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The Plaza Hotel Columbus at Capital Square
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The Plaza Hotel Columbus at Capital Square
Hotels
7.4
/10
Pleasant
957 reviews
What Guests Say About Their Stay
Michael
10.0
/ 10
It was definitely a great experience!! The staff was friendly and welcoming!! We will definitely be back again!!
Isabelle
10.0
/ 10
We came to Columbus for a concert and this was so conveniently located, the room was comfortable and clean! Overall, a great experience! Would stay there again!
Ronald
10.0
/ 10
The place is really nice. Altho. I really hate offsite parking. I wish i would have known in advance.
In the Area
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75 E State St, Franklin County, Ohio, United States, 43215
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Plaza Hotel Columbus at Capital Square
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What's around The Plaza Hotel Columbus at Capital Square
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75 E State St, Franklin County, Ohio, United States, 43215
Discover More About The Plaza Hotel Columbus at Capital Square
Location
The Plaza Hotel Columbus at Capital Square is located in area / city Franklin County.
About The Plaza Hotel Columbus at Capital Square
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Plaza Hotel Columbus at Capital Square exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at The Plaza Hotel Columbus at Capital Square.
All facilities in The Plaza Hotel Columbus at Capital Square
Others
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Conference rooms
- Computer station
- Business center
General
- Fireplace in lobby
- Banquet
- Ballroom
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Souvenir shop
- ATM/Banking
Things to Do
- Garden
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Plaza Hotel Columbus at Capital Square
Important Note
- Fee for full breakfast: approximately USD 15 to 25 per person
- Nearby parking fee: USD 17 per day (1001 ft away)
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Plaza Hotel Columbus at Capital Square | 403 |
Number of floors in The Plaza Hotel Columbus at Capital Square | 22 |
Another facilities in The Plaza Hotel Columbus at Capital Square | Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage |
Frequently asked question in The Plaza Hotel Columbus at Capital Square
What are available facilities at The Plaza Hotel Columbus at Capital Square?
There are top facilites at The Plaza Hotel Columbus at Capital Square such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Plaza Hotel Columbus at Capital Square?
The standard check-in time at The Plaza Hotel Columbus at Capital Square is starting from From 16:00 while the latest check-out time is at Before 12:00
Does The Plaza Hotel Columbus at Capital Square provide breakfast?
Yes, The Plaza Hotel Columbus at Capital Square provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Plaza Hotel Columbus at Capital Square
Other sources (957)
7.4
Pleasant
From 957 reviews
Cleanliness
7.8
Room Comfort
8.0
Service and Facilites
8.0
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Traveler Reviews The Plaza Hotel Columbus at Capital Square
Number of reviews per page
20
40
Top reviews
Kelly
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
It’s was just okay, for the price you pay you would think the room would have a fridge and microwave but it doesn’t. The rooms are pretty dated could use some updates. Bed was comfy. Window was dirty. The restaurant was boring. The front desk made me show proof of my breakfast add on which was a little inconvenient I would think that would be on file. I suppose I paid for the convenience of being close to the theatre to stay here. Also the air conditioning barely works. Room was not very comfortable.
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Michael
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
It was definitely a great experience!! The staff was friendly and welcoming!! We will definitely be back again!!
Isabelle
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We came to Columbus for a concert and this was so conveniently located, the room was comfortable and clean! Overall, a great experience! Would stay there again!
Ronald
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The place is really nice. Altho. I really hate offsite parking. I wish i would have known in advance.
Leti
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
As a Cap City participant, I requested a view of the backyard Venue. We were given the opposite side. Convenient location gives 4 stars. The desk clerk was very polite
Carrie
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This stay was a surprise for my husband when i bought tickets to the Neil Diamond musical 'A Beautiful Noise'. The check in was uneventful and smooth. It took a little longer than it probably should only because the only front desk associate, Tabitha, was handling a line of people by herself. But she rocked it out like it was nothing! The hotel was very clean. We booked a corner room with a city view. The room was very clean and comfortable. The view from the room was very pretty, especially at night. No refrigerator, microwave, or iron. I forgot my hair dryer and tried to use the one in the room but it didn't work. We tried to have dinner at the restaurant but didn't stay. We were seated by a lady that seemed to be cleaning a part of the dining area. She also brought us menus and water. We eventually left and went to a different restaurant after waiting 10 minutes for a server. Overall, we would stay here again just based on the proximity to the Ohio Theater and the service outside of the resaurant.
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Choya
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
close to event we were attending
VICTOR
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Close to our Theater. But had to park off site
Gareth
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Loved it's proximity to the capitol, parks, theater, and dining. Loved our view from the 17th floor. I like that breakfast went until 11 and checkout was 12.
Did not like the air conditioning not working and it being 83° in the room. That combined with the extremely rough bedding made sleeping miserable. The toilet paper might as well have been sand paper, and there was no lotion provided which was unusual for a hotel. Parking was expensive. Service was rude when we requested extra pillows, arguing we were calling from a different room. I had to wait outside our room until I saw the person trying the one they claimed we were in so I could go get the pillows.
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Sheri
Business with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff was amazing and rooms were perfectly clean.
Ron
Business
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Not well marked so didn’t see entrance on first pass
Josh
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Got back to the hotel & had no hot water after returning from a wedding... the ac in the room barely worked and so it was hot as can be. The name on the building says Sheraton... so that was confusing when we got there. But the employees were nice.
Ahab
Business
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
My issues began when I first walked into my first room. The dresser that had the TV on it, was pulled out from the wall, like someone had been working on it. Also, the TV did not actually work at all. There was also no desk chair at for the desk. I was there on a work trip and had to sit on a bench to work. Eventually the staff helped by giving me a new room that had a working TV and desk chair.
Aside from that, the rooms and everything in them was old, outdated, weathered and not inviting. There were mismatched painted sections of the wall that was very off-putting and also made the rooms feel dirty and dingy. My blinds wouldn't full open due to out of place and extra long screws that were rigged up to hold them to the tracks.
Overall it was a very unpleasant stay.
The staff was very friendly though.
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David
Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The bed was really comfortable and the staff were really nice and accommodating.
Roberto
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Highly recommended!
Kevin
Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I stayed at The Plaza Hotel Columbus at Capitol Square for 6 nights in February to March 2025.
Friendly, efficient front desk staff.
Room was clean and spacious had mini fridge, microwave and coffee maker. Multiple plugs and charging ports all around the room for you convenience.
Just a short Uber away from most places you'd need to reach including just 15 minutes from the airport.
The only negative with my room was a noisy heater which would kick in every few minutes to maintain my room temperature.
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Trent
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lackluster room but clean and very very good staff
Robert
Business
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Very disappointed. The room had no heat, the shower took awhile to get hot water, mold in the bathroom, and the cold air blew all night causing the windows to have percipitation. The smell in the room was almost unbearable. They were able to change us to another room , wasn’t much better, but did have heat.
Erich
Friends and Family
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Old, outdated, not worth the cost they charge for room a night, not gross dirty but not clean.
Did not have hot water for the shower Sunday morning.
Staff was nice however.
Caitlin
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The staff was friendly. However, the shower did not have hot water, and the Internet was out the entire stay
Number of reviews per page
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40
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