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The Herald by LuxUrban
Hotels
7.8
/10
Pleasant
371 reviews
What Guests Say About Their Stay
Paul
10.0
/ 10
I booked the room before reading any reviews so I was a bit apprehensive after reading some less favorable. We were given a suite on the 16th floor and found it to be pleasant. We had pillows and towels. The suite had 5 windows with excellent views. The bed was comfortable. I would gladly stay here again. It is not a “luxury” hotel but provides a lot of value at the price.
Tara
10.0
/ 10
Everything about this hotel was 10/10.
Perfect location!!
Wonderful and friendly staff!!
Only thing is when we checked in our room didn’t have any towels.
Verified traveler
10.0
/ 10
The staff at the Hotel are excellent in the customer service space. Based on some of the Hotel Challenges they manage the process exceptionally well.
In the Area
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71 W 35th St, Manhattan, New York City, New York State, United States, 10001
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Herald by LuxUrban
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71 W 35th St, Manhattan, New York City, New York State, United States, 10001
Discover More About The Herald by LuxUrban
Location
Staying at The Herald by LuxUrban is a good choice when you are visiting Midtown Manhattan.
About The Herald by LuxUrban
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at The Herald by LuxUrban will surely satisfy you with its great hospitality and affordable price.
All facilities in The Herald by LuxUrban
Others
Hotel Services
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Safety deposit box
- Elevator
Transportation
- Limo or town car service
Food and Drinks
- Bar
Connectivity
- Free WiFi
General
- Smoking area
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Herald by LuxUrban
Important Note
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 150 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at The Herald by LuxUrban | 166 |
Number of floors in The Herald by LuxUrban | 17 |
Another facilities in The Herald by LuxUrban | Luggage storage, Porter, Multilingual staff, 24-hour Receptionist, Others |
Frequently asked question in The Herald by LuxUrban
What are available facilities at The Herald by LuxUrban?
There are top facilites at The Herald by LuxUrban such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Herald by LuxUrban?
The standard check-in time at The Herald by LuxUrban is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in The Herald by LuxUrban
Other sources (371)
7.8
Pleasant
From 371 reviews
Cleanliness
8.2
Room Comfort
7.8
Service and Facilites
7.8
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Traveler Reviews The Herald by LuxUrban
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great location/ kind and helpful staff- nice rooms, but old rug and sofa, needs a little updating but more importantly- clean beds and bathroom- and a small gym; those are my top preferences and this hotel had that.
Not super quiet- but it is close to 34th street and that is a lively/touristy area. I loved the ease of getting around and to work.
Not great for working in the room if you are big on remote working and zoom meetings.
That said, I would stay here again.👍
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jane
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The welcome we received from Johnny and his colleague was amazing best we have had in USA. The room was generous to NYC standard and the location is fabulous. The wifi did not work for the entire stay (nor did the TV) no ability to make a cuppa but a great little fridge. We would definitely stay again and compared to other same range hotels I stayed on this trip in NYC it was good value. Both the men whom helped with the luggage were great. G
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Verified traveler
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
They gave us a different room because they overbooked the hotel. But that was ok cuz it was a bigger room. The room only had one towel and one soap. Although the bed and bathroom were clean the walls and sofa definitely weren’t. The price was definitely high for the facilities, but it’s good in a pinch.
Victoria
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location was great the room didn't come with towels our showered flooded our bathroom floor.
Paul
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I booked the room before reading any reviews so I was a bit apprehensive after reading some less favorable. We were given a suite on the 16th floor and found it to be pleasant. We had pillows and towels. The suite had 5 windows with excellent views. The bed was comfortable. I would gladly stay here again. It is not a “luxury” hotel but provides a lot of value at the price.
Read More
Brian
Leisure
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Room had no towels of any kind, no toilet paper, no shower curtain. One of the lamp shades was missing. I slept in my clothes and on top of the blankets. Would not recommend.
FRANCISCO
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Cool
CARLOS
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
CONVENIENT
Patricia Maria
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
You get what you pay for. A relatively clean, relatively comfortable place to sleep and that’s it. A bathroom with a bit of soap and no other amenities, no towels, shampoo, nothing. If your focus is to enjoy the city and just get some shuteye at the hotel, this is a good place for you. There are many options to shop and eat around the area and the subway entrance is right outside. The rooftop bar gives you a wonderful view of the Empire State Building so that’s a highlight. I stayed here for its availability and location as I’ve stayed in the area before. Probably won’t come back if I find a better option at a competitive price. It could have been worse, an OK place to stay.
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Elizabeth
Friends and Family
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The staff was friendly and helpful. Room was shabby, we stayed on 17th floor, a lot of ceiling damage along the window side of room. NO toiletries, or hair dryer. The pullout bed had a damaged mattress, stuffing coming out and stained. I reported it and they brought a topper while we were out. Main bed was clean and comfortable. Not worth $500 !!!
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James A
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Perfect location. Subway stations at each corner.
Great service - Fast Elevator (IYKYK) - Helpful Staff
Only complaint…couldn’t find a working phone number to call them in advance.
Shawn V
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A basic no frills hotel. Clean rooms and friendly staff. Great location that's convenient to everything with a subway ride or walking. Perfect location for first timers or those revisiting the city they love.
Tara
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything about this hotel was 10/10.
Perfect location!!
Wonderful and friendly staff!!
Only thing is when we checked in our room didn’t have any towels.
Ron
Business
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Comtrary to the Lux name, theres no sense of”lux” - what i found was LACKiNG in many aspects of my stay. The floor was soaking wet and sloppy. You can smell the damp wet carpet. No hot water, no coffee maker, no shampoo and no soap. The reception was awesome but i emailed the manager- no response i was asking for some input from them but i guess they were too busy taking other peoples money! I would stay away from this hotel.
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Vincent A
Business
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
No towels in the room, no ironing board or iron. I stayed in other Urban Lux hotels, and this was dirty and not kept up... The staff was friendly enough... it's a weird place
Verified traveler
Friends and Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We only stayed for a night but the bed was very comfortable with a city view. The room was clean with new sheets but the only thing is they never gave us any soap, shampoo, conditioner, toothbrush. The other hotels I have stayed always had them in the bathroom and we didn’t have to ask for them. Good thing I packed some. Anyway, it’s a cheap hotel so I’m not even mad.
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Verified traveler
Business
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Sterile hallways, bare bones offerings, no towel, no pillow
Jessica
Leisure Family
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I would give this hotel 0 stars if I could. It was dirty, unsafe, and simply terrifying. There were no towels, we tried to call and the phones don't work, we went to the desk to ask for towels and the attendant checked a FILING CABINET!! They then said they had no house keeping supplies. Do not stay here if you value your life.
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Rito
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The is
Richard
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I had to check in very late at night, I went right to bed. In the morning I realized there were no towels in my room. The room phone had designated buttons for various services, but would not connect to the front desk, to the cleaning, to the manager...to anything! The room had no coffee maker, not even any cups of any kind. I spoke to the nice fellow at the front desk and he told me the staff has been complaining to management for a very long time, they hear these kinds of complaints every day.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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