Westgate New York Grand Central

Hotels
8.8
/10
Very Good
2,351 reviews

What Guests Say About Their Stay

Michael
10.0
/ 10
My favourite hotel in Vancouver, British Columbia is the Sylvia Hotel, which was built in 1912 and has been updated… the Westgate reminds me of the Sylvia… the windows that open are wonderful to enjoy the sounds of New York and fresh air… the beds are very comfortable… the staff are very helpful and accommodating… I was doing business at the United Nations and the Westgate is a block up the street to the west from the UN…
Rebecca
10.0
/ 10
Lovely hotel, perfect for our girls trip to NYC! Staff were great and having a room with a balcony was an amazing addition! Good size room and finished to a high standard, only a couple of minor things that looked a bit worn - hooks on bathroom, scuffs on wall etc. Would recommend and would happily stay here again! Much better than other NYC hotels that we stayed at on this trip!
Jena
10.0
/ 10
I stayed in a queen room with a private balcony and it was AMAZING! I cannot recommend enough. The balcony made the stay. The room was cozy and bigger than anticipated. Super great location as well! Will stay here again!
In the Area
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304 E 42nd St, Manhattan, New York City, New York State, United States, 10017

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
Staying at Westgate New York Grand Central is a good choice when you are visiting Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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304 E 42nd St, Manhattan, New York City, New York State, United States, 10017
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Location


Staying at Westgate New York Grand Central is a good choice when you are visiting Midtown Manhattan.

About Westgate New York Grand Central

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Westgate New York Grand Central.

All facilities in Westgate New York Grand Central

Others Westgate New York Grand Central
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Smoke-free area
  • Coffee shop
  • Elevator

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

General

  • Microwave (shared)

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Westgate New York Grand Central

Important Note
  • Fee for to-go breakfast: approximately USD 10 to 20 per person
  • Valet parking fee: USD 92.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking.
  • Guests traveling with a service animal must contact the property prior to arrival.
  • This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Westgate New York Grand Central
300
Number of floors in Westgate New York Grand Central
23
Another facilities in Westgate New York Grand Central
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in Westgate New York Grand Central

What are available facilities at Westgate New York Grand Central?
There are top facilites at Westgate New York Grand Central such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Westgate New York Grand Central?
The standard check-in time at Westgate New York Grand Central is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Westgate New York Grand Central provide breakfast?
Yes, Westgate New York Grand Central provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Westgate New York Grand Central

8.8
Very Good
From 2,349 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews Westgate New York Grand Central

Number of reviews per page
20
40
Top reviews
Garry Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok hotel for price
Michael
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My favourite hotel in Vancouver, British Columbia is the Sylvia Hotel, which was built in 1912 and has been updated… the Westgate reminds me of the Sylvia… the windows that open are wonderful to enjoy the sounds of New York and fresh air… the beds are very comfortable… the staff are very helpful and accommodating… I was doing business at the United Nations and the Westgate is a block up the street to the west from the UN…
Read More
Shane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was clean and conveniently located, 12pm checkout was also nice. The “suite”was the size of a cruise ship room, I did expect a little bigger.
Chikako
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We like this hotel very much.
Robert
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I liked the proximity to Grand Central
Natasa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean, convenient location.
Michael
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location was great and service staff were very friendly. However, there were a few issues that made this a below average experience: -The team member checking us in lacked personality and it really felt like we were an inconvenience to him. - I felt very uncomfortable in my room as the noise from the room next door made it feel like those guests were in our room. Even quiet talking could be heard not to mention bodily sounds and snoring. - The room seemed clean on the surface but on even you really started looking around you noticed that it really needed a deep clean. It’s clear that the cleaning staff are using the same rags to clean the ceiling in the bathroom as the toilet due to the amount of small hairs stuck on the ceiling.
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Rebecca
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hotel, perfect for our girls trip to NYC! Staff were great and having a room with a balcony was an amazing addition! Good size room and finished to a high standard, only a couple of minor things that looked a bit worn - hooks on bathroom, scuffs on wall etc. Would recommend and would happily stay here again! Much better than other NYC hotels that we stayed at on this trip!
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Ian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Vedy Niiice
Jena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed in a queen room with a private balcony and it was AMAZING! I cannot recommend enough. The balcony made the stay. The room was cozy and bigger than anticipated. Super great location as well! Will stay here again!
Tonya
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at the Westgate and will stay again. Thanks to Kevin at the front desk for making our check in an excellent experience.
Mohammad Yahya
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Rogelio
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Small rooms shower dint drain toilet movement
Brian
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was great! So were the staff, pillows were not great.
Natalie ever
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is great in the room is really nice. We’ve really enjoyed our stay.
Wendy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms r beautiful and spacious. The bathroom is huge with tons of counter space. The location is right in the middle of everything. Will be staying there again. !
Brian-HieuNguyen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location of the hotel is great. It's next to bus 42 and M15 so goining across town or up/down is easy. 10 min walk to Grand Central station where you can catch the train or subway. The hotel is old but well maintenanced. All the employees are very nice and provided fast service. One employee named Kevin is so nice and professional in making my check-in fast and convinient. He showed me how to setup my iPhone to pay OMNY. I have no problem to stay at this hotel again on next trip bck to Manhattan.
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Holly Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked that it was close to the center of New York without being too loud. Our room was clean and comfortable. We were given an upgrade and treated very well by the staff.
Makayla Ahnyell
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed with Westgate grand central twice. once in 2022 before renovations and now in 2025. Both times my experience has been average. customer service / hospitality both experiences has been below average. They are not welcoming and do not show any effort into making your stay pleasant. the bartenders are very rude- and front desk are very short with you like you are bothering them by checking in! Asked to keep luggage in storage as we arrived a bit earlier and was told no at first due to a big group coming in and then he said fine and took our luggage.. (?) asked for room accommodations and was told nothing could be done or changed. spoke with customer service about early check in and wasn’t accommodated. checking out early was the only time the staff seemed to be pleasant (figures! ) Can’t even tell any renovations we’re done as the rooms are the same in my opinion. just overall a very stale experience for what you’re paying to be treated like you are bothering them by staying here. just very non accommodating and not friendly. especially the bartenders who seem annoyed by just asking questions. Made the mistake by coming here again won’t ever come back unfortunately.
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Giorgio
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My stai was Pleasant. Spacious room and clan.
Number of reviews per page
20
40

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