The Lismore Eau Claire - a DoubleTree by Hilton

The hotel was verry nice although it is in down town and our view from our window was an empty lot. The restaurant and bar are in the hotel and that is very convenient. However it’s primarily vegan which we are not. The spices and sauces on the food were intense and foreign to us and thus we really didn’t like the dinners we ate. The wait staff was great. Probably a one time deal for us.

The only issue I had with the stay were the pillows. Bring your own if you don't like super soft ones.

Loved the view! Everything was excellent. The room was clean, the bed and pillows were comfy. Staff was always friendly. The coffee shop opened at 6am every day and had a great variety. The restaurant had great drinks and the food was fantastic.

Great spot, cool town

Great stay

Great location. Quiet room. Great staff.

The gentleman that was working when I stopped to see if I could check in was nice. But the man that was here and actually checked me in around 3:40, Jake was so attentive! Helped me out was all about service and was all around welcoming! When I came back to Hotel around 12:40 the night clerk was condescending when I didn’t quite get how to open the night door. When I went down later to ask if he had a spoon first while he was on the computer and ignored me for a while so I didn’t say anything and then he looked at me, stood and looked at me like what do you want didn’t say anything I said do you have a spoon and he said yeah and handed it to me and I said what’s your name he answered-I didn’t understand him. I said excuse me what did you say your name is. Arrogant and a turn off! Thanks flor asking! Kristi Wilson

New, fresh, friendly staff

The hotel rooms need a refresh; the rooms are outdated, the hallways need new carpeting, the rooms lack refinement and personality, and the carpet needs to be shampooed. The staff was very friendly and welcoming. The restaurant was excellent. I am sure when it opened, it was a boutique hotel, but not a lot has been done since, especially in the rooms. However, the lobby was nice and up-to-date. Spend some money on updating the rooms

Close to concert venue.

Very nice place, well maintained

Clean and quiet.

Really nice staff! Comfortable atmosphere. Clean room. Bed was to hard for my liking.

Friendly staff, dining options adequate at best

Great front desk lady. I made my reservation for the wrong day. She was so helpful in getting it straightened out.

We went for breakfast in the morning and the tables next to the windows were dusty and dirty

They refused to closeout my credit card after payment for parking, I lost $43

I'm very angry! When I used Travelocity to book my stay on 4/2/2025 my total after room and taxes was $480 for the two nights. When I got to the hotel they inflated my price and I was charged $542.62. I have proof of both totals and when I tried to get help at the Lismore to correct the problem they told me it wasn't their issue and I needed to work with Travelocity to get my money back. They didn't offer to help and just charged me what they wanted.

Great location. But price over the top. $200 per night. Poor instructions on where to park (failed to mention ABOVE LEVEL A!) oops. Parked there and couldn’t use the hotel parking elevator. Grimy stair well access only. Room refrigerator didn’t work. Unisex bathroom near lobby “Out of Order”. Staff not well trained. I wouldn’t stay here again.

Lismore is great anytime I stay in Eau Claire. But my re