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WoodSpring Suites Conroe
Hotels
5.4
/10
Fair
367 reviews
What Guests Say About Their Stay
keith
10.0
/ 10
Brief stay, good quality and service. CLEAN! CLEAN! Oh, and did I say the hotel was CLEAN?
Scherray, the front desk worker, was awesome and knew the guest by name!
keithon
10.0
/ 10
I'm a frequent traveler, do to work, who frequently requires/requests last minute travel prepping and arrangements.
I was awaiting a pre-booked flight out of state and needed a location near the airport with shuttle service but everything was either booked for that day or had exorbitantly high rates... because, this was a last minute arrangement. So my plan was to get a room for the night to game plan and lock something somewhere closer in until my departure. To make this long story short, I ended up booking a week out here at WoodSprings-Conroe even though this location doesn't offer airport shuttle service and isn't the closest to the airport. Why? THEIR CUSTOMER SERVICE WAS A-1; ROOMS WERE VERY CLEAN; THE HOTEL WAS WELL UP KEPT; THE RESIDENTS THERE WERE MOSTLY LONG-TERM SO THE ENVIRONMENT WAS FRIENDLY; GREAT PROXIMITY TO SHOPPING/FOOD...with the deciding factor being the front desk worker, SCHERRAY, and her supervisor CHRISTINA! They were accommodating and made sure that my stay here was as comfortable as possible!!! My guest experience outweighed all other intangibles and I'm happy to have made the decision to stay!
Michael
10.0
/ 10
Staff was super friendly and check in was quick. Room was clean. No complaints and priced right. Will definitely stay again.
In the Area
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2551 I-45 North, Montgomery County, Texas, United States, 77304
Main Facilities
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WiFi
Elevator
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WoodSpring Suites Conroe Address: Map & Location
2551 I-45 North, Montgomery County, Texas, United States, 77304
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Discover More About WoodSpring Suites Conroe
Location
WoodSpring Suites Conroe is a hotel in a good neighborhood, which is located at Montgomery County.
About WoodSpring Suites Conroe
WoodSpring Suites Conroe is a wise choice for travelers visiting Montgomery County.
All facilities in WoodSpring Suites Conroe
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Connectivity
- Free WiFi
General
- Parking
Hotel Services
- Laundry service
Accommodation Policy & General Information in WoodSpring Suites Conroe
Important Note
- Pet deposit: USD 50 per stay
- Pet fee: USD 5 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Saturday: 8:00 AM - 10:00 PM
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at WoodSpring Suites Conroe | 121 |
Number of floors in WoodSpring Suites Conroe | 4 |
Another facilities in WoodSpring Suites Conroe | Others, Smoke-free area, Free WiFi, Parking, Laundry service |
Frequently asked question in WoodSpring Suites Conroe
What are available facilities at WoodSpring Suites Conroe?
There are top facilites at WoodSpring Suites Conroe such as WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at WoodSpring Suites Conroe?
Check-in time at WoodSpring Suites Conroe is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of WoodSpring Suites Conroe?
WoodSpring Suites Conroe is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does WoodSpring Suites Conroe have?
WoodSpring Suites Conroe has 4 floors.
How many rooms are available at WoodSpring Suites Conroe?
WoodSpring Suites Conroe has 121 rooms in total.
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More Reviews from Other Guests in WoodSpring Suites Conroe
Overall Ratings & Reviews WoodSpring Suites Conroe
Other sources (367)
5.4
Fair
From 367 reviews
Cleanliness
6.0
Room Comfort
5.8
Location
7.0
Service and Facilites
6.2
Sort by
Most Relevant
Preferences
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Traveler Reviews WoodSpring Suites Conroe
Number of reviews per page
20
40
Top reviews
Brandi
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Went to check in and told they would be down to gets us keys and an hour later no one ever came. Had to stay at a different hotel.
Bradley
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Front desk was unattended. The check in process was awful and the buildingbitself was dirty and unkept. The actual room was adequate.
Robert
Business
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Keep up the great work!!!!
Herminia
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I booked my trip days in advance for check in Saturday June 7 and check out June 9. I went in checked in , got my key . Everything seemed well . I went out in the morning of Saturday June 8th to hang out with family and brought my luggage with me in case I needed it . I left a couple of things behind . When I went out it was early in the morning around 9-10am. When I went back it was already night time maybe around 10pm. I tried opening the door with the key they gave me at the front desk and it didn’t work so I was confused . I asked someone to help me in and they opened the front door . When I went up to my room I tried unlocking it with the key and it wouldn’t open. Next thing I know someone opens the door FROM MY ROOM and in confusion we go to the front desk and the lady was not helpful at all . They threw away all the items I left in the room . I asked them why they would book my room to someone if my check out was for tomorrow Monday June 8 and they had no answer all they told me was I had to call back tomorrow. It’s so crazy to me that they threw my stuff away and booked a room that was already reserved.
Read More
Verified traveler
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Motel is horrible web pics are not up to date roaches dirty and smelt like smoke!!!! Manager Tabatha was unprofessional and extremely rude.
Eugene
Business
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
When I was less than 1 mile from the hotel, they called me to say that they were overbooked, and they had cancelled my reservation (which was for two nights). She also said that she was cancelling all the single reservations. I asked where I should go and she said "drive further down the Interstate access road, and you will find a Marriott. Go in and ask if they have a room."
The next day, I went to the hotel (got a voicemail when I tried to call them), to verify that they had also cancelled the second night stay. That clerk told me that the manager was not on the premises. She verified that my entire reservation, that I HAD CALLED TO CANCEL IT!
Why should I trust them again??
