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Tru by Hilton Charlotte Airport Lake Pointe
Hotels
9.0
/10
Exceptional
1,019 reviews
What Guests Say About Their Stay
Brittany
10.0
/ 10
The property and staff met my needs. I just wish there were more eatery and activity options nearby. 9/10 recommend
Susan
10.0
/ 10
This was the best hotel stay possible for 3.5 hour stay. We got in late for a layover. The night manager was amazing. She very clearly explained how to get the shuttle from the airport and then got us in a room quickly when we arrived. Getting that kind of service when you are too tired to function is priceless. Shuttles were on time, so no stress there. The room was clean and the bed was comfortable. We actually got some sleep. Wish we could have enjoyed it longer!
Kim
10.0
/ 10
Quick overnight bc of cancelled flight. Does the job. Friendly staff, clean. Free shuttle a plus
In the Area
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2227 Cascade Point Blvd, Suite B, Mecklenburg County, North Carolina, United States, 28208
Main Facilities
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AC
24-Hour Front Desk
Parking
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Available Room Types in Tru by Hilton Charlotte Airport Lake Pointe
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Tru by Hilton Charlotte Airport Lake Pointe Address: Map & Location
2227 Cascade Point Blvd, Suite B, Mecklenburg County, North Carolina, United States, 28208
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Location
Tru by Hilton Charlotte Airport Lake Pointe is located in area / city Mecklenburg County.
About Tru by Hilton Charlotte Airport Lake Pointe
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tru by Hilton Charlotte Airport Lake Pointe.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Tru by Hilton Charlotte Airport Lake Pointe is the right place to stay.
All facilities in Tru by Hilton Charlotte Airport Lake Pointe
Others
Things to Do
- Fitness center
- Health club
Transportation
- Airport transfer
- Parking with surcharge
In-room Facilities
- Hairdryer
- TV
Kids and Pets
- Babysitting with surcharge
Food and Drinks
- Breakfast
General
- AC
Public Facilities
- Room service
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Tru by Hilton Charlotte Airport Lake Pointe
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
$75/stay for 1-4 night stays, $125/stay for 5+ night stays 2 pets max dogs or cats only
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Tru by Hilton Charlotte Airport Lake Pointe | 108 |
Number of floors in Tru by Hilton Charlotte Airport Lake Pointe | 6 |
Another facilities in Tru by Hilton Charlotte Airport Lake Pointe | Fitness center, Health club, Airport transfer, Parking with surcharge, Hairdryer |
Frequently asked question in Tru by Hilton Charlotte Airport Lake Pointe
What are available facilities at Tru by Hilton Charlotte Airport Lake Pointe?
There are top facilites at Tru by Hilton Charlotte Airport Lake Pointe such as AC, 24-Hour Front Desk, Parking. (some may require extra charges)
What Time is Check In & Check Out at Tru by Hilton Charlotte Airport Lake Pointe?
Check-in time at Tru by Hilton Charlotte Airport Lake Pointe is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Tru by Hilton Charlotte Airport Lake Pointe provide breakfast?
Yes, Tru by Hilton Charlotte Airport Lake Pointe provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Tru by Hilton Charlotte Airport Lake Pointe?
Tru by Hilton Charlotte Airport Lake Pointe is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Tru by Hilton Charlotte Airport Lake Pointe have?
Tru by Hilton Charlotte Airport Lake Pointe has 6 floors.
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More Reviews from Other Guests in Tru by Hilton Charlotte Airport Lake Pointe
Other sources (1,019)
9.0
Exceptional
From 1,019 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.2
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Traveler Reviews Tru by Hilton Charlotte Airport Lake Pointe
Number of reviews per page
20
40
Top reviews
Brittany
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property and staff met my needs. I just wish there were more eatery and activity options nearby. 9/10 recommend
Susan
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This was the best hotel stay possible for 3.5 hour stay. We got in late for a layover. The night manager was amazing. She very clearly explained how to get the shuttle from the airport and then got us in a room quickly when we arrived. Getting that kind of service when you are too tired to function is priceless. Shuttles were on time, so no stress there. The room was clean and the bed was comfortable. We actually got some sleep. Wish we could have enjoyed it longer!
Read More
marjorie
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The area was nice and safe. The hotel was ok as well. The staff was nice.
The ac unit was loud and I didn’t like paying for parking. If you are a guest staying at the hotel, you shouldn’t have to pay for parking
Mitchell
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great
Eduardo
Business with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was excellent!
100% recommended
Susan
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was most convenient to have the shuttle for our airport pick-up.
Kim
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Quick overnight bc of cancelled flight. Does the job. Friendly staff, clean. Free shuttle a plus
morgan
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Comfortable and new
Smit
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Parking charge was not mentioned on the website.
Room was not clean.
Char has some dust of the food.
Lisa
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Airport shuttle - he was very friendly and helpful -
Teresa
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Breakfast was great!
Brittany
Business
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
First, I’ve never stayed in a hotel that you had to pay for parking so that was a little disappointing. That should be something that I get when I stay with the hotel. I was also disappointed that there is no coffee maker in the room and that a mattress topper Was my blanket.
Leslie
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Here to visit family and to go to a concert with a friend.
Crystal
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
During my visit, I encountered some challenges with my reservation that led to an interaction with the staff and particulary the hotel manager. There is an opportunity for further training in customer service for that team, particularly in handling reservation issues. Effective communication in these situations is crucial, and with additional training, the staff could better manage such scenarios, ensuring guests feel valued and understood.I felt like I and my daughter were repremanded by the hotel manager. He must have had a very bad day. We will not stay at this location in the future.
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Colleen
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Would stay here again. 10/10 clean , quiet hotel . This property doesn’t accept chime keep that in mind when booking . Also you have to pay parking at this hotel .
Kalen
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Tru hotel in Charlotte was amazing and very clean, exciting, and a place for rest.
Ryann
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very cool, clean, friendly!
Renee
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was amazing
Sheila
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Close to interstate and a wedding venue I attended. The room was clean and the hotel was not noisy.
Jonathan
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
My family stayed here for a long overnight connection. The facility itself was nice and the employees were pleasant. They advertise they have a bar, which is there but my family checked in at 8pm and they were closed. Also there are no restaurants near this place so if I am ever coming through charlotte again and need an overnight stay it wont be here.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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