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The Lodge at Banner Elk
Hotels
8.4
/10
Very Good
974 reviews
What Guests Say About Their Stay
Janine
10.0
/ 10
Room smelled a little musty from the carpet but otherwise the room was very clean.
Ken
10.0
/ 10
This hotel is old but really well-maintained. The landscaping is very nice with lush grass and attractive flower beds. We stayed there 20 years ago when our children were little for a ski trip. The rooms have not changed much in appearance (simple interiors) but everything was super clean, beds were very comfortable and there were a variety of pillow types to meet our preferences. We were in town for a wedding and it was perfect for a quick overnight. I would recommend this BW to travelers looking for safe, quiet, clean and reasonably priced accommodations! Breakfast buffet offered many selections and was refreshed by staff to ensure quality experience. Every staff member we encountered was friendly and very helpful! You can't beat NC Mountain Hospitality!
Michael
10.0
/ 10
Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
In the Area
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1615 Tynecastle Highway, Avery County, North Carolina, United States, 28604
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in The Lodge at Banner Elk
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The Lodge at Banner Elk Address: Map & Location
1615 Tynecastle Highway, Avery County, North Carolina, United States, 28604
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Location
Staying at The Lodge at Banner Elk is a good choice when you are visiting Avery County.
About The Lodge at Banner Elk
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at The Lodge at Banner Elk will surely satisfy you with its great hospitality and affordable price.
All facilities in The Lodge at Banner Elk
Others
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Barbecue
- Picnic area
- Garden
General
- Fireplace in lobby
- Banquet
- Parking
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Kids and Pets
- Babysitting
Family-friendly Facilities
- Children games
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Lodge at Banner Elk
Important Note
- Pet fee: USD 60 per accommodation, per day (maximum USD 1799 per stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
- Swimming pool
- Exterior
- Select guestrooms
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Lodge at Banner Elk | 100 |
Number of floors in The Lodge at Banner Elk | 2 |
Another facilities in The Lodge at Banner Elk | Meeting facilities, Conference room, Business center, Conference rooms, Computer station |
Frequently asked question in The Lodge at Banner Elk
What are available facilities at The Lodge at Banner Elk?
There are top facilites at The Lodge at Banner Elk such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Lodge at Banner Elk?
Check-in time at The Lodge at Banner Elk is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Lodge at Banner Elk provide breakfast?
Yes, The Lodge at Banner Elk provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Lodge at Banner Elk?
The Lodge at Banner Elk is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Lodge at Banner Elk have?
The Lodge at Banner Elk has 2 floors.
See All
More Reviews from Other Guests in The Lodge at Banner Elk
Overall Ratings & Reviews The Lodge at Banner Elk
Other sources (974)
8.4
Very Good
From 974 reviews
Cleanliness
8.8
Room Comfort
8.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Lodge at Banner Elk
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Pool is closed breakfast just ok very friendly people had to ask for tp everyday
Ann
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Pool was unexpectedly closed. Hotel rooms could use an upgrade. Beds are comfortable. Check-in staff were pleasant and managed an early check-in for us. When I requested a change in the tv station during breakfast from espn to a morning news show I was told that it wasn’t possible due to a “different system “ and that an sports station was acceptable to all. I was irritated by this response.most breakfast rooms show one of the major network morning news programs. It appears that the hotel has been sold recently and is no longer a best western.
Read More
Robert
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location of the property was excellent. The facility has aged poorly. The AC unit was extremely loud and difficult to sleep through when it started. The refrigerator started alarming in the middle of the night. Bedding was at best eh. Breakfast was below mediocre. Would not stay there again with all of the other options on Sugar and Beech Mountain.
Read More
Janine
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room smelled a little musty from the carpet but otherwise the room was very clean.
Verified traveler
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Mary Luzbella
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff are very accommodating and nice.
