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The Westin Dallas Downtown
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The Westin Dallas Downtown
Hotels
8.4
/10
Very Good
942 reviews
What Guests Say About Their Stay
Sunday
10.0
/ 10
Check-in was seamless, and the valet team stole the show — funny, personable, and still professional. My son’s favorite? "The Sheriff," as he called him, who turned a simple arrival into a highlight of our trip. (Ask him!)
Capricia
10.0
/ 10
Loved our stay. Breakfast was mid but i ate the Buffet, kids ordered off the menu and said it was good. Several dining options nearby that were pretty good. The valet service was excellent. Those guys worked really hard. Rooms clean. Elevator clean. I would definitely stay again.
Riva
10.0
/ 10
We loved our stay. The only issue we had was the shower didn’t work, however it was addressed. Beautiful!
In the Area
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1201 Main St, Valet Entrance: 1220 Elm St, Dallas County, Texas, United States, 75202
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Westin Dallas Downtown
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Per room per night (excl. taxes & fees)
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What's around The Westin Dallas Downtown
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1201 Main St, Valet Entrance: 1220 Elm St, Dallas County, Texas, United States, 75202
Discover More About The Westin Dallas Downtown
Location
The Westin Dallas Downtown is a hotel in a good neighborhood, which is located at Dallas County.
About The Westin Dallas Downtown
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Westin Dallas Downtown exclusively for you.
Get precious and unforgettable moment during your stay at The Westin Dallas Downtown.
All facilities in The Westin Dallas Downtown
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
Things to Do
- Shops
- Romantic proposal packages
- Indoor pool
- Library
General
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
Food and Drinks
- Bar
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- Grocery
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Westin Dallas Downtown
Important Note
- Fee for buffet breakfast: approximately USD 24.95 for adults and USD 24.95 for children
- Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
- Fee for in-room wired internet: USD 14.95 per night (rates may vary)
- Self parking fee: USD 30 per night
- Valet parking fee: USD 45 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 200.00 per accommodation, per stay
- 0.821 percent destination fee will be charged
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The valet parking entrance is located at 1200 Elm Street.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Westin Dallas Downtown | 326 |
Number of floors in The Westin Dallas Downtown | 32 |
Another facilities in The Westin Dallas Downtown | Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage |
Frequently asked question in The Westin Dallas Downtown
What are available facilities at The Westin Dallas Downtown?
There are top facilites at The Westin Dallas Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Dallas Downtown?
The standard check-in time at The Westin Dallas Downtown is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Westin Dallas Downtown provide breakfast?
Yes, The Westin Dallas Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Westin Dallas Downtown
Other sources (942)
8.4
Very Good
From 942 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
8.6
Service and Facilites
8.4
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Traveler Reviews The Westin Dallas Downtown
Number of reviews per page
20
40
Top reviews
Sunday
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Check-in was seamless, and the valet team stole the show — funny, personable, and still professional. My son’s favorite? "The Sheriff," as he called him, who turned a simple arrival into a highlight of our trip. (Ask him!)
Dylan
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff was very unprofessional, and seemed to be horribly trained. The room was filthy and not to mention half of the stuff didn’t work. This was the worst hotel experience I had ever experienced. Will not be returning to the Westin!
Ron
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel was easy to locate.
The interior was dark and dingy.
The staff was friendly.
The maintenance director should be fired!
The room door electronic lock was missing the face plate. The bathroom sink stopper would not stay open. We had to hold it open to drain. The room safe had dead batteries. All of this can be easily corrected/prevented with a little attention to detail when preparing rooms before customer arrival. Very disappointing.
The front desk staff were quick to address our needs but again, this wasn’t their job. Our entire stay would have been 5 star rating but attention to detail is clearly not a priority.
Read More
Capricia
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved our stay. Breakfast was mid but i ate the Buffet, kids ordered off the menu and said it was good. Several dining options nearby that were pretty good. The valet service was excellent. Those guys worked really hard. Rooms clean. Elevator clean. I would definitely stay again.
Michele
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff was amazing. The surrounding area is a typical downtown full of flavorful characters. You just need to have a friend with you
luis
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good
Holly
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great stay!
lisa
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was in the heart of downtown, easy to find and well kept
Mary
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Incredible views
Marcus
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazing Property!
crystal
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great
Riva
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We loved our stay. The only issue we had was the shower didn’t work, however it was addressed. Beautiful!
Micah J
Leisure
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room look like a brawl happened in there. Wood missing off of side tables and tray.. dirty carpet and scratches and scuffs … did not feel like I was in a Westin. Shower was awesome
Corey
Business and Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Room was nice
Food wasn't good
Tamila
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very efficient, clean, and well-managed
Marisa
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We had no AC through the night, 75 to 80 in the room. Only hot water, kids unable to shower.
Andrew
Business
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Business trip to attend a couple conferences. The room was more than adequate for my needs. The work out room is not extensively equipped, but enough to keep in motion and I like that it’s on the top floor.
Edward
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
V
Verified traveler
Friends and Family
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We were bumped to a king sized bed and pul out couch due to booking with a third party. We NEVER received linen for the couch despite multiple calls and visits to the front desk - received sheets, no blankets or pillows across three nights. We also paid for buffet breakfast, but the hotel does not offer buffet - only restaurants. Terrible service. Refund our paid in advance buffet stay, please.
Read More
Cobe
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Perfect
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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