The Westin Chicago River North

Hotels
9.0
/10
Exceptional
984 reviews

What Guests Say About Their Stay

Sarah
10.0
/ 10
My kids had a women sneak onto the elevator and follow them to their room. Thankfully there were adults with them but she definitely had singled them out.
Neal
10.0
/ 10
My stay was amazing. Very nice hotel and I will definitely stay here again.
Marion
10.0
/ 10
Nice large rooms. Good bar. Buffet breakfast was good. Blue Mercury and CVS steps away for supplies. Super close to the riverfront where you can have a long stroll or go for a run. As well as a view of the river - was right across from the House of Blues so could see if there was a line up! Overall great location. Would definitely stay there again.
In the Area
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320 N Dearborn St, Chicago, Cook County, Illinois, United States, 60654

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Westin Chicago River North is a good choice when you are visiting Chicago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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320 N Dearborn St, Chicago, Cook County, Illinois, United States, 60654
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Discover More About The Westin Chicago River North

Location


Staying at The Westin Chicago River North is a good choice when you are visiting Chicago.

About The Westin Chicago River North

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin Chicago River North exclusively for you.

The Westin Chicago River North is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Westin Chicago River North.

All facilities in The Westin Chicago River North

Others The Westin Chicago River North
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

General

  • Banquet
  • Ballroom
  • Terrace

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin Chicago River North

Important Note
  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.22 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Chicago River North
445
Number of floors in The Westin Chicago River North
20
Another facilities in The Westin Chicago River North
Laundry service, Multilingual staff, Wedding service, Express check-out, Porter

Frequently asked question in The Westin Chicago River North

What are available facilities at The Westin Chicago River North?
There are top facilites at The Westin Chicago River North such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Chicago River North?
The standard check-in time at The Westin Chicago River North is starting from From 16:00 while the latest check-out time is at Before 12:00
Does The Westin Chicago River North provide breakfast?
Yes, The Westin Chicago River North provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Westin Chicago River North

9.0
Exceptional
From 983 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

9.0

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Traveler Reviews The Westin Chicago River North

Number of reviews per page
20
40
Top reviews
Jasmine
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice property. Walkable area.
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we checked in the front desk staff was not very personable. We have stayed here 3-4 times and that was very unusual.
Kate
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The property is definitely dated. The bathroom had the most wear. Visible cobwebs along the ceiling molding in our room. Overall, it wasn’t terrible but definitely nothing special.
Jacob
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Paid for river view..have a sidewalk view..
Brett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great spot.
Suresh Kumar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice property close to the river
Jeremy
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Multiple hundreds worth charged at the bar when I was not even in the hotel. Hotel claims it was an inadvertent mischarge from another guest and would be corrected. I had to prove my identity to buy a drink and snack from their convenience area, so not sure how they can make that mistake at the bar. Still waiting for my refund. The charges were immediate, so where's my refund?
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Sarah
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My kids had a women sneak onto the elevator and follow them to their room. Thankfully there were adults with them but she definitely had singled them out.
carol
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had an issue with the cool air in our room not working. Apparently most the building was affected because they were trying to change the system over for the warm season. Our room was 76 plus very humid the whole time and it was 65-70 outside. We requested a room change which we did get but it was no better. We requested a fan and was put on the waitlist (#20 in line). Very difficult to sleep each night. They did provide a small credit but not nearly enough with the sweltering room.
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Neal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My stay was amazing. Very nice hotel and I will definitely stay here again.
Anthony
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The Westin is a very lovely hotel with amazing staff!!
CHRISTINA
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I didn’t like that we upgraded for a river view and barely even had a partial view. Very disappointing.
Marion
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice large rooms. Good bar. Buffet breakfast was good. Blue Mercury and CVS steps away for supplies. Super close to the riverfront where you can have a long stroll or go for a run. As well as a view of the river - was right across from the House of Blues so could see if there was a line up! Overall great location. Would definitely stay there again.
Read More
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Check in was easy and very friendly. Staff was ready to help in any way. This was the first hotel we stayed in since 2020 that we felt was properly staffed with helpful and happy people.
Rachel
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Beautiful hotel. Staff was very friendly. Check in was a breeze. Wifi was only included in our stay because we were marriott members orherwise there would have been a charge. Our room on the 10th floor had a beautiful view of the city.
Marlitha
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent
oliver
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Safe
Adilene
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

My only complaint was that the shower/tub was dirty. There was hair on the tub and hair on the wall.
Gianna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was nice, a little dated but not super dated. The rooms were spacious enough. Clean. And walkable to a lot. We throughly enjoyed our stay here!
Eric
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was overall very good. I did check out one day earlier and asked for a one day refund. The hotel advised I should contact Expedia as I booked through you. Please advise… It would be nice to get that last night back!
Number of reviews per page
20
40

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Others 4 The Westin Chicago River North

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.