Tru By Hilton San Antonio At The Rim, Tx

Hotels
8.8
/10
Very Good
758 reviews

What Guests Say About Their Stay

Monica
10.0
/ 10
From the friendly smile upon arrival to the ease of checkout, I appreciate the great stay we had at Tru in San Antonio. For a non refundable fee of $50, they allowed my dog to stay in our room. The lobby has coffee around the clock and a family friendly sitting area with TVs and a pool table. Breakfast is complimentary and comparable to other hotels that offer the same standard items - eggs, sausage, oatmeal and pastries. The rooms are clean and comfy. The bathrooms are well lit with roomy showers that look new. The parking lot feels safe. I wish they’d fence the doggie area and refill the doggie bag dispensers. The location is perfect. That just about sums it up. I will definitely return.
Nancy
10.0
/ 10
Very well organized and convenient. Elderly so loved walk in shower. Extremely helpful staff. An excellent stay!
Maricela
10.0
/ 10
Close to everything we needed, la cantera shops, target, crumbl cookies, aeropuerto
In the Area
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5639 Rim Pass, Bexar County, Texas, United States, 78257

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Tru By Hilton San Antonio At The Rim, Tx is located in area / city Bexar County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tru By Hilton San Antonio At The Rim, Tx

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5639 Rim Pass, Bexar County, Texas, United States, 78257
Others Tru By Hilton San Antonio At The Rim, Tx
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Discover More About Tru By Hilton San Antonio At The Rim, Tx

Location


Tru By Hilton San Antonio At The Rim, Tx is located in area / city Bexar County.

About Tru By Hilton San Antonio At The Rim, Tx

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Tru By Hilton San Antonio At The Rim, Tx is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Tru By Hilton San Antonio At The Rim, Tx

Others Tru By Hilton San Antonio At The Rim, Tx
Others

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

General

  • Smoking area
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Tru By Hilton San Antonio At The Rim, Tx

Important Note
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Tru By Hilton San Antonio At The Rim, Tx
106
Another facilities in Tru By Hilton San Antonio At The Rim, Tx
Others, Safety deposit box, Smoking area, Parking, Breakfast

Frequently asked question in Tru By Hilton San Antonio At The Rim, Tx

What are available facilities at Tru By Hilton San Antonio At The Rim, Tx?
There are top facilites at Tru By Hilton San Antonio At The Rim, Tx such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tru By Hilton San Antonio At The Rim, Tx?
The standard check-in time at Tru By Hilton San Antonio At The Rim, Tx is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Tru By Hilton San Antonio At The Rim, Tx provide breakfast?
Yes, Tru By Hilton San Antonio At The Rim, Tx provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Tru By Hilton San Antonio At The Rim, Tx

8.8
Very Good
From 758 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

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Traveler Reviews Tru By Hilton San Antonio At The Rim, Tx

Number of reviews per page
20
40
Top reviews
Iris
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location and helpful employees
Steve
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very nice. The rooms were large and clean. The breakfast had good options. My only complaint is I picked this property because of the electric chargers. The hotel needs to specify on its website that the chargers are Tesla and not the universal ones. I was not able to use the chargers For that reason.
Scott
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is nominally fine. Clean, safe but no extras or quality finish. The room was really tiny. Could not maneuver us, our luggage and getting around each other. Shower had an oddly opening door to where I couldn’t take a shower without getting water all over the bathroom.
Mayra
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was amazing and very helpful
Alyssa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great!
Antonio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed 4 nights. The first night, we want to skip room cleaning. but they never clean the other 3 days. I’m not sure if I should ask to clean or not. They did not mention it.
Elizabeth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Basic hotel. Clean. Great work out room.
Gloria
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was excessive noise on the fifth floor, that they told us it was the motor of the air conditioning system.
Stephen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a newer property. Property was clean and the staff was friendly. The room itself was rather stark and reminded me of a dorm room. No closets, draws, etc to store clothing. Also I would give the room a 4 out of 10 due to noise level. The property is close to the freeway and you can hear that from the room. You can hear people talking in the parking lot plainly, and you can hear conversations from the rooms around you. if you are a spy, I would definitely avoid sensitive conversations.
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Abdul Ansar
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Too pricey for the kind of hotel
Armando
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

No TV control, the window sun screen was broke and the bathroom was not clean
Edith
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

They didn’t clean room every day, floor was a bit dirty
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Horrible experience! Even with a medical emergency I was still charged for a full night even tho we only stayed one. I was never able to speak to a manager on duty they always had an excuse why they were not available. At 3am security knocked on my door to the fire alarm going off and not once asked if were okay or if he could check the room but instantly just asked “are yall smoking in here” “is anyone vaping” everyone in the room was asleep and the security him self smelled all like marijuana. Most definitely would not recommend this hotel to anybody.
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Monica
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

From the friendly smile upon arrival to the ease of checkout, I appreciate the great stay we had at Tru in San Antonio. For a non refundable fee of $50, they allowed my dog to stay in our room. The lobby has coffee around the clock and a family friendly sitting area with TVs and a pool table. Breakfast is complimentary and comparable to other hotels that offer the same standard items - eggs, sausage, oatmeal and pastries. The rooms are clean and comfy. The bathrooms are well lit with roomy showers that look new. The parking lot feels safe. I wish they’d fence the doggie area and refill the doggie bag dispensers. The location is perfect. That just about sums it up. I will definitely return.
Read More
Tyson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

New and very clean
Emma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel feels very new and modern.
Rogelio
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was quiet and clean. Not too many parking spots
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The fire alarm went off at 3a and then nobody picked up the phone...many of us opened the door and finally one person said it was a false alarm. Very disturbed sleep and the walls are very thin...you can hear water all the time (flushing/AC/etc)
Marco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I can always count on hotels.com. Thank you for an easy transaction.
Number of reviews per page
20
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Others 4 Tru By Hilton San Antonio At The Rim, Tx

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.