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Tru By Hilton San Antonio At The Rim, Tx
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Tru By Hilton San Antonio At The Rim, Tx
Hotels
8.8
/10
Very Good
758 reviews
What Guests Say About Their Stay
Erika
10.0
/ 10
Property was very clean, updated and a shopping center down the road. Breakfast is only served until 10 am, I believe front desk should let guest know.
Monica
10.0
/ 10
From the friendly smile upon arrival to the ease of checkout, I appreciate the great stay we had at Tru in San Antonio. For a non refundable fee of $50, they allowed my dog to stay in our room. The lobby has coffee around the clock and a family friendly sitting area with TVs and a pool table. Breakfast is complimentary and comparable to other hotels that offer the same standard items - eggs, sausage, oatmeal and pastries. The rooms are clean and comfy. The bathrooms are well lit with roomy showers that look new. The parking lot feels safe. I wish they’d fence the doggie area and refill the doggie bag dispensers. The location is perfect. That just about sums it up. I will definitely return.
Nancy
10.0
/ 10
Very well organized and convenient. Elderly so loved walk in shower. Extremely helpful staff. An excellent stay!
In the Area
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5639 Rim Pass, Bexar County, Texas, United States, 78257
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Tru By Hilton San Antonio At The Rim, Tx
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What's around Tru By Hilton San Antonio At The Rim, Tx
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5639 Rim Pass, Bexar County, Texas, United States, 78257
Discover More About Tru By Hilton San Antonio At The Rim, Tx
Location
Tru By Hilton San Antonio At The Rim, Tx is located in area / city Bexar County.
About Tru By Hilton San Antonio At The Rim, Tx
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Tru By Hilton San Antonio At The Rim, Tx is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Tru By Hilton San Antonio At The Rim, Tx
Others
Public Facilities
- Others
- Safety deposit box
- Elevator
General
- Smoking area
- Parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Business center
Hotel Services
- 24-hour Receptionist
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Tru By Hilton San Antonio At The Rim, Tx
Important Note
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Tru By Hilton San Antonio At The Rim, Tx | 106 |
Another facilities in Tru By Hilton San Antonio At The Rim, Tx | Others, Safety deposit box, Smoking area, Parking, Breakfast |
Frequently asked question in Tru By Hilton San Antonio At The Rim, Tx
What are available facilities at Tru By Hilton San Antonio At The Rim, Tx?
There are top facilites at Tru By Hilton San Antonio At The Rim, Tx such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tru By Hilton San Antonio At The Rim, Tx?
The standard check-in time at Tru By Hilton San Antonio At The Rim, Tx is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Tru By Hilton San Antonio At The Rim, Tx provide breakfast?
Yes, Tru By Hilton San Antonio At The Rim, Tx provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Tru By Hilton San Antonio At The Rim, Tx
Other sources (758)
8.8
Very Good
From 758 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
9.0
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Traveler Reviews Tru By Hilton San Antonio At The Rim, Tx
Number of reviews per page
20
40
Top reviews
Erika
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Property was very clean, updated and a shopping center down the road. Breakfast is only served until 10 am, I believe front desk should let guest know.
Iris
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good location and helpful employees
Steve
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything
Sarah
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is very nice. The rooms were large and clean. The breakfast had good options. My only complaint is I picked this property because of the electric chargers. The hotel needs to specify on its website that the chargers are Tesla and not the universal ones. I was not able to use the chargers For that reason.
Scott
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property is nominally fine. Clean, safe but no extras or quality finish. The room was really tiny. Could not maneuver us, our luggage and getting around each other. Shower had an oddly opening door to where I couldn’t take a shower without getting water all over the bathroom.
Mayra
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was amazing and very helpful
Alyssa
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great!
Antonio
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We stayed 4 nights. The first night, we want to skip room cleaning. but they never clean the other 3 days. I’m not sure if I should ask to clean or not. They did not mention it.
Elizabeth
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Basic hotel. Clean. Great work out room.
Gloria
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
There was excessive noise on the fifth floor, that they told us it was the motor of the air conditioning system.
Stephen
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This is a newer property. Property was clean and the staff was friendly. The room itself was rather stark and reminded me of a dorm room. No closets, draws, etc to store clothing. Also I would give the room a 4 out of 10 due to noise level. The property is close to the freeway and you can hear that from the room. You can hear people talking in the parking lot plainly, and you can hear conversations from the rooms around you. if you are a spy, I would definitely avoid sensitive conversations.
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Abdul Ansar
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Too pricey for the kind of hotel
Armando
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
No TV control, the window sun screen was broke and the bathroom was not clean
Edith
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
They didn’t clean room every day, floor was a bit dirty
Verified traveler
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Horrible experience! Even with a medical emergency I was still charged for a full night even tho we only stayed one. I was never able to speak to a manager on duty they always had an excuse why they were not available. At 3am security knocked on my door to the fire alarm going off and not once asked if were okay or if he could check the room but instantly just asked “are yall smoking in here” “is anyone vaping” everyone in the room was asleep and the security him self smelled all like marijuana. Most definitely would not recommend this hotel to anybody.
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Monica
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
From the friendly smile upon arrival to the ease of checkout, I appreciate the great stay we had at Tru in San Antonio. For a non refundable fee of $50, they allowed my dog to stay in our room. The lobby has coffee around the clock and a family friendly sitting area with TVs and a pool table. Breakfast is complimentary and comparable to other hotels that offer the same standard items - eggs, sausage, oatmeal and pastries. The rooms are clean and comfy. The bathrooms are well lit with roomy showers that look new. The parking lot feels safe. I wish they’d fence the doggie area and refill the doggie bag dispensers. The location is perfect. That just about sums it up. I will definitely return.
Read More
Tyson
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
New and very clean
Emma
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel feels very new and modern.
Rogelio
Leisure
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room was quiet and clean. Not too many parking spots
Verified traveler
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The fire alarm went off at 3a and then nobody picked up the phone...many of us opened the door and finally one person said it was a false alarm. Very disturbed sleep and the walls are very thin...you can hear water all the time (flushing/AC/etc)
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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