Read More
Nelson
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Lady at the front desk was amazing. Elevater didn’t work but that’s not a problem for us and not their fault. Was clean enough. Kinda noisy upstairs but otherwise was fine. The reviews were terrible but that wasn’t really our experience there. Loved the boot store next door. Saw two roaches but they stayed hidden till time for us to leave lol I’ve been worse places LITERALLY. The bed smelled like pee tho bad and that was the only real problem for me.
Read More
Lisa
Friends and Family
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The smell was nauseating in the room. And the carpets were in desperate need of a cleaning or replacement.
Nathan
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Lonely
angela
Friends and Family
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Miserable
Michelle
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Smelled like cat pee!
Michelle
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Dirty, gross!
Caitlin
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Good
Chris
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Dirty!!!Did not even stay the 2nd night that we booked!
Michelle
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
So dirty and very unsafe
Verified traveler
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The room appears to not have been ready to be checked into even though I checked in during the late evening hours around nine at night. The floors had not been swept or mopped as there was dog food and debris across the entire room floor. As well as dirt and water buildup up along the bathroom floor in front of the shower/tub. The room was not equipped with washcloths just two drying towels. I had to clean my feet every time I stepped away from the bed.
Read More
Verified traveler
Friends and Family
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
There was nothing "suite" about this place. No breakfast. No coffee in the room. No shampoo or soap in the shower. The door looked like it was damaged from a crowbar. I do not recommend this hotel and I will never stay there again.
Verified traveler
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Improved by far on security and clean. Thumping footsteps over head most the night. Good value
Sarah
2.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Roaches everywhere, no microwave plate, shower curtain or stove plate. The whole building stinks!
Jacqueline
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
I cancelled my reservation due to horrible reviews with brown water roaches and lewd behavior recieved no refund
Number of reviews per page
20
40
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Overall Ratings & Reviews WoodSpring Suites Conroe
Other sources (367)
5.4
Fair
From 367 reviews
Cleanliness
6.0
Room Comfort
5.8
Location
7.0
Service and Facilites
6.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews WoodSpring Suites Conroe
Number of reviews per page
20
40
Top reviews
Brandi
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Went to check in and told they would be down to gets us keys and an hour later no one ever came. Had to stay at a different hotel.
Bradley
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Front desk was unattended. The check in process was awful and the buildingbitself was dirty and unkept. The actual room was adequate.
Robert
Business
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Keep up the great work!!!!
Herminia
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I booked my trip days in advance for check in Saturday June 7 and check out June 9. I went in checked in , got my key . Everything seemed well . I went out in the morning of Saturday June 8th to hang out with family and brought my luggage with me in case I needed it . I left a couple of things behind . When I went out it was early in the morning around 9-10am. When I went back it was already night time maybe around 10pm. I tried opening the door with the key they gave me at the front desk and it didn’t work so I was confused . I asked someone to help me in and they opened the front door . When I went up to my room I tried unlocking it with the key and it wouldn’t open. Next thing I know someone opens the door FROM MY ROOM and in confusion we go to the front desk and the lady was not helpful at all . They threw away all the items I left in the room . I asked them why they would book my room to someone if my check out was for tomorrow Monday June 8 and they had no answer all they told me was I had to call back tomorrow. It’s so crazy to me that they threw my stuff away and booked a room that was already reserved.
Read More
Verified traveler
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Motel is horrible web pics are not up to date roaches dirty and smelt like smoke!!!! Manager Tabatha was unprofessional and extremely rude.
Eugene
Business
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
When I was less than 1 mile from the hotel, they called me to say that they were overbooked, and they had cancelled my reservation (which was for two nights). She also said that she was cancelling all the single reservations. I asked where I should go and she said "drive further down the Interstate access road, and you will find a Marriott. Go in and ask if they have a room."
The next day, I went to the hotel (got a voicemail when I tried to call them), to verify that they had also cancelled the second night stay. That clerk told me that the manager was not on the premises. She verified that my entire reservation, that I HAD CALLED TO CANCEL IT!
Why should I trust them again??
Read More
Nelson
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Lady at the front desk was amazing. Elevater didn’t work but that’s not a problem for us and not their fault. Was clean enough. Kinda noisy upstairs but otherwise was fine. The reviews were terrible but that wasn’t really our experience there. Loved the boot store next door. Saw two roaches but they stayed hidden till time for us to leave lol I’ve been worse places LITERALLY. The bed smelled like pee tho bad and that was the only real problem for me.
Read More
Lisa
Friends and Family
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The smell was nauseating in the room. And the carpets were in desperate need of a cleaning or replacement.
Nathan
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Lonely
angela
Friends and Family
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Miserable
Michelle
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Smelled like cat pee!
Michelle
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Dirty, gross!
Caitlin
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Good
Chris
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Dirty!!!Did not even stay the 2nd night that we booked!
Michelle
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
So dirty and very unsafe
Verified traveler
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The room appears to not have been ready to be checked into even though I checked in during the late evening hours around nine at night. The floors had not been swept or mopped as there was dog food and debris across the entire room floor. As well as dirt and water buildup up along the bathroom floor in front of the shower/tub. The room was not equipped with washcloths just two drying towels. I had to clean my feet every time I stepped away from the bed.
Read More
Verified traveler
Friends and Family
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
There was nothing "suite" about this place. No breakfast. No coffee in the room. No shampoo or soap in the shower. The door looked like it was damaged from a crowbar. I do not recommend this hotel and I will never stay there again.
Verified traveler
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Improved by far on security and clean. Thumping footsteps over head most the night. Good value
Sarah
2.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Roaches everywhere, no microwave plate, shower curtain or stove plate. The whole building stinks!
Jacqueline
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
I cancelled my reservation due to horrible reviews with brown water roaches and lewd behavior recieved no refund
Number of reviews per page
20
40