William
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice spot for an overnight. Clean room easy check in
Ken
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel is old but really well-maintained. The landscaping is very nice with lush grass and attractive flower beds. We stayed there 20 years ago when our children were little for a ski trip. The rooms have not changed much in appearance (simple interiors) but everything was super clean, beds were very comfortable and there were a variety of pillow types to meet our preferences. We were in town for a wedding and it was perfect for a quick overnight. I would recommend this BW to travelers looking for safe, quiet, clean and reasonably priced accommodations! Breakfast buffet offered many selections and was refreshed by staff to ensure quality experience. Every staff member we encountered was friendly and very helpful! You can't beat NC Mountain Hospitality!
Read More
Michael
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Crystal A
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful place to stay.
George
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Completely average.
brenda
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The worst thing about this hotel was lack of elevator. As an older couple, lugging bags upstairs was annoying and unsafe. We should’ve requested a 1st floor room.
Sheila
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Rose
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Shelley
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Friendly employees and very helpful
Martin
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Best Western Banner Elk turned us away from their door because we live under 30 miles away. We wanted to be in banner elk to see my nine-month old grandson as my son’s family were passing through the area. My wife and I are retired, in our sixties and not used to such stupid BS. We do still love Hotels.Com as are travel app.
jason
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
As advertised. Nice mountain resort. May need
Thomas
Leisure
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Construction added tile to upstairs making the stair height taller - trip hazard!
Devesh
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice small hotel near the Sugar Mountain SKI resort.
Billy Jo
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great place.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Lodge at Banner Elk
Other sources (974)
8.4
Very Good
From 974 reviews
Cleanliness
8.8
Room Comfort
8.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Lodge at Banner Elk
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Pool is closed breakfast just ok very friendly people had to ask for tp everyday
Ann
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Pool was unexpectedly closed. Hotel rooms could use an upgrade. Beds are comfortable. Check-in staff were pleasant and managed an early check-in for us. When I requested a change in the tv station during breakfast from espn to a morning news show I was told that it wasn’t possible due to a “different system “ and that an sports station was acceptable to all. I was irritated by this response.most breakfast rooms show one of the major network morning news programs. It appears that the hotel has been sold recently and is no longer a best western.
Read More
Robert
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location of the property was excellent. The facility has aged poorly. The AC unit was extremely loud and difficult to sleep through when it started. The refrigerator started alarming in the middle of the night. Bedding was at best eh. Breakfast was below mediocre. Would not stay there again with all of the other options on Sugar and Beech Mountain.
Read More
Janine
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room smelled a little musty from the carpet but otherwise the room was very clean.
Verified traveler
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Mary Luzbella
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff are very accommodating and nice.
William
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice spot for an overnight. Clean room easy check in
Ken
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel is old but really well-maintained. The landscaping is very nice with lush grass and attractive flower beds. We stayed there 20 years ago when our children were little for a ski trip. The rooms have not changed much in appearance (simple interiors) but everything was super clean, beds were very comfortable and there were a variety of pillow types to meet our preferences. We were in town for a wedding and it was perfect for a quick overnight. I would recommend this BW to travelers looking for safe, quiet, clean and reasonably priced accommodations! Breakfast buffet offered many selections and was refreshed by staff to ensure quality experience. Every staff member we encountered was friendly and very helpful! You can't beat NC Mountain Hospitality!
Read More
Michael
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Crystal A
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful place to stay.
George
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Completely average.
brenda
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The worst thing about this hotel was lack of elevator. As an older couple, lugging bags upstairs was annoying and unsafe. We should’ve requested a 1st floor room.
Sheila
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Rose
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Shelley
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Friendly employees and very helpful
Martin
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Best Western Banner Elk turned us away from their door because we live under 30 miles away. We wanted to be in banner elk to see my nine-month old grandson as my son’s family were passing through the area. My wife and I are retired, in our sixties and not used to such stupid BS. We do still love Hotels.Com as are travel app.
jason
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
As advertised. Nice mountain resort. May need
Thomas
Leisure
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Construction added tile to upstairs making the stair height taller - trip hazard!
Devesh
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice small hotel near the Sugar Mountain SKI resort.
Billy Jo
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great place.
Number of reviews per page
20
40