in room to hid the dirtyness. Window curtains were shabbly and frayed. Bed mattress was lumpy and uncomfortable.. Never again

Darrel at front desk is so welcoming and helpful.

I had a good stay. I’ll say that while it was an inconvenience that the parking lot was being repaved, it wasn’t the worst thing to get extra steps in. The bed was comfy, room was clean, and wifi was included. I didn’t know the breakfast was only continental, so there’s no eggs or bacon like I thought but that’s ok. The oatmeal was great with coconut. And your kitchen gal is wonderful. We had a great conversation. Check in was great, the guy that checked me in was soooooo nice. He was probably the most polite and respectful service person I’ve ever encountered and I stay all over the country at hotels.

Perfect. Would stay again. This is my second time. Service was top notch!